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Shortfalls in communication
Shortfalls in communication
Shortfalls in communication
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Listening is a core concept for relationships and when someone takes part in incompetent listening it can cause issue for the people involved. I have been the recipient and the partaker in incompetent listening, I understand how it feels and I know that we need to look deeper with empathy before making judgements.
At one point in time my best friend and I were dating a set of brothers. She was having the time of her life and was extremely happy with their relationship where as I was not sure if it was what I wanted to be doing. So naturally with her being my best friend I would talk about the issue my boyfriend and I were having but rarely would I be able to get more than two words out before she would partake in narcissistic listening. McCornack (2016), describes narcissistic listening as, “self-absorbed listening: the perpetrator ignores what others have to say and redirects the conversation to him- or herself and his or her own interests” (p.183) She would do this by immediately turning the conversation over to how great her relationship with the brother was and all the great times they were having. This caused me to become extremely aggravated because I got tremendously tired of listening to her boast about her relationship in attempt to make my sound worse.
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However, if I used empathy and tried to understand more about the circumstances I may have been able to read the situation better.
According to McCornack (2016), empathy is when, “we ‘feel into’ others’ thoughts and emotions, making an attempt to both understand their perspectives and be aware of their feelings in order to identify with them” (p.92). I should have used empathy to see that she was just excited to have someone supportive in her life because for most of it she had been alone with people constantly going in and out of her life. This situation was a just of misinterpreted communication and with a few adjustments on each side it could have been more
productive. I nevertheless have also participated in a form of incompetent listening. From the time I can remember whenever I get in trouble with my parents I would get a long and lengthy lecture and every time I would choose to pretend to listen. This often came back to bite me in the butt, but it was easier than getting the same lecture repeatedly. In this case I was partaking in selective listening which McCornack (2016), describes as, “taking in only those bits and pieces of information that are immediately salient during an interpersonal encounter and dismissing the rest” (p.178) I was motivated to partake in selective listening because I believed that the important information my parents were trying to tell was me was irrelevant and likely not important. Overall the conclusion I drew was to always listen because while I may not have found it important it would most likely be beneficial in the long run.
Empathy is used to create change in the world by reaching out to the emotions of people and attending to them. It is used to help others learn and decide on matters that would not be reasonable without feelings attached to them. Empathy helps bring together communities that would have long ago drifted apart, but instead welcomed all who were different. Empathy is the ability to understand and share the feelings of another. This attribute of human-beings really allows us to not only attend to situations as if they were our own, but it allows us to feel most of what others feel because humans are very much alike in some ways. In many of the articles and novels that we have read this quarter, characters from different pieces of context have portrayed empathy whether it was toward
Burton defines empathy as the ability to not only recognize but also to share another person’s or a fictional character’s or a sentient beings’ emotions. It involves seeing a person’s situation from his or her own perspective and then sharing his or her emotions and distress (1). Chismar posits that to empathize is basically to respond to another person’ perceived state of emotion by experiencing similar feelings. Empathy, therefore, implies sharing another person’s feeling without necessary showing any affection or desire to help. For one to empathize, he or she must at least care for, be interested in or concerned about
Empathy is the ability to understand and share the feelings of others. Compassion and empathy inspire change in a society whether it be changing individual’s usual way of thinking, uniting, or accepting those who are different. Individuals can use their compassion for something to cause a change in someone else’s thought of that thing. Several people have used empathy to bring others feelings together. People can also use empathy to show others to have acceptance towards ones who may not be like themselves.
To be able to understand how empathy works between a certain group of people, it is necessary to know what empathy means. I found an interesting definition of empathy, as a crucial component of the helping relationship, a need to understand people ' distress, and to provide supportive interpersonal communication. Empathy is the ability to recognize the emotions of others. Empathy does not mean that we live other people’ emotions, but it means that we understand other people ' emotions from our experiences. Empathy does not mean to cancel your personality, but to understand how people perceive the reality. It is the ability to read information coming through nonverbal channels. In this
According to the College of Nurse of Ontario (2006), empathy is one of the five key components of the nurse-client relationship and is one of the most powerful tools. You don’t need to know how your patient feels to be empathetic but letting them know that you are trying to understand is a good start. It can be used to describe a variety of experiences and had been defined by emotional researchers “as the ability to imagine what someone else might be thinking or feeling” (University of California, Berkeley). Having the ability to empathize doesn’t mean you will or that you are willing to help someone in need but it is an important first step towards a compassionate
Another noteworthy feature of this approach is the chance to empathize. In most forms of therapy, empathy is not used: why would you want to add more conflict to an already difficult situation? Well, as counterintuitive as it may seem, it does have standing. By definition empathy is the ability to understand the feelings of another person. In this context empathy serves as an indirect way for readers to relive and recall their own experiences.
Empathy is essential to maintaining healthy relationships and to developing a deep understanding of people's needs. Those who do not empathize may seem narcissistic and have an inability to form strong bonds. A mother who shows no empathy cannot make sense of her daughter's unique perspectives and the two are sure to clash.
Listening can be defined as empathy, silent, attention to both verbal and nonverbal communication and the ability to be nonjudgmental and accepting (Shipley 2010). Observing a patient’s non-verbal cues, for example, shaking or trembling may interpret as an underlying heart condition that may not have been addressed (Catto & Mahmud 2012). Empathy is defined as being mindful of and emotional to the feelings, opinions, and encounters of another (Merriam-Webster Online Dictionary 2009 as cited in Shipley 2010). Providing an environment conducive to nonjudgmental restraints allows the patient to feel respected and trusted whereby the patient can share information without fear of negativity (Shipley 2010). For example, a patient who trusts a nurse builds rapport enabling open communication advocating a positive outcome (Baker et al. 2013). Subsequently, repeating and paraphrasing a question displays effective listening skills of knowledge learned (Shipley 2010). Adopting a therapeutic approach to listening potentially increases the patient’s emotional and physical healing outcomes (Shipley 2010). Nonetheless, patients who felt they were genuinely heard reported feelings of fulfilment and harmony (Jonas- Simpson et al. 2006 as cited in Shipley 2010). Likewise, patients may provide
Empathy is the ‘capacity’ to share and understand another person’s ‘state of mind’ or their emotion. It is an experience of the outlook on emotions of another person being within themselves (Ioannides & Konstantikaki, 2008). There are two different types of empathy: affective empathy and cognitive empathy. Affective empathy is the capacity in which a person can respond to another person’s emotional state using the right type of emotion. On the other hand, cognitive empathy is a person’s capacity to understand what someone else is feeling. (Rogers, Dziobek, Hassenstab, Wolf & Convit, 2006). This essay will look at explaining how biology and individual differences help us to understand empathy as a complex, multi-dimensional trait.
The Importance of Listening for Professional and Personal Relationships Listening is essential for communication, yet is a skill in which most are lacking. Though we are listening constantly, knowing what to listen to requires an enormous amount of discipline and practice, which is vital for communicating effectively. Learning to listen will benefit all relationships from professional to personal and not being able to listen effectively can cause these relationships to deteriorate. “Indeed, although aware of the instrumentality of listening, even trained communicators often fail to listen correctly or at opportune times” (Cline, 2013). In order for all of areas of communication in an individual to flourish, listening must be emphasized.
.... Through the evaluation of reactions from both myself and others, I have realized the significant impact the misuse of a particular listening style may have. These effects reach beyond social and professional environments, and in some cases may produce unintended negative effects with family. I had not realized that the two listening styles I use most commonly could be so incredibly polarized when it comes to employing critical listening. As a result, I have devised appropriate steps which I feel will assist in creating a more balanced conversational environment and improve my overall effectiveness in communication. I was surprised to discover that my listening styles are not always conducive to the environment in which I am listening; however, I am consequently compelled to take the steps necessary to achieve higher-quality communication in every aspect of life.
Before reading these chapters, and listening to the lectures I had thought empathy was the same thing as sympathy. This brought me back to my first counselling session. It was about ten years ago, and I was telling the counsellor all about my problems at the time. When I looked over to see what she had to say, she was bawling her eyes out beside me. I had always assumed that is what empathy looked like, because I never understood the difference between the two, until now.
The dictionary definition of Empathy is the psychological identification with or vicarious experiencing the feelings, thoughts, and attitudes of others. Simply put, empathy is the ability to step into someone else’s shoes, be aware of their feelings and understand their needs. In the workplace, empathy can show a deep respect for co-workers and show that you care, as opposed to just going by rules and regulations. An empathic leadership style can make everyone feel like a team and increase productivity, morale and loyalty. Empathy is a powerful tool in the leadership belt of a well-liked and respected executive (Pressley, 2012).
...ong with those words. Listening means that your interested in learning more about what the people in your life making an effort to tell you and making the efforts needed in order to achieve your relationship goals together. However, it is very important to know all communication between partners has to be open, honest, non-judgmental and patient, if you are to succeed and maintaining a happy and healthy relationship.
The characteristics, scenarios and useful tips we’ve explored demonstrates why listening is so vital in our everyday lives. Without effective listening, we are depriving ourselves from being involved in meaningful conversations. Communication is key for any healthy relationship and listening is part of that process.