Interactional Justice Case Study

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Perceived Interactional Justice The term organizational justice refers to the concept of fairness and decisions concerning the suitability of workplace outcomes or processes (Greenberg & Colquitt, 2005). The construct consists of three dimensions, namely, distributive justice which describes the perceived equity in rewards and contributions between oneself and the others; procedural justice which is an evaluation of the fairness of the criteria applied during the decision-making process; and lastly, interactional justice which is the perception of equity in the relationships between superiors and employees (Le Roy, Bastounis, & Minibas-Poussard, 2012). However, among the standard forms of justice perceptions, researchers have identified interactional justice as playing a salient role in the development of CWB (Le Roy et al., 2012) because the components of interactional justice are more rampant in the daily work environment than are the components described in procedural and distributive justice dimensions. Employees assess organizational exchanges on the basis of interactional justice rather than using either procedural or distributive justice criteria. This explains why, in this study, among the three types of …show more content…

According to the theory, stability of the work environment (e.g., permissive organizational culture) influence the occurrence of certain work events (e.g., supervisor incivility), which are the proximal causes of employees’ emotional reactions. Affective events theory posits that specific work events are antecedent to affective reactions and behaviors. It also suggests that discrete events in the day-to-day organizational environment has impact and can change employees’ moods and work attitudes (Weiss & Beal,

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