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◾The importance of job satisfaction in business management
◾The importance of job satisfaction in business management
Variables of job satisfaction
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It is the desire and aim of every employee to attain some level of satisfaction in their various jobs or work place. Work plays an important role in an individual’s live because these individuals spend more of their time at workplace than any other activity. According to Furnham (2005), there are many reasons why people work. That is, work provides a source of income, a source of activity and stimulation, a source of social contacts, a means of structuring time and a source of self-fulfilment and self-actualisation. Understanding the effects of job stressors on an individual’s health is very important not only from a medical aspect but also from an economic perspective. Thus, job satisfaction plays an important role at the employee level as …show more content…
Conrad and Parker (1985) described job satisfaction as a match between what individuals perceive they need and what rewards they perceive they receive from their job. Job satisfaction amongst employees is an important aspect of work and having a positive feelings about one’s work contribute to the individual experiencing greater satisfaction with their lives and this can lead to psychologically and physically healthy individuals. The main resources for organisations are employees and without them the organisations would not exist (Worthington & Britton, 2006). Therefore, it is the duty of these organisations to provide some kind of motivation for their employees so that they can put in their maximum best and attain job satisfaction to help increase productivity. Job satisfaction has become a popular research area for researchers in organisation and management studies (Luthans, 2005). The satisfaction employees attain from their job affects commitment, motivation, productivity performance, absenteeism and turnover (Fenwick, 2006). That is to say if job satisfaction is achieved it leads to positive mental health of the employee. Further research has shown that …show more content…
The paucity of literature on the mental health of police officials in general is very worrying.
Although many studies have explained the topic of job satisfaction and mental health, there has been less concern about employees in the police service in terms of their job satisfaction and mental health especially in Ghana. Also job satisfaction among police personnel should be of great concern to all because without these employees security and law enforcement will come to a halt. More so, the mental health of police officials is of great concern because of the nature of their work. Thus, some of their work entails handling of dead bodies, assault from the public among others and all these endanger their lives if care is not taken which affect them physically and psychologically at the long
Gilmartin, K. M. Emotional survival for law enforcement, a guide for officers and their families. 1st ed. Arizona: E-S Press, 2002.
Police Psychology: A New Specialty and New Challenges for Men and Women in Blue. Thomas, David J. 2011.
the psychological health of police, fire, and ambulance officers.” International Journal of Stress Management, Vol. 11, pp. 227-44.
The law enforcement officers suffer quite more job-associated stress than the people living in the community. Many have had to realize that the nature of the profession itself may be exposing officers to the increased levels of stressors. In essence, job-associated stress is among the major health concerns of the law enforcement community, and this is because it can have some impact on the physical, mental and emotional well-being of the officers. The difference in the stressors between the law enforcement personnel and other individuals is the fact that, the enforcement officials get to interact with the human population that are quite angry, upset or even uncooperative, in which case it takes some toll on
Police stress is viewed as a structural problem that is amongst the police culture (Kappeler & Potter, 2005). The argument made is that the working environment causes the stress. Even though a police officers job is not as dangerous officers still determine the danger as a source of stress. Police stress can be split up in to three sources: occupation, job-related and external stress (Kappeler & Potter, 2005). Just the thought of the job gives officers stress. Job-related circumstances such as responding to calls can also create stress. Finally, external sources such as personal stress can all lead to an officer being highly
First, stress in the lives of police officers often result in poor performance from sleep deprivation and panic. Sleep deprivation is one effect that stress can have on officers. The fatigue that stress causes can very literally kill the affected officer. Many times, officers hold anxiety inside them. When they are in bed, they are oftentimes let alone to think, which leads to many “racing thoughts” and “what if’s” (Koeling). Thinking about such things can keep officers awake for hours, leaving them fatigued and sleep-deprived when they report for work the next day. More causes of sleep deprivation are due to stressful, long shifts and odd hours (Casey). As a third-shift security guard for four years, Carl Koeling has had his share of sleep deprivation. In a recent interview, he said that when he stood a sleep-deprived watch, he remembers feeling “lightheaded and woozy” (Koeling). As a psychologist for thirty-eight years, Koeling also knows that fatigue caused by stress can also affect officers’ judgement, balance, and physical health (Koeling). It is vital that these three things be working properly for those in law enforcement, as the work they do often depends on good decision-making, decent balance, and high levels of physical fitness and well-being (Miller “Law Enforcement”). Panic is another effect that stress can have on police officers.
Post-Traumatic Stress Disorder was first founded in American soldiers who had been traumatized during wars since it can develop when someone has been in or has seen a traumatic event and has felt, according to Nancy Davis, “intense fear, helplessness, or horror”. Many officers can get PTSD from life threatening situations such as, shootings, fires and car accidents. These incidents can cause the development of a more severe PTSD which is more difficult to treat than less severe cases. Police officers have high stress levels during the course of their work day. This stress can affect their families and also their work ethic. High stress levels can be another factor for PTSD because when officers have seen disturbing events it can cause them to stress out because of that event. Many officers can suffer from diffe...
Law enforcement is known to be much more stressful compared to the average job. Data shows that police officers ranked fifth on the list of the most stressful jobs in 2010 (Strieber, 2010). From long hours of report writing and documentation to engaging criminals in a high-speed pursuit and gunfire, police officers undergo strenuous duties each day. In the field of law enforcement, there are a variety of sources that cause police stress. Though, there a number of factors that lead to police stress, we can look at three major ones to structure a formidable understanding on this topic. By identifying these sources, law enforcement officers and departments can work collaboratively to uphold a quality workforce and to effectively deal with police stress concerns.
Police psychology is broadly defined as the application of psychological principles and methods to law enforcement. With the popularity of television shows like Criminal Minds and Law & Order: SVU, the job of a police psychologist has become more well known and even popular. As seen on these shows, a police psychologist can be helpful in profiling a criminal, but they also provide many other services to the members of a police department. Although the development of this field has a long history, police psychology as a separate entity is still relatively recent and growing. This intimate relationship between psychology and law enforcement can be traced back to almost a century ago.[1] It first developed out of a need for a variety of psychological services in the law enforcement field, including screening applicants and counseling during grief and stress situations. In the time that it has been around, it has proved to be a valuable resource for the law enforcement profession.
It is well established reality that organisations in the world today can no longer survive without focusing on their employees. If they have to be at the competitive edge they have to invest in human resource, and placing their employees on top priority. This notion has lead to the strategies that, most organisations are pursuing through employee management. To achieve the optimum performance from employees organisations must motivate their employees, and have to engage them in activities that will benefit and help employees in achieving their predetermined goals and objectives. In order to achieve this, it is imperative for managers to set in motion work conditions that will help employees to achieve satisfaction of their job, low turnover and absenteeism rate and promoting the environment that promotes the organizational commitments and organizational citizenship behavior. Job satisfaction has been identified as a major requirement for organisations which aim to achieve excellence in their operations. Armstrong (2003) refers to job satisfaction as the attributes and feelings people have about their work. By extension, job satisfaction will mean positive or favourable attitudes towards one’s job whilst a negative or unfavourable attitude indicates job dissatisfaction.
Based off of the gratification an individual contains towards their work is job satisfaction. The productivity could either be positive or negative while the relationship between the productivity and satisfaction may not be consistent. There are multiple internal and external factors of job satisfaction that can impact the behavior of an employee and engagement over time. The way the worker’s attitude concerning their field effects the performance they perform on a daily basis. One who is satisfied with the job they maintain, succeed at what they do. “It is therefore imperative for a company to understand the attitude of its workers and measure the job satisfaction of its employees, as job satisfaction is essential for productivity” (L. Bradshaw
Improving job satisfaction and productivity is an issue which is imperative among all employees and workplaces. There are various issues contributing to the decrease of job satisfaction including conflict, issues with pay, stress and workplace training. Low productivity rates and unsatisfied employees increase the risk for absenteeism and employee turnover. Occupational stress can often occur in the workplace, leading to an increased rate of ab...
The problem of job dissatisfaction is a global workplace issue. Although Americans are happier in their jobs, satisfaction in the United States is declining due to downsizing and overburdening. (Robbins & Judge, 2009). Before outlining job dissatisfaction a definition of job satisfaction is needed. Job satisfaction is “[an] individuals’
They have higher rates of substance abuse, divorce, suicide, burnout, job dissatisfaction. This is not surprising considering the dangers and challenges police face in the course of their duties.
Satisfaction can be defined as psychological state of how an individual feels towards work, in other words, it is people’s feelings and attitudes about variety of intrinsic and extrinsic elements towards jobs and the organizations they perform their jobs in. The elements of job satisfaction are related to pay, promotion, benefits, work nature, supervision, and relationship with colleagues (Mosadeghard, 2003). Employees’ satisfaction is considered as all around module of an organization’s human resource strategies. According to Simatwa (2011) Job satisfaction means a function which is positively related to the degree to which one’s personal needs are fulfilled in the job situation. Kuria (2011)