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How to promote communication in health care
How to promote communication in health care
How to promote communication in health care
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To begin with, efficiency, with the aim of maintaining time for doctors take care of patients. Efficiency means the optimum method for getting from one point to another. For general out-patient clinics, making appointment is necessary before you get consultant. Doctors only spend around a few minutes consulting to a patient, and one case per each time in order to manage large amount patients who were waiting.
In addition, there is an accident and emergency service provides for public. Nevertheless, when patients arrive at the A&E Department, a trained triage nurse will help determining the relative priority due to patient's condition. There are five categories for nurse to classify such as critical (immediate treatment), emergency (waiting time within 15minutes), urgent (waiting time within a half hours), semi-urgent and non-urgent. Yet, it trend to be treated the triage nurse as a McDonald’s Customer Service Ambassador in charge of the system carries out smoothly and conveniently.
Apart from that, specialist out-patient clinics also have the same problem. In general, patients visit general out-patient clinic or private family doctors which were made referrals due to special cases. However, patients should register again and keep waiting for the specialist out-patient clinics.
It light of the evidence, a streamlined process without thinking so as to minimize the patients within limitation of time. Base on the given reference, it is probable that services seems diminish the time externally. In fact, patients seems are just waiting for help.
Predictability :
Predictability means the assurance that their products and services will be the same over time and it all locales. For general out-patient clinics, nurses will ask some st...
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...ctors? Besides, if a hospital works like this , doctors should equip with medical ethics such as, doctor should equip with autonomy of the individual, professional justice ,beneficence to everyone and non maleficent. Otherwise, it loss of meaning of this jobs. It is believed that most of the healthcare staff are enthusiastic. However, there are so many annoying social activities staff should attend but that is not include in their working scope.(醫者心) Therefore, even healthcare staff full of conscientious however it scattered the attention or energy by the social activities. Thus the quality of health care gradually decrease.(irrational non humanized)
As there was experienced trip to Kwong Wah Hospital for observation the situation inside the hospital. As we can see, due to triage or even shortage of sickbed, some patients was lying in front of the register counter.
Nurses help patients with their physical needs with details, explain the complex steps of medical treatment, communicate with doctors to share patients’ health conditions and proper treatments, and give emotional support to patients in stressful situations. There are certain limitations that nurses have in decision makings because doctors obtain the most power in patients’ medical clinics. However, nurses are more friendly, helpful, and suffering for patients. Lastly, experienced nurses can make a better choice for the patients over young and un-experience
In order to properly address the issue and look for a remedy, it is necessary to understand the underlying conditions that create the problem before creating the means to manage the change required to correct the problem. The Crowded Clinic has multiple issues, including social and operational, which are creating the associated inaccessibility to services. The
When everyone is working on the patient making progress in different directions, the patient will be completely lost and eventually lose confident in the caretakers. Atul Gawande describes this through a car analogy in which a vehicle is made using the best features of different manufactures. He describes the care as, “A very expensive pile of junk that does not go anywhere… It’s not a system.” Everyone has a different skill set that if used in a collaborative way the medical team will be able to identify the problem more efficiently, recognize areas of failure and address them in a timely manner, and lastly with an ordered system the patient-physician relationship will form a stronger bond. With a more ordered work environment, the health care professionals will be able to attend to the patient more keeping them informed and be able to interact with the physician more frequently. Just to show how well this order work Gawande noticed that with an implemented checklist complication rates fell 35 percent and the death rates decrease 47 percent far more than any drug. This will allow the physician and nurses to not only help the patient with physical treatments such as medicine but psychologically as
Because of the lack of organization with the health care providers in Canada, the wait times are too long and can cause serious complications to any condition the patient went in for in the first place. This situation of how the health care system can resolve wait times was brought to the government but they continue to ignore the proposals brought to them. It is possible to resolve the problems of wait times without extreme change and expenses in the health care system. The solution is to be found in the reorganization of the health care providers. Lack of assistance in the emergency room can make ones illness to become worse, therefore, causes the patient to be forced to wait in emergency rooms for an extended period of time and when they are finally seen by a health care provider, the outcome is very poor due to lack of registered staff, physicians and proper assessment(Goldman & Macpherson, 2005, p.40). The objective of this paper is to discuss and critically analyze the conditions of emergency waiting rooms. The specific issue this paper intends to explore is extensive and prolonged waiting times for patients accessing health care, patients who need urgent treatment and the vulnerability of elderly patients and children. With an in-depth critique of the barriers to health care and shortcomings of emergency rooms, strategies will be provided to enhance a health care system that makes it more accessible and efficient.
The theory of “McDonaldization” describes the way different aspects of the modern world are taking on more and more of the “principles of the fast food restaurant” (Ritzer 1). Obviously, the term stems from the restaurant “McDonald’s” itself; however, McDonaldization is present in many restaurants, industries, politics, religion, and many aspects of social life as well. For example, the music industry has become increasingly McDonaldized. Artists are expected to produce many albums in a certain amount of time, they are expected to look the same and sound the same at any concerts they give, and most popular music is created through Auto Tune and producers cutting and pasting snippets of a song together. The modern idea of going on vacation is similarly McDonaldized. For example, you can go to another country, hire a tour guide to show you as many of the most popular spots as possible, as fast as possible. Your picture is taken in front of certain attractions, you are taken to certain places to eat, and you stay in certain places. It’s very efficient, the cost is easily calculated, and it’s incredibly predictable. For this paper, I will
Nurses have a considerable amount of responsibility in any facility. They are responsible for administering medicines and treatments to there patient’s. While caring for there patients, nurses will make observations on patient’s health and then record there findings. As well as consulting with doctors and other healthcare professionals to plan proper individual patient care. They teach their patients how to manage their illnesses and explain to both the patient and the patients family how to continue treatment when returning home (Bureau of Labor Statistics, 2014-15). They also record p...
Allowing the patients to choose the scheduled time of when to make an appointment with the physician makes them feel welcome. The flexibility is increased significantly; besides, the fact is a personal commitment makes them feel the need to see the doctors for treatments. The clinics may also consider moving hospitals closer to their patients. Alternatively they may opt to have mobile clinics when they have the highest patient turn out and take treatment to those who feel they may otherwise not be able to afford treatment (Humphries & Eddy, 2000). Reminders also helps to increase the attendance rate since patients may fail to attend due to finances and busy schedules (Phipps, 2003).
Many GPs produce practice charters that offer information about that standard of service delivered by their particular health centres. Information which most probably be covered is time schedule, collection of test results, how to get proscribed medication, facilities available to disabled people and further treatment.
The nurse to patient ratio is unrealistic in many hospitals. In most cases it is almost impossible to give each patient the true amount of detailed care they really need. This is seen in most cases where there is one nurse assigned to 16 patients and each patient requires a different level of attention. Nurses are pressed for time, forcing them to cut corners, resulting in an increase in nosocomial infections and patient deaths. “The past decade has been a unsettled time for many US hospitals and practicing nu...
Each day we are faced with making decisions regarding the plan of care and discharge of a patient based on the number of days an insurance company allows to treat the patient. Most times the days allowed are less than what is required to assist the patient back to their prior level of function and ability to safely return home. This causes an internal struggle for the provider and can lead to easily accepting what the insurance company allows even though it is not always best for the patient. Typically, we follow the rule of always doing what is right, which could mean that we keep the patient on the unit longer than the insurance will provide payment.
In today's health care environment many factors contribute to quality care. As a medical practice manager it is important to provide the best medical service for patients in addition to excellent levels of service. Appointment scheduling is a very important aspect of a smooth running medical practice. Appointment cancellation, no shows, and long waiting time by patients have a negative impact on the efficient running of the practice not only in lost revenue but the practices professional reputation as well (Kruse 2010).
...that can be conducted by other qualified professionals which will provide them with more time to devote to patient care. This use of HIM professionals in the UM process establishes a new area that organizations can capitalize on to improve the patient care.
In this case study, they have eleven amazing hospitals that apply the 90 minute or less to repair blood flow to the heart. With these eleven hospitals, they have figured out how to maintain a speedy treatment to save lives. It is important to know the culture of these hospitals to have great employees that are inspired to keep this treatment successful. All eleven hospitals share the same physical characteristics to supply fast and operative treatment. These eleven hospitals make sure in delivering a great place to work and save lives. With the culture, being very organized they doctors and nurses can perform their duties to their patient insuring that they save lives.
patient by a few more weeks or months, they do nothing to return a patient to a
In modern society technology has made an advancement in history and has helped launched a new advancement for society. It is a great source that helps get job done and has made work a lot faster and more efficient. However, some might consider these advancements to be a little too overwhelming. In society today, people are always on the go so they often look for ways that are fast and efficient. For example, now and days we often see many fast food restaraunts all over the place, just waiting for the average busy consumer to stop by maybe on their way to work or something to grab a bite to eat. These fast food restaurants are often easy to spot and become so familiar to most people that going there can be part of the everyday routine. According to the following sources online there is a theory called “McDoanldization”, that is used to describe the spread of the fast food chain industry, and how it has influenced the society’s social structure and even how people behave and act. McDonaldization is a theory created by George Ritzer, who has come up with a theory to explain how a society is becoming “rationalized.” This relates to how corporations have taken control of how the government runs society. According to the sources online, Corporations of Fast Food Industries have taken over and created a process that helps eliminate aspects of individuality in society. It has become a fast growing trend and takes conformity to a whole new level. According to the theory McDonaldization is based on four central principles: predictability which is the ability to recognize and familiarize yourself with that place based on what you expect from it. For example when people go to a fast food joint they expect to see the standard c...