Kaiser Permanente Thesis

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Hello everyone, This is my first online class and hope to get very familiar with all the tools very soon. My major is Business Administration and I plan to graduate in summer 2018 with an Associated Degree. In fall 2018, I will be transferring to San Diego State University for my Master Degree in Business Administration. It has been a little hard to go back to school after 25 year, but I am ready to grow in my current job. I work full time for Kaiser Permanente. My main duty is to help and manage the call center for Small Business Accounts. I enjoy training and sharing my knowledge with new hires. Also, I assist phone agent with difficult callers. I have been working for Kaiser Permanente for 14 year and my goal is to work there until I retire.

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