Importance Of Reflection On Effective Communication

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Working in a demanding healthcare environment as an on-going student can be rather challenging & stressful. To achieve success and satisfaction, various strategies are required to be on board. Effective communication is an essential part of constructing good staff-patient and staff-colleague relationships particularly in intricate situations (O’Toole, 2008). In circumstances where imaging-services are performed on patients suffering from multi-traumatic injuries, the requirement to perform under-pressure along with providing the best possible service to our clients and their family can be quite difficult to accomplish. Mental, emotional and physical exhaustion can occur following involvement in a demanding procedure leading to work-related stress (Ehrlich & Coakes, 2013). This essay will present a thorough self-reflection of a similar event I encountered in the clinical-workplace and analysing of my management to the situation. This will be presented by applying the Gibbs-(1988) Model of Reflection (Appendix A) which I believe is the most effective in reflecting my experience, it enables me to identify patterns related to my management of the situation and assists me to make decisions for tackling such circumstances in the future. Along with the Gibbs Reflective Model, the Mātatika Mātai Ora (MMO) is one such framework which assists in forming an in-depth analysis of my efficiency regarding the management of the situation. The MMO framework has been adapted from the Te Ara Tika Māori Research Ethics framework to assist medical imaging students applying a Māori-ethical framework to clinical-practice (Appendix B). The objective behind this framework is to form an ethical and well-justified practice to ensure the safety of both our... ... middle of paper ... ...s and desires. Likewise, if the situation arose again to manage a highly anxious and difficult client or family: I would be prepared to learn as much as possible about child suffering from trauma and the emotional challenges associated with such clients beforehand, discuss the procedure and formulate a plan with a qualified staff before commencing the examination, and propose to challenge myself to develop professionally by working on a variety of cases so when a similar event occurs in future I have adequate strategies in place to complete the procedure without any complications (Queensland Government, 2013). I believe achieving the areas mentioned will help to improve my skills in such situations in the healthcare setting. The timeframe identified for the areas needed to be achieved should be accomplished before the completion of Semester Two of my Second Year.

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