Hooters: More than Just Wings (Aint No Thing Like a Hooters Chicken Wing) Introduction: Ever since the first Hooters Restaurant opened in Clearwater, Florida in 1983, Hooters had been a hot fanamina. With locations in over 42 states, Hooters is in attempts to push itself in a global market and becoming one of the top food leaders in the industry. Its tremendous success has allowed it to have franchises all over as well. The concept of Hooters is basically featuring good looking women to market and sell their food and drink items. The great leaders down in corporate who started this business have had great success and have a very strategic organizational structure of managers and employees. Roles of Leaders: In 1983, a group of 6 business men had a vision. They wanted a neighborhood place where they could meet, drink, eat and have fun. Plans were hatched and the Hooters restaurant was born. The theme was casual beach featuring a juke box, sports on T.V. and a menu that included burgers, seafood, salads, and of course the almost famous chicken wings. All this served to you by the beautiful world famous Hooters girls in their orange shorts and white tank-tops. As leaders, it is important to create and maintain a healthy organizational culture. Hooters try to have the most motivated people in its organization; people who are hard workers and have good personalities. “Our people are the center of everything we strive to achieve as an organization. It is vital to our strategy that we attract and engage, only the best, motivated people who could create the Hooters spirit and have the potential and drive to grow with the business. Our vision is to lead the casual dining market by delivering the highest quality food and hospitality in a fun engaging environment giving our customers the unique and entertaining experience that Hooters is world famous for. We are a value driven organization, recognizing that how we achieve this is as important as the achievement itself. We are committed to live by a higher set of beliefs and standards as an organization, as a team, and as individuals.” (www.hooterstory.com, 2006). Hooters is always looking for new opportunities of building momentum for employees under their guidance. Directors with exceptional expertise are appointed to help this vision and to roll out the Hooters brand. This seems to work very well and shows in the success of how the hooters restaurant is run.
Like Toyota, the employees of Chick-fil-A, value their opportunity to work for Truett. “Retention rates for franchised Operators, their Team Members and Chick-fil-A corporate staff remain among the highest in the
Company In-n-out is one of the most popular fast food companies on the west coast, with 313 locations in California, Nevada, Utah, Texas, and Oregon. Opened 1948 by Harry and Esther Snyder, its first location located in in Baldwin Park, California became a popular establishment with a simple yet effective menu option. Today, In-n-out keeps the same menu which consists of burgers, fries, and milkshakes. In-n-out mission statement is “Quality you can taste” Their main focus is the quality of the food and keeping it fresh with only the highest quality ingredients.
Chipotle Mexican Grill originated in Denver, Colorado in 1993. In 1998, McDonald’s became the majority shareholder; however, in 2006, McDonald’s divested its controlling interest. Chipotle became a public company listed on the New York Stock Exchange in 2006. It currently has 1,083 locations across the United States and Canada. In May 2010, Chipotle expanded into Europe, opening their first restaurant in the United Kingdom. (Form 10-K Chipotle Mexican Grill, Inc., 2011)
Chad Miller, manager of Buffalo Wild Wings in Dubuque, excellently showcases leadership characteristics each time I work with him. Throughout my one and a half years working underneath him, I have witnessed many great exchanges of leadership from Chad to customers, employees, and his other managers. He remains professional, shows his passion for the sports within the restaurant, as well as the food and atmosphere, clearly communicates effectively, and has inspired many people to move up within the company. However, another great example of leadership comes from the Director of Student Life, Diversity, and Leadership of Northeast Iowa Community College, Kara Popp. She exudes professionalism, while maintaining a light atmosphere during the time I work with her. Her communication style clearly shows her passion for the school by consistently instilling excitement and enthusiasm into her audiences. As president underneath of Kara, I have transformed into a proper leader. Although my previous leadership experience, as an 18 year old manager at a McDonald’s restaurant, showed my immaturity throughout my tenure, but beca...
Chick-fil-A has become a very successful company throughout its history till today. Many different events have occurred throughout the history of Chick-fil-A. The owner of the first Chick-fil-A, Truett Cathy, opened his restaurant in Hapeville, GA in 1946. Later on the first Chick-fil-A acquired the nickname the Dwarf House. Later on Truett Cathy invented the first chicken sandwich by using a pressure cooker to cook a boneless chicken breast as fast as a burger. This simple process began the famous Chick-fli-A chicken sandwich. Chick-fil-A’s overall mission has always been and continues to be “Be America’s Best Quick Service Restaurant.” Chick-fil-A has been quite successful in living by and fulfilling this simple but effective mission. In
Each organization big or small has its own values, ways of doing things and assumption that it operates in. The principles and ethics that exist in each of these companies are the baseline through which the company operates its affairs. This is what can be called as that organization’s culture. The culture in existence has an impact on the productivity, effectiveness and efficiency (Keyton, 2011). The basis of setting the most appropriate culture of a company is not only to move or increase the profitability but also to make the stakeholders happy and satisfied. One aspect of that is the employee or the human resource the firm who put their expertise in the firm and add a bit of creativity and innovativeness to move the products. Chick-Fil-A operates in a competitive industry thus it requires all the stakeholders.
Under corporate governance, the Board of Directors has majority power. After shareholders elect the Board, said Board selects the CEO who is responsible for managing the business. The key problem with Chipotle’s central and formal governance is that their strategy does not encourage innovation or employee moral. Instead, the Board of Directors decides what they feel Chipotle’s franchisees should implement, and tells managers to relay their decisions to in-store employees. Therefore, corporate representatives strive to improve in-store quality through strict supervision of each franchisee. They make decisions regarding all processes from the preparation of the product, customer service, and marketing strategies, which are enforced at each location. This system is slow and decreases efficiency. Since store employees are kept out of the immediate circle, it is difficult for them to have confidence in Chipotle’s operations, resulting in low employee empowerment. Two solutions to consider include bridging gaps between hierarchical levels and making the company more decentralized. Chipotle can implement a few liaisons (brokers and structural holes) to make sure that all professional networks within corporate and store levels are communicating effectively and working as a
Inside of Chick-fil-A you can find a painting of either Truett Cathy, his family, or the famous cow who we all know as the mascot of the restaurant. The store gives off good vibes with its unique bowl shaped lights which are complemented by the maroon, and gray interior. Each and every table has a vase that has a single flower in it, this also gives the restaurant some elegance, because not many fast food chains do that. Now put all of that together, and you will get a great fast food restaurant. After all the capital “A” in Chick-fil-A is for good quality, and that all Chick-fil-A will give
Chipotle Mexican Grill founder Steve Ells had a vision to “change the way people think about and eat fast food” (Gamble, Peteraf, & Thompson, Jr., 2015). He wanted to create a
Throughout the novel Lord of the Flies, William Golding is able to touch on the many aspects of our civilization through the various characters he creates. Leadership plays a very important role in the novel as it does in real life because the characters need to feel some sense of security in order for them to survive. The two main leaders in the story, through their similar and different leadership characteristics and objectives fight back and forth to gain the discipline of the other boys on the island and generally the power to make the decisions that they feel should be made. Both leaders, Jack and Ralph, experience leading the group in their own style, which is similar in their desire for control yet different pertaining to their leadership qualities and their objectives while on the island.
Panera’s viewpoint revolved around the idea of “being better than the guys across the street” (Gamble, Peteraf and Thompson, 2013, p.333). This idea gives you a look into how all companies really view the business operations and/or the accomplishments or lack thereof. All companies try to find its competitive advantage. Having the competitive advantage allows the business to stand-out amongst its competitors. Because Panera has been viewed as a company that follows servant leadership, it requires that the company rely on the following features: ability to listen, compassion, influence, forethought and responsibility. As stated by Spears, “servant leadership requires the aforementioned attributes to be present in order for
Chick Fil A is an American fast food chain which specializes in chicken sandwiches. It was founded by late Truett Cathy in May 1946 and is headquartered in College Park, Georgia. It operates more than 2,200 restaurants, primarily in the United States, where one of the locations is in 3704 Call Field Rd, Wichita Falls and another operating inside Midwestern State University. An innovator from the start, Chick-fil-A was the first restaurant to pair shopping and eating by opening its first restaurant in an Atlanta-area mall.
Key activities that fast food fried chicken restaurants include preparation of food for daily restaurant operation, equip staff with training and development for new recipes. Local marketing is required to promote launch of new and seasonal products (Lee, 2013) and (Popeyes Singapore, 2016).
Chan, K. W. & Maubourgne, R. A. 1992, Parables of leadership, Harvard Business Review, July-August.
Staff developing is vital for restaurants to run smoothly. A restaurant is composed of two sectors; a Front of House (FOH) and theirs a Back of House (BOH). The front of the house is what is visible to the customers? eye. Customers can not see the back of the house. Back of the house is where cooks prepare the food and where the dishwasher is located. Manager Brian Aycock explained that if a manager develops his staff, it makes the restaurant run smooth. The store will profit, the employees and the guest will be satisfied (Aycock). If the staff is not getting along, a lot of tension will grow inside the restaurant and co-workers will not work with one another as a team. In return the customers will not be happy and the profit will not be as desirable. When customers are not happy with the visit they had at the restaurant, they will then spread the word to all their friends.