Q1) there are four basic pillars to knowledge management, in knowledge management in order, to be successful all four pillars must be integrated and implemented within the company. The four pillars of knowledge management are Leadership, Organization, Technology, and lastly Learning. Each of these pillars plays a very important role in knowledge management because if a company does not implement one of these they might or might not be successful in the long run.
Leadership
Leadership builds the business, creates operational strategies to withstand and position themselves to be successful in today’s competitive market. Those strategic planning’s including the vision and goals combining with knowledge management and with business analytics to push the value of knowledge throughout the company. The main focus is on building executive support and an outstanding leader at the top who can provide strong leadership and successful implementation of the knowledge management system.
Organization
To implement knowledge management system, it requires an organizational change and knowledge management inevitably acts a catalyst to transform the organizations culture (Bixler). The operations process must be coordinated with the vision and goals to have the ability to change the organizations’ structure. In addition, highly skilled people combined with the job complexity and the information available on the internet allows dynamic changes and contributing to the organization to implement knowledge management system.
Technology
Technology allows and provides the tools and framework to build and support knowledge management within a company. While cultural and organizational changes are vital to achieving knowledge system, a lack in ...
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...eels left out or neglected at work. This is very important in a work place because not having well communicated employees’ leads to tacit knowledge and not having access to crucial knowledge is bad for an employer. One way to keep knowledge shared is to keep employees motivated and if the employee views and feels themselves as a part of the organization they are more likely to participate and contribute to the company’s success. Another way is to have a competition within the company to increase productivity and employees tend to perform at their peak to be recognized by their superiors. Another way is to have senior employees and executives should encourage the values and beliefs of the company, this influences the other employees to do the right thing. If the higher executives promote good ethics, values and beliefs, the juniors will follow and do the same.
Knowledge work according to Raman, (1999), contains activities, which are "information-based, knowledge intensive and knowledge generating" (p. 2). The paper's theme is, "organizations staying ahead of the competition have come to realize knowledge and knowledge workers are their key to success in today's environment where knowledge and information have become commodities" (Raman, 1999, p. 1). This paper's theme traces the historical development of knowledge management and knowledge workers; differentiates between knowledge workers and non-knowledge workers, and illustrate the knowledge workers experience in the author's organization. Knowledge systems contain the potential to increase business value (Bang, Cleemann, & Bramming, 2010).
Hansen M., Nohria N., and Tierney T. (1999), “What’s your Strategy for Managing Knowledge?,” Harvard Business Review (March 1999), 106–16.
According Hughes, Beatty, and Dinwoodie’s ( 2014) work on strategy, all areas of an organization need to collaborate with each other to help bring strategy to fruition. They mentioned four elements of leadership strategy. (1) Leadership Drivers of Business Strategy. This is the identification of and the preparing of leaders to implement strategy. Certain skills, abilities and resources need to be in place prior to a strategies’ roll out. When the correct leaders have the proper skill sets are in place coupled with the backing of the organization this may create a dynamic situation. Hughes et al. (2014) describes these as “levers- that if pulled will catapult the organization toward success” (p. 236). (2)Leadership Culture, as mentioned
The leadership is a privilege and it is such a privilege and an honor which will carry the tremendous responsibility which will inspire others to direct them to accomplish goals and vision of the organization. Leadership is about influencing the people, by producing direction, purpose and motivating in order to accomplish the mission, vision and improving the organization. The leadership philosophy is evolved based on the experiences, both positive and negative, in most of the initiatives and activities that we undertake. It is also one among the collaboration and teamwork within which the team members can utilize each other’s strengths to counter the weaknesses of the individuals. By observing, introspecting and experimenting we can developed a leadership paradigm which is inclusive, collaborative and proactive. We can develop the ability to recognize which will approach in order to reach the productive conclusion. The great leaders know their limitations and are capable at utilize their strengths and also the strengths of others to compensate.
T.D. Wilson (2002) makes a point of identifying several sources of articles, references and course syllabi with varying takes on knowledge management within organizations. Wilson is convinced that organizations misuse the terminology “knowledge management” and that their activities are more concerned with managing information than with the management of knowledge (Wilson, 2002). Wilson defines knowledge as involving “the mental processes of comprehension” or, as “what we know” and information as the expression of what we know and can convey through messages (Wilson, 2002). By researching the use of the “knowledge management” Wilson conveys that the terms knowledge and information are used interchangeably, which results in an inaccurate application
Knowledge management in the healthcare domain may be regarded as an integration of formal techniques and methods in order to ease the utilization, dissemination, preservation, development, identification, acquisition and creation of the diverse aspects of the knowledge assets of the healthcare organization (Bordoloi & Islam, 2012). Delivery of excellent healthcare services requires optimal knowledge management and thereby having an established knowledge management process aids to enhance the process performance. Past studies analyzing the importance of knowledge management in healthcare depict that this process is far more complicated in the healthcare domain. This is mainly as a result of diverse perspectives on knowledge management with reference to objective facts, social norms and personal values. Such perspectives are in constant conflict with the creation, normalization and application of knowledge especially in the healthcare sector. According to Nicolini et al. (2008), there has been inherent focus mainly on three basic knowledge management themes in the healthcare sector. Applying knowledge management in the healthcare sector needs to find out certain mechanisms suiting a particular healthcare establishment. This paper will discuss the strategies and the application framework of knowledge management in healthcare units with special emphasis on hospitals.
The utility of knowledge management has been debating for a long time. Knowledge is a strategic asset so it has to be managed like any critical assets of organization. In this article, the author argues that in the term "knowledge management", management is a doughnut with empty centre. Knowledge management, therefore, is primarily the business of those who actually make the dough the practitioners. Unless you are able to involve practitioners actively in the process, your ability to truly manage knowledge assets is going to remain seriously limited. The article proposes fundamental principles for effectively managing knowledge. The doughnut model of knowledge management is the key issue to be discussed in this article.
Methods The article is divided largely in four major sections. The introduction lays out different basic concepts used in knowledge management (KM) for our better understanding of the topic. Then, the author continues on by touching upon various factors and steps involved in decision making processes. The first section delves into sources of knowledge and the second section explains incorporation of the different sets of knowledge at different steps of decision making processes. Thirdly, the integration of all the factors above is emphasized. All the key components together bring forth 4 different dimensions. Having access to knowledge whether it’s bas...
Introduction With today’s rate of development in technology, there has also been an immense increase in global information sharing. Innovations in technology and design seem to be emerging in the market almost every month. One of the key aspects of any business is to gather, organize and efficiently apply this information. According to Antonic (2005), economic assets are fast becoming of secondary importance in the market as companies ascribe more importance to intellectual capital. With the right application of knowledge management methods, companies can achieve a competitive advantage by managing the immense amount of information available (Balanced Scorecard Institute, 2002).
Knowledge management is a set of proactive activities to support the organization in the creation, absorption and diffusion of knowledge and its application. Knowledge management is continuing to understand the knowledge needs of the organization process, and place of knowledge, and how to improve knowledge.
though there remain differing viewpoints to this depending upon the nature of the knowledge being collected. First, there are a number of organizational factors which determine the approach toward knowledge management while also helping to identify the obstacles that may be in the organizations path. Hislop (2013) sited specific considerations for the cultivation of an strategy including, knowledge demands on the organization as determined by the markets in which it competes, organizational culture, workforce diversity, organizational size, work type, product or service characteristics, technology, and any specialized processes which might exist within the organization. In light of these elements, “it should be obvious that there is not one single way for an organization to manage knowledge”(Hislop., 2013, p.55). Additional challenges are brought to bear on the organization based upon the type of knowledge being
Thus the effort of standardised knowledge management can be quite complex to undertake at Boeing. Not just people learn diverse ways, but the Boeing sites might have diversified needs and requirements. In spite of this, the leaders of knowledge management at Boeing agrees with the fact that these despite of such difference, motivating knowledge sharing culture is of central importance, whereas many tools are enablers of knowledge management. The Operations & Technology, Engineering organisation at Boeing is starting to drive the culture of knowledge
In this era, that we called knowledge workers era, knowledge is extremely important in order to gain sustainable competitive advantage according to Yaghoubi (2014). Organization can obtain, capture and utilize knowledge with the help of management to protect and keep the sustainability in long period. Knowledge management is use to maintaining success of organization. Knowledge management is process of creating and developing knowledge in organization with systematically effort to find, to create, to make access and to apply all intangible resources and to flourish the learning process in organization.
More recently, Knowledge Management is defined as a collection of documents, experiences, databases, learned lessons and best practices that reflect and evaluate the knowledge of the learners in the time of need. (Bielawski & Metcalk, 2013, p71)
Leadership, without doubt, is a significantly important function of management. It helps to aggrandize efficiency and to fulfil an organization’s goals. Leadership is the ability of a manager to induce the subordinates to work with confidence, determination, courage and zeal. It is also defined as ability to influence a group towards the realization of a goal. Leaders should have the capability of developing future visions, and to drive the organizational members to want to attain the visions. This paper states my points in which I duly believe, justifies the importance of an outstanding leader in any organization.