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Latest review of literature on performance appraisal
Research on performance appraisal in an organisation
Latest review of literature on performance appraisal
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Karen Howell has a difficult task ahead with cutting 20 percent of the workforce. Unfortunately, Howell cannot conduct performance-based terminations to cut underperforming or poor performers with inaccurate performance appraisals (Bragger, Evans, Kutcher, Sumner, & Fritzky, 2015). Additionally, inaccurate performance documentation creates risk concerning unfair dismissal or wrongful termination claims. Therefore, Howell should primarily consult with D-Bart’s attorney to determine the best and fairest process necessary to cut the workforce, while ensuring compliance with state and federal employment statutes. Nevertheless, to downsize the force at the non-union San Jose facility, Howell must develop and implement a clear and fair workforce …show more content…
Possibly an unpleasant management practice, the performance appraisal is a critical factor in measuring organizational performance (Prasad, Vaidya, & Rao, 2016). Performance appraisals create greater awareness of negative performance behaviors, negative traits, areas for improvement, expectations, and goals. Conceivably, a proper employee performance appraisal could have corrected Ben Renefro’s and Jackie Callahan’s negative behaviors and substandard performance, or at least documented it. As a Production Supervisor, Dave Bradshaw’s inaction or inadequate performance appraisals broke the link between employee performance and consequences. Thus, the inadequate appraisal systems negatively affected the manager-subordinate working relationship, time resources, workforce development, compliance, and inaccurately documented employees’ contribution (Longenecker, & Fink, …show more content…
Therefore, the best method to protect from claims of discrimination is to make sure managers perform proper, accurate, and timely performance appraisals. Consequently, Windy Wright, Human Resource (HR) Director, and D-Bart leaders must reengage with managers to emphasize the importance of the performance appraisal process, legal requirements, and potential application and consequences. Moreover, Wright must ensure D-Bart has a formal performance appraisal system in effect and, more importantly, take measures to correct deficiencies as necessary (Longenecker, & Fink, 2017). Accordingly, D-Bart must conduct remedial training with management staff to increase awareness and appreciation for the process, organizational policies, and state and federal employment
Discrimination in the workplace continues to be topics and issues of discussion, despite efforts to minimize or eliminate its ugly head. Discrimination is defined as the unfair or prejudicial treatment of people based on race, gender, disability or age (Fieser, 2015). Furthermore, some companies has used other forms in conjunction with discrimination like sexual harassment to mask unjust treatment in the workplace. Lilly Ledbetter was an employee at Goodyear Tire & Rubber Company, Inc. for over 19 years. During this period, she consistently received low rankings in her annual performance-and-salary reviews. As a result, Lilly received significantly lower raises than her male counterparts, which led to her filing a civil lawsuit
The recent, dramatic increase in the number of EEOC complaints charging employers with illegal discrimination has forced employers to realize that they are exposed to increasing amounts of liability -- including punitive damages -- for remarks and conduct of their managers and employees. This increased liability reinforces the importance of effectively handling and responding to a charge of discrimination filed with the EEOC. By properly handling the charge at its early stages, an employer can reduce significantly, or possibly eliminate, potential liability.
Miller, C. E., & Thornton, C. L. (2006). How Accurate Are Your Performance Appraisals? Public Personnel Management, 35(2), 153-162.
The performance assessment and appraisal forms are crucial within the performance management system (Aguinis, 2014). However, the appraisal form within the case study provided is designed for the supervisor’s use thus missing one vital factor throughout the entire process, employee participation. Thus, questioning the validity and reliability of the process. This is especially concerning as the bottom 10 per cent of employees are being fired and the top 20 per cent are being rewarded with $5,000.00 based on what their supervisor records on the form without consultation with employees. Thus, supervisors may not provide accurate scores as they do not have to justify their responses (Aguinis,
...ervices to ensure that hiring and testing processes are equitable and legal. The Lewis v. City of Chicago case was found in favor of the plaintiffs that may have been an oversight in which the city simply desired to create a manageable hiring list. Illegal classifications and hiring projection errors created a case where a class action group was victims of disparate treatment. Hiring and promotional processes must remain fair and consistent to maintain a positive as well as legal employer.
There are a range of strategies managers could use to minimise instances of dysfunctional discrimination occurring in their workplace. These selected strategies aim to reduce the frequency of dysfunctional discrimination, rather than the severity. Some of these strategies include; a discrimination audit, enforced policies, selection procedures, and providing an effect complaint handling system.
There is an array of key components and factors involved in making an organization a successful business. One of those elements consists on evaluating employee’s performance; this sole component is critical in determining how effective is the organization’s productivity and which are the necessary steps to ensure proper functioning. “The performance appraisal may be one of the few times during the year where an employee and the reviewer, typically the employee's supervisor, can sit down and have a lengthy face-to-face discussion about all aspects of the job” (Joseph, 2016). Employees’ performance assessment serves as an instrument to gather important information as to which areas of the job description are being performed according to standards
Low and medium level performers improved and high performers reduced over time. It is due to supervisors who received evaluation were no more likely to improve performance than managers who did not receive feedback; people who gave themselves higher self-rating than the ratings their subordi...
As Director of Human Resources for People, people who need people.com, I have created the following training proposal which will include common problems that occur when managers complete performance reviews and suggestions for supervisors on how to eliminate or reduce these problems.
Banner, D. K., Graber, J. M. (1985). Critical issues in performances appraisal. Journal of Management Development. Issue 4. Pp. 27-35.
There are many laws protecting employees and employers against harassment and discrimination. Harassment and discrimination constitutes more than just race, color, and religion. However, employees fail to report harassment and discrimination due to the lack of knowledge about their rights. Three of the most important laws e...
Tanyaturner (2013) Case 7-1 the Politics of Performance Appraisal Essay [online] available from [24 March 2014]
Although performance is a major objective at top organizations, successfully addressing poor performance is also a key focus. Although many employees feel or dread performance appraisals they are directed to enforce clarity with individual employees day-to-day work-load, performance appraisals develops responsibility while making employees accountable for performance expectations, reinforces future career planning, helps the organization with determining training needs, and provides a stem of documentation for legality purposes. Performance management in detail is much broader than many employers, and employees assume and necessitates so much more. Proficient appraisals should represent a summary of on-going dialogue. Focusing only on an annual performance evaluation leads to misrepresentation of the performance management process in its
Grubb, T. (2007). "Performance Appraisal Reappraised: It's Not All Positive." Journal of Human Resource Education. Vol. 1, (No. 1,): 1-22.
Many job seekers will face employment discrimination or perhaps to be treated differently because of their skin color, age, or religion. Although it is illegal to discriminate in hiring and firing, however, one of the mo...