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The brand IKEA and retailer's global marketing strategy
The brand IKEA and retailer's global marketing strategy
Brand strategy for ikea
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The Swedish company, IKEA, is currently the largest furniture retailer globally. Due to this, IKEA is prone to many problems and backlash from competitors and consumers. Also, IKEA has reached a point in its lifecycle where it can either continue to grow into maturity, or begin the slow transition of decline. In order for IKEA to prevent this from happening, the company needs to address a few problems. While IKEA’s model works in Europe, their model does not work in the U.S. Also, IKEA needs to utilize its low cost structure to its fullest potential. The final problem which IKEA is facing is their lack of online presence. In order to compete in the 21st century, every company needs to have the ability for consumers to purchase products online and have the item shipped to them.
IKEA can successfully combat these problems by altering their strategic and marketing models. This can be done by increasing the company’s online presence, creating a new line of products directed towards the “baby boomers”, reduce the amount of catalogues in circulation, and increasing their brick and mortar locations.
The problems which IKEA is facing are not different than what other companies have previously dealt with. This being said, the solutions to the stated problems are not simple. One of the largest problems which IKEA is currently being faced with is their lack of online presence. While customers currently have the ability to design a room on IKEA’s website, they do not have the entire store inventory at the tip of their finger. As stated in the case, IKEA only has about 30% of their inventory available for online purchase. As of 2012, the top reasons for consumers to shop online are to save time and to have more variety1. Current...
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.... It is also a way which IKEA could phase out the catalogue distribution in U.S. markets.
IKEA is a company which takes pride in being a “high quality, low cost” provider. For a company which has this image, needs to understand that there are problems associated with the title. Not all individuals will perceive their products as being high quality, if they are also DIY products. In order for IKEA to combat this, the company needs to restructure its products to fit the consumer’s wants and needs. IKEA also needs to have an understanding that when expanding in the U.S. market they need to have a different approach than in European countries. If IKEA can improve their internet presence, open more brick and mortar stores, and differ its product offerings, then the company will have the chance to be one of the most successful furniture retail outlets in the U.S.
In the early 2000’s Lowe’s was rapidly intensifying its presence nationwide. The company carried a varied assortment of home improvement products and catered to the needs of retail as well as commercial business customers. Lowe’s expanded their reach by acquiring a 41-store chain, Eagle Hardware and Garden, and engaging in a strategic alliance with HGTV to obtain a more profound existence in their market (Rouse, 2005). By 2004, Lowe’s operated almost 1,000 stores with plans to continue expansion across the nation (Rouse, 2005). The company has a core competency in helping customers meet their home improvement needs at a low price. In order to use this core competency to gain a competitive advantage, the company has focused on key functional strategies. To continue their success, Lowe’s must specifically focus on marketing, logistics, and human resource management strategies.
Amazon.com operates in the Online Retail Industry. The sector is one of the fastest growing globally and is outperforming the ordinary retail marketplace. It was created after 1995 and it was only the Internet that made it possible for such an industry not only to be established but to become one of the most flourishing sectors in the business environment. What is interesting is that Amazon.com, together with eBay is the pioneer in the field. Both companies were launched in 1995 and are still extremely successful. The creation of e-mail in 1996 had a huge impact on the development of online retail by introducing a fast and easy way to communicate with customers. For this two-year period Internet usage doubled annually, thus, allowing for the expansion of the industry. Google is launched a year later, in 1998, only to become the most used search engine in the world and an essential partner for the online retailers by helping them tailor their websites to customer’s personal preferences and by advertising. After that, more and more people see the opportunity in the growing industry and enter it. By 2001 there are more than 513 million Internet users globally, which calls for action in terms of creating regulations and laws to protect the users and personal property. In 2003, Apple launches iTunes, and provides a platform for low-cost digital downloads. Another major change is the appearance of social media from 2004, which is one of the biggest influencer on the state of the industry. With the launch of iPhone in 2007, this trend strengthens as people get to enjoy the Internet anywhere they want to. From then on, technological advancements have made it extremely easy and fun to shop online, making it ...
Lowe’s deliberately chooses a different set of activities from rivals to create trade-offs that sustain their competitive advantage against other home improvement stores and straddlers . Instead of setting up their store as warehouse style, Lowe’s sets up their products displayed in the store for customers to see while walking through. They are giving up store space, to target and serve their DIY- retail customer segments better rather than the professional service customers . Lowe’s has made the trade-off to frequently restock their stores to serve this type of customer experience and product variety. It is a costly decision, but this creates a risk for straddlers when trying to threaten the competitive advantage of
and will work their best to achieve them. With this management style, IKEA can use various methods of communications (see E5). However this type of management style could make decision-making slow and is not appropriate to some businesses such as, manufacturing industries. The organisational structure, culture and the management style of IKEA have to perform successfully so that, together they can achieve the company’s objectives. For example, to increase profitability: the communication within the organisation have to be clear so that, staff can understand what jobs have to be carried out; staff have to be motivated to perform the job; the relationship between managers and staff have to be strong and committing; the organisation have to encourage staff to create new ideas and share them amongst others; democratic managers have to listen and act on the opinions of workforce, democratic managers have to make sure that the workforce is well aware of the objectives of IKEA, etc.
IKEA main strategy was to design functional furniture that was easy and inexpensive to build, receive it disassembled at stores, and display it on the show room floor with detailed explanation ticket to abolish traditional salesperson assistance. Staffs were available for enquiries, but the customers could freely select between orders, pick up, transport and assemble their own selections. In fact, this strategy creates a mutual beneficial between Ikea and customer. Ikea
Another example of IKEA’s international strategy in building good relationships with suppliers is in Asia, especially in Vietnam, where IKEA expanded its own supply base. Vietnam manufacturers offers low cost labor force and not expensive raw materials, while IKEA provides the view of creating a long-term, high-volume business relationship, and advice on finding the best according to the price raw materials, setting up and bulding factories, choosing what machines, equipments
IKEA is more than a furniture store they are a company driven by values (IKEA, 2014). The company seeks to make their consumers lives easier by providing them with modern, innovative, inexpensive products which they use to tackle daily home activities. IKEA Group has 298 stores in 26 different countries (IKEA, 2014). The company’s vision is “to create a better everyday life for the many people” (IKEA, 2014, para 1). Using innovative techniques for creating, producing, and marketing their products IKEA can provide consumers with durable products for reason...
The purpose of this essay is analyze the case of IKEA, which has involved in the HR management. Meanwhile, choose two topics to identify the IKEA current situation, including training and development and cross-cultural management. From those two points, give some forward suggestions on the IKEA HR management practice.
E-commerce is available on Ikea’s website to selected countries, and they provide an e-mail address to customers who have queries about their business.
IKEA conceptualizes and assembles goods and products that are designed to be practical, while at the same time possess tasteful designs and accessible at a low cost (IKEA, 2016). IKEA markets itself as a store established for the people, such that they are open to being the people 's companions for an improved life. The positioning testimony of IKEA opens up a partnership with its customers is to arrive at the desired effects perceived by their clients and by the store performing their part in the development. This permits the company to serve the large middle and low income earning groups as they are able to secure furniture affordably. This marketing strategy is called, “merchandise”, the product range and the prices of the products (Waller, 2014). This results to a cost-effective technique of providing for the needs of the customer and the price should be the same in every market. As new companies hit the market, several of them try and mirror IKEA. It does not prove beneficial and IKEA manages to keep their competitive edge and advantage over the companies. They are still the strongest retailer in business and vastly growing. The key to their continued success is
The proposed structure is decentralised line-of-business organisation structure for Daval based on the order winner criteria of Quality. This will ensure the production of quality living room furniture product delivered to the shop floor enhancing the monitoring of the entire process. This will ensure that quality product according to local requirement and customer choice is delivered to their home. It will enhance the customer satisfaction and trust in the company.
Over the past several years, IKEA has faced different types of problem and for most of them found solutions in order to overcome them. In 1965, when they opened their flagship store, the lack of staff to serve the customers was their biggest problem and they resolved it by allowing the consumers to serve themselves. This then eventually became their famous concept which is still practiced up till date. However, there are plenty more problems IKEA has come across. Durability has become a well-known issue in the image of IKEA for quite some time. Their slogan “Low Price with Meaning” is attractive, yet their quality standards need to step up a bit. Customers claimed that their IKEA products fell apart after a few years of time and could hardly ‘bear’ harsh movements when moving in or out their apartment. In some cases the price is negotiated over the design, which leads to the second problem. Not everyone in America was fond of IKEA’s their
For example, customers would have opportunities to change their role into a co-producer; such as picking up and delivering goods while IKEA, managers rearrange the selling activities and let the consumers take over part of them. Another great strategic management skill that IKEA master is allowing clients to be involved in the service delivery system through motivation and integration. In addition, they use technology in an ingenious way by flat packaging and encourage customers to take home their items on their own which in-cooperate their co-producers practices (Frynas & Mellahi,
In 2016, Bed Bath & Beyond had the largest market share of any home goods retailer in the country with over ten billion dollars in sales (Statista, 2017). The next closest in sales was Ikea with just under seven billion in sales (Statista, 2017). Bed Bath & Beyond appears to be thriving in some areas; they have an efficient store set-up, a variety of products that appeal to their multiple target markets, and the supplier network to keep up with any fluctuation in demand (Zacks Equity Research, 2017). However, there is a multitude of options that Bed Bath & Beyond can use to improve their sales. For example, they could begin by assessing their products and inventory since the economies of the countries that Bed Bath & Beyond has stores in are
In today's competing world, many organizations are rethinking their strategies in terms of the online business and its capabilities and culture. Organizations are taking advantage of the widespread web to buy and sell goods from other companies and recently from individual customers. Exploiting these opportunities of convenience, availability and widespread reach of the web or Internet, many companies such as Amazon have benefited from the use of web successfully.