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Significance of human error in aviation
Significance of human error in aviation
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1. Introduction (background about the issue/topic under investigation):
1.1 Aviation:
The discovery of flight has taken man to places he never imagined he could reach. The aviation industry, which is an output of this discovery, is now a global enterprise with an estimated 3 billion people travelling by air in the year 2012 alone (ICAO, 2014).
Safety related research in aviation has received a lot of importance since the birth of the commercial aviation industry. Even though aviation is considered to be one of the safest means of transportation available, it has still a long way to go before it can match the perceptions of people. With some nations even having achieved the mark of less than one accident per million departures (ICAO). An insight into this accident data clearly suggests that while regions such as North America and certain countries in Western Europe are posting lower rates, countries from Latin America and Africa are no where close (ICAO).
The focus of human factors research is to try and put man into the center of the picture with as little effort as possible. With almost 80% of deaths occurring worldwide falling under transport related accidents (citation needed), the attention that safety in this area has received from researchers is justified. While scientific advancements have been able to bring down these numbers, uneven spread of these advanced technologies has prevented the same from happening throughout the world. With money and political stability also being reasons behind the availability of these scientific advancements, some countries are falling behind in the race (ICAO).
1.2 Errors:
1.3 Safety in Aviation industry:
1.3.1 Air Crew
1.3.2 Crew Resource Management (CRM):
1.4 Culture:
1.4.1 Overview:
1.4.2 Cultural factors in aviation industry:
1.5 Cultural factors and Safety:
Hofstede’s dimensions on national culture have been used as a benchmark by most researchers trying to work in the area of cross-cultural research. An intensive review of various cross cultural methodologies that can be used in research have been summarized (Schaffer & Riordan, 2003).
1.6 Safety culture:
1.6.1 Measuring safety culture:
1.7 Summary:
2. Aim (state aim, research question and or hypothesis):
Aviation is one of the safest high-risk industries around. In order to improve this perception air travel needs to be safe uniformly throughout the world. While technology and scientific advancements give developed countries the edge, the people from other nations need to feel safe too. If successful this research will help include culture as an important factor in safety culture models of aviation industry.
When it comes to safety most people think they are safe, and they have a true understanding on how to work safe. Human nature prevents us from harming ourselves. Our instincts help protect us from harm. Yet everyday there are injuries and deaths across the world due to being unsafe. What causes people to work unsafe is one of the main challenges that face all Safety Managers across the world.
Handling and operating an airplane comes with great risk, but these risks that are present are handled with very different attitudes and dealt with in different ways depending on the environment the pilots are in.
Geert Hofstede, Culture’s Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations. Second Edition, Thousand Oaks CA: Sage Publications, 2001
People who love to travel to different counties and places of the world, face one big problem, i.e. surviving in airplane till that long period. It gets worse if you have fear of travelling in airplane which is commonly known as ‘aviophobia’ among the homosapiens. Even you don’t have that fear, you have a way long journey to go and test your tolerance ability.
Elias, Bartholomew. "Aviation Security: Outlook." Issues: Understanding Controversy and Society. ABC-CLIO, 2014. Web. 2 May 2014.
Geert Hofstede’s research in this area has been largely accepted as the standard for understanding culture within nations for study in many different disciplines including sociology and management research, among others. His studies because of their vastness in scale, gathering data from more than ”60,000 respondents in seventy different countries,” makes his research extremely reliable and foundational to research in this area (Hofstede, 1984, 1991, 2001).”
United States of America. Department of Transportation. FAA. Human Error and Commercial Aviation Accidents: A Comprehensive, Fine-Grained Analysis Using HFACS. FAA, July 2006. Web. 22 Mar. 2014. .
Geert Hofstede, a Dutch psychologist, was hired by the International Business Machines Corporation (IBM) in the 1960s and 1970s to examine the values and concerns of their employees around the world. While performing this task, Hofstede intentionally explored values related to individualism to understand and compare various cultures. By observing significant differences between cultures, Hofstede was able to formulate the cultural dimensions theory in an attempt to understand cultural trends between cultures, incorporate cultural contexts, and compare individual’s ways of thinking socially. Personally the attempt to quantify culture through various dimensions intrigues me, as I believe that it may be possible. However, I believe that Hofstadter’s current model lacks the proper controls necessary to account for the complex nature of culture.
Ever since the invention of the automobile, numerous efforts have been employed to try and improve its safety features. Judging by the current statistics, one could argue that driving has so far turned out to be a risky business. In actual fact, people of all ages and social status are considered to be in control of lethal weapons whenever they have to drive. According to the National Safety Council, it is estimated that more than 41,000 people lose their lives in road accidents annually and no less than 2 million more suffer from serious life threatening injuries (2009). Furthermore, it is estimated that at least 50% of the people killed in road accidents is as a result of their failure to adhere to safety measures such as wearing seatbelts while driving, driving under the influence, or careless driving (Ingalls, “Defensive Driving Strategies”). As an effect, huge losses occur with respect to life, injuries sustained, and damage to property.
Safety in the ethics and industry of aerospace technology is of prime importance for preventing tragic malfunctions and crashes. Opposed to automobiles for example, if an airplane breaks down while in mid-flight, it has nowhere to go but down. And sadly it will often go down “hard” and with a high probability of killing people. The Engineering Code of Ethics states first and foremost that, “Engineers shall hold paramount the safety, health and welfare of the public.” In the aerospace industry, this as well holds very true, both in manufacturing and in air safety itself. Airline safety has recently become a much-debated topic, although arguments over air safety and travel have been going ...
Prior to 1959, faulty equipment was the probable cause for many airplane accidents, but with the advent of jet engines, faulty equipment became less of a threat, while human factors gained prominence in accident investigations (Kanki, Helmreich & Anca, 2010). From 1959 to 1989, pilot error was the cause of 70% of accident resulting in the loss of hull worldwide (Kanki, Helmreich & Anca, 2010). Due to these alarming statistics, in 1979 the National Aeronautics and Space Administration (NASA) implemented a workshop called “Resource Management on the Flightdeck” that led to what is now known as Crew Resource Management (CRM) or also known as Cockpit Resource Management (Rodrigues & Cusick, 2012). CRM is a concept that has been attributed to reducing human factors as a probable cause in aviation accidents. The concepts of CRM weren’t widely accepted by the aviation industry, but through its history, concepts, and eventual implementation, Crew Resource Management has become an invaluable resource for pilots as well as other unrelated industries around the world.
The civil aviation world consists of two categories according to the Federal Aviation Administration (FAA): scheduled airline service and general aviation (FAA, n.d.). The Aviation industry as we know it today was born from General Aviation (GA), and both their histories are inextricably linked. People’s ambition to fly stretches back to ancient times, of tales and legends passed down from Greek civilizations, and a passionate drive to master the sky. It is in this same spirit that GA currently resides. The enthusiasm people have for aviation is arguably, unrivalled. There’s a strong sense of camaraderie within the GA industry, a sense of bravado that lends itself to any such death defying occupation. The current GA industry is comprised of two parts: Private operators, described as those who fly without compensation and Charter operators, describes as those who operator for compensation (FAA, n.d.). As of today, general aviation makes up more than 1 percent of the U.S. Gross Domestic Product and supports almost 1.3 million high-skilled jobs in professional services and manufacturing and hence is an important component of the aviation industry and the economy as a whole (AOPA, n.d.).
The intent of this research is to provide the reader with insight on how Crew Resource Management (CRM) improves safety in aviation organizations. This research will also present how CRM establishes a set of guidelines, behavioral norms, and standard operational practices that enables an organization to utilize all resources available to conduct safe and efficient flight operations. CRM encompasses a wide range of knowledge, skills and attitudes including communications, situational awareness, problem solving, aeronautical decision-making, information management, and teamwork (Royal Aeronautical Society, 1999). CRM is also a synergistic approach to managing flight operations, and allows crews to dynamically multi-task and prioritize work efforts in order to conduct their operations more efficiently and safely. Over the last three decades, the NTSB, NASA, the FAA, ICAO, the military, and the airline industry have created CRM programs, and extensively researched and tested new and innovative ways to incorporate CRM with cockpit automation.
Being involved in an airplane accident is a nightmare scenario for any air travelers, crew and pilots alike. Statistically air travel is among the safest means of transport, but at the same time it is also associated with sporadic accidents that have proven to be extremely terrifying ordeals for all those involved due to a vast array of reasons. The causes of these accidents are of varying nature and depend on some problems that are originated during some stage of the flight process.
Accidents is defined as an unplanned and undesired circumstances resulting in injuries, fatalities and loss or damage of property or assets(safety.ILO, 2011). Accidents are much deeper and beyond the older clichés, accounting to bad luck or fate, almighty’s work or simply being at wrong place at wrong time. But, in todays scientific world it is neither perceived as fate nor as deity’s work but a social problem resulting from a chain of undesired events. Preventing accidents is very arduous task without knowledge of accident phenomenon and the study in the field of accident phenomenon has been very diverse but a basic question has always been raised as why does accident occur? Can there be some common pattern to it? To unravel these mysteries and predict and prevent accidents several theories and model has been postulated in the past and recent times with each having some explanatory and predictive values.