My Communication Style Analysis

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When it came to this assignment and trying to figure out my communication style I asked some of the people I came to contact with in a daily bases; my girlfriend, my coworker, and my best friend. My girlfriend, McKenzie, said that my communication style best fit assertive and passive. I tend to be very confident with my answers that I give, even if I may be wrong. I find that her analyzation is very accurate when I speak to her, because I tend to know what I want to do and say things very confidently even if it might be something a bit absurd just so I can get a reaction from her. She also noticed that in times of confrontation I tend to step away and try to change the situation by moving on to a different topic in the conversation. In situations of confrontations with love ones I would rather patch things up as soon as I can, and just get back to enjoying our time together than dragging out an argument. She also said that an area that I could improve on is to become less passive to certain people and stand my ground. In addition she …show more content…

She says the best description of my communication style would be assertive. She stated that when it came to work and the way I spoke to customers that I tend to be very confident when presenting customer information, even if I do not have that much knowledge of certain procedures. She added that I am also a very attentive listener and remember what the customer needed to get done while conversing about another topic as I processes their transaction. She explains how that can be a great asset when it comes to the banking world, but I just need to me more caution with certain information. The only critique she provided was to work on my wording and phrasing. She said I should choose selective words that make an unfavorable situation into one that would a favorable

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