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Managerial strategies for effective communication
Managerial strategies for effective communication
Managerial strategies for effective communication
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Adelman, K. (2012). Promoting Employee Voice and Upward Communication in Healthcare: The CEO’s Influence. Journal of Healthcare Management, 57(2), pp. 133-148. Retrieved from http://ezproxy.liberty.edu/login?url=http://go.galegroup.com.ezproxy.liberty.edu/ps/i.do?p=ITOF&sw=w&u=vic_liberty&v=2.1&it=r&id=GALE%7CA285087587&sid=summon&asid=a11e8bb6f3170e7f4d04ccfe6ce57899. The article by Kimberly Adelman provides supportive case study data that will be relative to the overall internal communication process within a health care organization between management and employees. There is extensive data in the article supporting internal communication that leaders conveyed to their employees as it relates to evaluating the patient care employees …show more content…
This success builds a culture in an organization where employees feel they add value within the company which will then drive the overall performance and motivation that will have a great impact on the company’s overall business results. The article is not very lengthy but still provides value added data to support the paper. The author brings an extensive experience in managing a business as well as providing consultation in the marketing industry which relies on extensive effective communication both internally and externally.
DuFrene, D. D., & Lehman, C. M. (2014). Navigating Change: Employee Communication in Times of Instability. Business And Professional Communication Quarterly, 77(4),
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When verbal and non-verbal communication is utilized there also can be misconceptions from the receipient. The article will take a look at how non-verbal internal communication can drive employees to be reactive if the message is not effectively communicated. The author will help provide insight on how to determine how an individual feels based on not emotions but simply by what is said. Trip Glazer the author of this article works with Georgetown University and helps to provide insight on emotional behaviors of internal communication. His data from the article will look at how leadership can manage their emotions when trying to communicate to employees to avoid causing employees to become insecure or emotional
In an evolving culture of dedication and communication, employees know desire up-to-date and precise information. Efficient communication enables employees to adapt because they have the needed information available (Smith & Milligan, 2015). This strategy will be more effectual because companies that can align individual and corporate goals will experience more prosperity. To achieve this aim, Jeffers needs to commit to becoming an exceptional communicator, otherwise leading effectively is unfeasible and he will continue to experience organizational culture
Lashinger et al highlights the need for communication within leadership as effective communication is essential to influence change and motivate others. Emphasising the need for communicating effectively towards all staff members, whilst undergoing change to ensure all staff feel supported and understand the process, allowing implementation to be more successful.
There are different forms and reason people communicate in a health and social care environment. Methods of communication used in social care settings range from verbal and non-verbal communication and as such, communication is the exchange of information between people in an organisation (BTEC, 2010). Pearson Education Limited identified the different reasons people communicate which are; to express needs; to share ideas and information; to reassure; to express feelings and/or concerns; to build relationships; socialise; to persuade, argue and inform; to compliment and gain attention; to learn, teach and educate; to ask questions and to share experiences (2013). Hence, Communication is about making contact with others, we communicate to understand and to be understood. Thus, it involves
Baird, J. E., & Bradley, P. H. (1978). Communication Correlates of employee Morale. Journal Of Business Communication, 15(3), 47-56.
Nurses today need to have excellent communication skills. Receiving information from patients is the most important aspect of nursing. If nurses are unable to communicate with their patient then they would not be able to have a relationship with them. Communication is where two or more people interact with each other, by using sounds and words, this is verbal communication. Some individuals have different behaviors where they try to express themselves to others without using spoken words, this is non verbal communication. Once nurses have the proper communication tools, techniques and evidence based practice, when communicating with their patient, they would get the necessary information needed from the patient to properly diagnosis them.
In recent years, employee voice has become a topic of interest in the field of management. Employee voice behavior is defined as "the discretionary communication of ideas, suggestions, or opinions by a member of an organization intended to influence others to make improvements or changes" (Morrison, 2011, pp. 373-412). Employee voice behavior is essential for organizations to improve their operations and achieve their strategic goals. It is also a crucial factor in employee engagement, which is the emotional commitment an employee has to their organization and its goals (Primicias, 2013).
Guffey, M. E., & Loewy, D. (2010). Business communication: Process and product. Mason, OH: South-Western/Cengage Learning.
Communication is a simple process and known by everyone as it is an inborn activity. Yet, there are people suffering from language disorder, who cannot deliver speech normally. Therefore, especially for nurses, it is important for us to learn different communication skills to talk with different people.
It brought organisational culture to the performance of a company, which has become a critical topic in management department. In addition to organisational culture, organisations need to be aware and prepared for changes in the expanding workforce as business grows. Companies are faced with maximizing benefits as well as profits while minimizing negative factors that come from those changes. There is no one answer to the issue, but some of the guidelines are clear. Awareness of organisational culture, teamwork, individual performance, external environment adaptation, leadership, and measurement of organisational culture are key factors that lead a company to perform better.
Rothwell, D. J. (1999). In The Company of Others: An Introduction to Communication. New York: McGraw Hill.
Healthcare scientists usually carry out a variety of clinical tests in order to obtain accurate and reliable results. In order to introduce new tests into this routine, we must first determine the sensitivity and specificity of the potential test. Sensitivity is the ability of a test to identify true positives within a population. In a clinical setting, the sensitivity of the test determines its ability to correctly identify a patient with a disease.
Whenever the lines of communication are open, the employees as well as the rest of the internal stakeholders feel validated. This gives them satisfaction as they are heard and apparently taken seriously. Of course, the morale is boosted whenever individuals know that their opinions and ideas are valued and that they contribute to the progress of the organization. Incidentally, it is communication that does also bring-about the fun since stress, negativity, and fear are mitigated (Pinosova et al.
A Note on Effective Leadership in Health Care. Ferris G., Perrewe P., Anthony W., Gilmore D., 2000. Political Skills at Work. Organizational Dynamics, 28(4): 25-37. Freshman, B. Rubino, L. 2002.
Health care has always been an interesting topic all over the world. Voltaire once said, “The art of medicine consists of amusing the patient while nature cures the disease.” It may seem like health care that nothing gets accomplished in different health care systems, but ultimately many trying to cures diseases and improve health care systems.
Transparency is a major issue within healthcare that I am determined to find a solution to. I am defining transparency as exposed information from healthcare institutions to patients, employees, and the public. This topic affects all patients, future patients and employees. According to the CDC, 125.7 million hospital visits occurred in 2016 (National Center for Health Statistics, 2016). Furthermore, healthcare accounts for approximately 13% of the total U.S. workforce (An Analysis of Bureau of Labor Statistics Occupational Projections, 2010-2020).