Meet Marcelo Claure's Appeal To The Latino Market

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Conoce a Marcelo (Meet Marcelo) The ‘Meet Marcelo’ ad was¬¬ created appeal to the Latino Market by introducing Marcelo Claure to the consumers and having them hear directly in their language what the phone company will be able to do for them with the Sprint Family Share Pack. The ad appeared on Univision, the largest TV network targeting the Latino market, during the Latin Grammys and was followed up a series of additional Spanish language Sprint Ads. This strategy worked well with getting the message in front of the target market. Maslow needs were well integrated into the ad, specifically the need for love and belonging because the imagery and messaging emotes the sense of trust and emotional connection. According to Bergen (2014), for …show more content…

Claure's background will resonate with Latino consumers, a fast-growing demographic. "They will be able to look at the commercial and say, 'Oh, that feels and sounds like me,'" she said (Bergen, 2014). The commercial starts with the voice of a newscaster, Juan Arguellas, announcing Marcelo Claure as the new CEO of Sprint. Arguellas states that Marcelo Claure is the first Latino to head a telecommunications company. As the broadcast continues, the images of various Latino people are watching the breaking news on their smartphones. The Latino people displayed are from various ages, genders, and working classes. For example, the first image is of a middle-aged male Latino with a landscaping business, the next image is of a younger woman in a laundromat, then an older male relaxing on his patio, another of a younger woman who could possibly …show more content…

The ad was aggressive in every way showcasing customers of their rivals literally cutting their bill in half with chainsaws, swords, and weed whackers. The ad begins with actual customers of AT&T and Verizon, cell phone bills in hand, telling an off camera interviewer how much they are paying every month for their cell phone service. The customers are very diverse in gender and ethnicity. The interviewer asks “what if Sprint could cut your rate plan in half, and give you unlimited talk and text and match your data?” Immediately the customers say “Good Bye, Verizon” and “I am done with AT&T”. Next you see an elderly African American women with a sword slicing through her bill as rock and roll music plays. You also see a father slicing through his bill with a chainsaw while his wife and daughters cheer him on in the background. Next the voiceover says “Bring in your bill and old phone and we’ll cut your rate plan in half, visit online or a Sprint store.” The ad is persuasive because all cell phone companies have rate plans and it’s confusing when you start comparing one plan to the next so instead the Sprint ads messaging says no matter what you are paying at those companies you can pay less with Sprint. They also achieved this with showing everyday people appealing conspicuously to Maslow’s need of belonging and

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