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The importance of listening in a workplace
Effective listening strategies
Importance of listening skills
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Recommended: The importance of listening in a workplace
In this essay I intend to exhibit what is listening and the four types of listening styles which are people – oriented, action – oriented, content – oriented, and time – oriented. This paper will have an overview of the basic concepts of the listening skills and its advantage and disadvantage that one may encounter. Listening skills tend to deal with the listening and communicating skills of the person at hand.
Listening can be difficult or challenging no matter who or what situation you may encounter. In this refection I have utilized the four styles of listening that people use when listening, depending on their preferences and purpose, as originated by Baker, L.L. (1971). Listening Behavior. Englewood Cliffs, New Jersey: Prentice Hall Watson, K.W. and Baker, L.L. (1995). Listening Styles
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Each style has its distinctive strengths and weaknesses, so none is inherently better than the other.
I chose to use the four distinct styles because it will improve my listening and communication skills at personal and work relationships. After many years of not being able to understand my spouses listening and communication skills, I am now somewhat able to effectively communicate with him after applying the strategies. The best way to understand an individual is to listen to them. Listening is both necessary and an integral aspect of the communication process and is one of the most important skills one can acquire. Listening can also be an active experience when the listener is fully engaged and has absorbed the information of the speaker while showing interest and providing feedback all while demonstrating that they have heard and understand the message. A close friend of my spouse and I came over to our home to air out a few personal issues that he was encountering. I notice during the conversation my husband was becoming restless. He begun to interrupt the conversation and felt the need to give his opinion before our
Miner, E. M. (1985). The importance of listening in the interview and interrogation process. Retrieved April 6, 2014, from http://facultysites.necc.mass.edu/pzipper/files/2009/09/Importance-of-listening.pdf
Listening is an important skill that many people take for granted. Listening empathelicay means putting oneself in “someone else’s shoes”. Listening only to get information takes away much of what the speaker is saying, by being able to empathize with someone one is on the same wavelength. In this world, there exist many different cultures and subcultures.
James C. Petersen (2007), author of Why Don’t We Listen Better, offers practical advice on how to communicate effectively and connect with others. In order to help his readers, communicate effectively, Petersen (2007) divides his book into five divisions. Each division builds on the content in the preceding portions. Every segment provides a great amount of information, which will aid people in how they choose to communicate.
(Bodie et al. 2013) as cited in (Keaton SA) in the article Listening Goals and Communication, the skill of listening represents four distinct “goals that listeners have when engaged in situations that call them to be a particular kind of listener. Communication, which includes both listening and responding comprises of specific styles depending on the depth of listening of any individual because they are closely connected to the goals or outcomes. In this essay, different concepts and styles of listening and responding will be discussed but with a main focus on the relational and analytical style by using examples from the film Guess who’s coming to Dinner.
The Seven Habits of Highly Effective People: The Seven Habits and Their Contribution to Listening
At the beginning of the semester our class was introduced to a new term, listenability. The level of listenability is at the mercy of the speaker, not of the audience. During our semester, we were taught to harness the listenability keys of strategy, structure, support, and style in order to achieve a high level of listenability. Examples of listenability include when a speaker engages the audience by asking questions, using narratives or stories that people can relate to, and has stimulating visual support and content. These are only a couple of keys used to create a listener centered speech.
The purpose of this self-assessment is designed to help me establish my strengths and weaknesses on various dimensions of active listening (McShane & Von Glinow, 2016, p. 250)
Communication in all relationship can be successful when our listener get the message that we want to convey and it is not so much about what we want to say. Listening is a unique process because it involves psychological and voluntary process that goes beyond simply reacting to sounds. It includes understanding, analyzing, evaluating, and responding. As a human, we will use different listening styles, depending on our preferences and purposes. Listening styles refer to the different ways people listen and analyze the content of a conversation. Usually, these styles either have to do with the way listeners choose to receive the message or with how they analyze the message. Listening is very important because we listen in order to establish and communicate power. There are few types of listening that can be used in order to communicate effectively.
The Importance of Listening for Professional and Personal Relationships Listening is essential for communication, yet is a skill in which most are lacking. Though we are listening constantly, knowing what to listen to requires an enormous amount of discipline and practice, which is vital for communicating effectively. Learning to listen will benefit all relationships from professional to personal and not being able to listen effectively can cause these relationships to deteriorate. “Indeed, although aware of the instrumentality of listening, even trained communicators often fail to listen correctly or at opportune times” (Cline, 2013). In order for all of areas of communication in an individual to flourish, listening must be emphasized.
A vital aspect of interpersonal communication is the style in which one listens. While every individual possesses their own preferred method of listening in communication, it can be enlightening to analyze our own strengths and weaknesses so as to maximize effectual communication. Within the confines of four main listening style categories, I have chosen those which best describe my own personal listening style.
In reading the section on "Styles Of Poor Listening" I find it a little tough to gauage myself on these. I feel like I may have traits from more than one style. None the less the style that I believe most fitting for myself is The Judge And Jury Listener. I think that when interacting with my co-workers I tend to display this behavior. I will get myself quite concerned with whether or not the idea that they are presenting is correct or incorrect. Leading me to miss parts of the conversation and not fully understanding what was being communicated in the first place. A recent work conversation about what the responsibility of a tech that was returning to another techs install is, (addressing issues the previous installer has left behind) turned into one of these conversations. I felt that the previous installer should be doing everything while there the first
As a professional in today’s society, it is greatly important to be able to communicate effectively with other professionals, with clients, and with those that are encountered in daily living. In order to communicate in a proper manner, not only is talking and non-verbal communication, but a large aspect is the ability to listen. Listening is a vital task in order to build a relationship and find meaning in someone else’s words. In order to find this meaning one must follow the characteristics of active listening, face the challenges to listening, and reflect upon one’s own listening skills.
Over the past few days, I have been able to reflect on my listening skills; both strengths and weaknesses. Although I do have some strong points as a listener, there are several areas I need to improve on. Upon reflection, I was also able to create a number of goals I have for working on these skills over the semester and continuing these after the conclusion of the class.
To be effective listeners, the listening process should be incorporated into our lives. We should be attentive to what people say, clarify what the speaker is trying to come across, and respond in a way the speaker can understand what we are saying. I think I was aware that I needed some improvement in certain areas of this process but I feel as everything is slowly changing. In the future, I’m going try not to interrupt people, get distracted, tune out, and try to get a bigger picture of what the person is telling me. If good listening habits are applied in our day-to-day life, we can easily communicate with anyone and everyone.
One of the main aspects in communicating is listening. An effective listener is one who, not only comprehends how the speaker feels but, also understands what they are stating. Building a strong connection between the speaker and the listener is one of the first steps to become a good listener. By building this connection speakers should first be in an environment with open minded listeners, it makes them feel more comfortable to state their opinions, feelings and ideas. Listeners should avoid being judgmental. The individual does not have to agree with the ideas, values or opinions of the speaker; however, to fully understand them, one must put aside their criticism. Speakers will believe that they can trust the listeners with their information when they know that they will not be judged. Miscommunication happens frequently, listene...