Mosaic Canada Inc Case Study

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This report is based on Balanced Scorecard concepts, below there is the information about Mosaic Canada Inc, mentioning the three aspects remaining, which are: Customer, Business Processes and Learning and Growth.

Mosaic Company mine phosphate rock in Central Florida and potash in four mines in North America, however, its operation is in Canada. It is important to say that its products are shipped to the most important agricultural centers in the world, which requires the ability to deal with diversity on daily basis.

Considering the Business Process, Mosaic focuses on creating value for the stakeholders and also grows and strengthens the business and its relationship with consumers. For that, the company is committed to maximize efficiency and excel in services and products.

It is a leader in the potash industry with annual capacity of 9.9 million tones, and also, it is …show more content…

That is one of the reasons it has become a global leader in the segment of phosphates and potash crop nutrition.

It is important to reinforce that, its processes are directly connected to its customers, and how both can benefit from them. To illustrate it, we can mention here the supply chain, which entails not only internal processes, but the customer relationship as well. This includes management in a variety of aspects such as inventory, contracts, logistics, forecasting, warehouse networking and performance. Moreover, by providing those systems and processes, Mosaic states a positive and proactive reputation in the market.

In addition to this, there is a commitment to be a very competitive low-cost producer, which is aligned to its mission and vision. This is also perceived in the customer relationship, which focuses on business and profitable, but first of all, on providing a win-win

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