Importance Of Conflict Essay

Every day in life, we as humans are forced to deal with conflict every day. It is up to the individual to know how to deal with conflict and obtain a rightful resolution. First, you have to really know what conflict is. Conflict is a fact of life, and particularly of organizational life. Conflict often emerges when people are stressed, when there are changes on the horizon, and everyone is under pressure because of a looming deadline. Conflict can arise in relationships and situations outside of work. Handling conflict in ways that lead to increased stress can be detrimental to your health. Poor conflict management can lead to higher production of the stress hormone, cortisol and also can cause hardening of the arteries, leading to increased risk of heart attacks and high blood pressure. Learning to deal with conflict in a positive and constructive way, without excessive stress, is an important way to improve your well-being and your relationships. What is conflict? Conflict is defined as an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other party in

There are a wide range of useful skills for handling conflict. Possibly the most important is assertiveness. You need to be able to express your views clearly and firmly, but without aggression. One would us it to “Describe the situation”, or “Express your feelings and specify what you want done”. You also need to practice active listening, to ensure that you fully understand the position of those involved in the conflict, whether you are an active participant, or a potential mediator. It’s also helpful to understand and recognize emotion in both yourself and others. Emotions are never good or bad, but simply appropriate or inappropriate, and it’s useful in managing conflict to help others recognize when emotions are inappropriate, and when it’s fine to express