Idea Exchange Argumentative Essay

Although Idea Exchange has done fairly good for the last eight years, it lacks competitive advantage, cost-effectiveness, a global client-base, and efficiency that its competitors that have embraced technology enjoy. Technological inventions have changed the dynamics of conducting businesses such that companies that are still operating the “Brick and Motor” business are quickly losing not only their profits, but also their influence in the market. This is attributed to the myriad of opportunities and advantages that come with finding adequate self-support systems and better customer support through technology, which increases customer satisfaction. For instance, adequately satisfied customers are likely to remain loyal to Idea Exchange, as opposed to unsatisfied customers who might be tempted to seek satisfaction from competitors who have not only embraced technology to improve on their service provision. As a result, they are potentially offering same products and services at a

Therefore, it gives everyone an opportunity of gaining profits from their thoughts and ideas that help firms, small businesses, private individuals, and corporations in improving their service delivery and product designing and manufacturing. Therefore, Idea Exchange gives all these kinds of businesses a gold mine of ideas and imaginations that offer them competitive advantage. In order to serve the rapidly growing number of customers, Idea Exchange has established many physical offices across the United States. Its “brick & mortar” nature of operations requires physical presence of the company service providers and both the idea givers and idea seekers. This has limited the number of people who can access Idea Exchange. Idea Exchange’s “brick & mortar” nature of operations presents serious economic and development consequences which compromise the success of