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Impact of economic activities
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As the effects of the recent economic downturn recede, industries are making their way back into the retail market including home improvement stores (Moneytips, 2015). It would appear that the trend is to renovate an existing dwelling rather than tempt fate on the housing market (Moneytips, 2015). This is positive news for those renovation retail organizations such as Home Depot as this organization has seen a four percent rise in annual growth the past five years (IBISWorld, 2015). However, organizational performance does not rely on sales alone, and an organization must find a firm balance between the power of management and successful output to remain competitive (Jones, 2007).
Organizational Authority
The ability of an organization to
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Decision-making authority can reside at the highest level of executive authority in an organization or delegated from the higher level to the lower levels of the organization (Jones, 2007). The descriptions of these measured levels at which organizational decision-making flows are centralized and decentralized (Jones, 2007). In the centralized authority structure, the highest level executives make the organizational decisions, often leaving front-line managers with no ability to improve or adjust procedures; whereas, in the decentralized structure, managers (and some employees) have the authority to make decisions to make the necessary production adjustments at lower levels (Jones, 2007). For example, managers with little decision-making authority lack the freedom to develop their own skills to manage tasks in an efficient manner thereby slowing organizational performance (Jones, 2007). Conversely, managers that possess more decision-making authority can take risks to accommodate improvement in operations (Jones, 2007). For example, the Home Depot accepted an opportunity to restructure the organization to improve its operations by changing their structure to a decentralized one (CSU-Global, 2015). This decentralized approach …show more content…
Moreover, the organization must consider its environment and any uncertainties (Jones, 2007). Organizations that strike equilibrium between levels of management and decision-making authority have success at managing unknown circumstances thereby limiting the variance between them because the organization accounts for the possible outcome (Hernaus, Aleksic, & Klindzic, 2013; Jones, 2007). For example, when Home Depot restructured its authority to a more centralized form, it also made improvements on the products it was carrying in the store (CSU-Global, 2015). By improving its products, its ability to report sales activity to executives, and focusing on the consumer’s wishes, the organization saw improved performance (CSU-Global,
The founders hired a CEO to continue guiding the company on the path towards success but realized too late that they overlooked an important component. The CEO lacked the character and traits needed to positively develop and lead the company and its people. After facing a major decline in customer service and an uptick in employee turnover, The Home Depot realized that it needed to resort back to the basic guiding principles. They must choose a leader that buys into the same vision and philosophy that the company was built upon. The leader must behold the same values that were cherished by the founders and must be willing to invest in nurturing the culture, the associates and customers.
An organization might have a structure in place for change but they must also look at the finances. An organization must have appropriate finances to handle the change and must keep the organization profitable (Nielsen and Abildgaard, 2013). Both finances and the social environment within in an organization are resources that can potentially limit an organization from
Home Depot is built on the principle of creating value for our stockholders while never forgetting our values. We seek to be profitable, responsible, and balance the needs of our communities. Throughout our company, our associates are challenged with finding ways in which we can provide the best products for our customers, provide the best possible work environment for our associates, have a positive impact on the communities in which we operate, and provide excellent returns for our stockholders. Working in a Store Support Center, rather than a corporate headquarters, their leadership team knows that the most important people in the fabric of the company are the store associates and store leadership teams. Frank Blake was appointed as the Chief Executive Officer of Home Depot in January 2007 (Sellers, P.).
Delegating leadership responsibilities to in-groups poses a challenge of building a strong structure with a clear understanding of procedure. On the other side, if the leader cuts followers out of the decision making process, the newly formed relationships will suffer. The Normative Decision Model offers a recommendation for the ways leaders “adjust their decision style depending on the degree to which the quality of the decision is important and the likelihood that employees will accept the decision (Nahavandi, 2015).” An easy first step for leaders is to understand how many people will be effected by the decision (Nahavandi, 2015). Does it only concern an individual or is the whole group going to be impacted? Using the decision tree on page 76 of Nahavandi’s The Art and Science of Leadership (2015), leaders can effectively identify the appropriate decision style needed. A leader must adopt an autocratic style when the quality of the decision is not significant, when employees disagree, and when the employees don’t see eye to eye with the organizations goals (Nahavandi, 2015). While a consultative style is necessary when the employees will hold the responsibility of implementation; especially when employees agree with the overall goals of the organization (Nahavandi, 2015). Finally, “group oriented decision style should be used when the leader does not have all the information, and
Content 1.Preface 2.Introduction 3.Problem definition 4.Summary 5.Conclusion 6. Chapter 1: External analysis of Home Depot Inc. 7. Chapter 2: Internal analysis of Home Depot Inc. 8. Chapter 3: Strategic forces. 9.
In a complex world where decisions are daily activities in business practice, requires agile decision-making, strategy capability, expertise and governance of the organization. Strategic positions in the organization need to identify critical process and guidelines to figure out the gap between strategy and execution, also create a frame of the problem. In addition, executives might be able to handle complex decision in an uncertain environment. They have to adapt to new environment (flexibility and innovation) preserving the best interest (cut costs, expand services, grow revenues, improve infrastructure, aggressive corporate culture) with simple rules across the team members (Eisenhardt, 2009). Thus, organizational behavior is a relevant factor that executives should consider: Relationships, collaboration, communication, leadership, power and politics. In this case study, power and politics play a relevant role to create biases, halo effects and influence decision by personalities.
One of the nation’s largest family-owned and family-managed building-supply companies is McCoy’s Building Supply (Uhl-Bien pg. W121). They have been a continuous successful operation over the last seventy years. McCoy’s main goal is to acquire and sell the finest-quality products that can be found and providing phenomenal service to all customers. Keeping this goal a priority McCoy’s has served ten million customers a year in regional areas. As an operations-oriented business McCoy’s management style is different from other companies, which is another factor of their success.
Organizational change is the altering of organizational structures and business strategy. As consumer preferences change, competition increases, and the economic environment fluctuates, business need to adapt to these changes to remain competitive. The management of Home Plus, a regional discount store, has proposed an increase of high-end products and a significant reduction in discount packaged goods. This is a change from the original business strategy in which the primary offerings were discount products. Before implementing the proposed strategy, Home Plus management must consider the benefits of the change and the consequences that may occur. As a member of the management team at Home Plus I disagree with the proposal to increase high-end
The article addresses the issue of being successful in a highly uncertain business environment. Some managers prefer to play it safe by adopting a wait-and-see strategy while others may invest in flexibility that allows their companies to adapt quickly as the market evolves. The companies sometimes neglect the fact that having a successful strategy depends on several factors, including their industry position, assets, or their willingness to take a risk in investing in such strategies. The paper introduced some of the tips and terminologies that could help managers facing uncertainty decide on whether to play safe or bet big. The traditional practice is to put a vision of predicted future events
Organizations must operate within structures that allow them to perform at their best within their given environments. According to theorists T. Burns and G.M Stalker (1961), organizations require structures that will allow them to adapt and react to changes in the environment (Mechanistic vs Organic Structures, 2009). Toyota Company’s corporate structure is spelt out as one where the management team and employees conduct operations and make decisions through a system of checks and balances.
Usually, the belief is that the managers, administrators, presidents or even the supervisors, have the greatest source of power, because they are at the top of the ladder in the hierarchy of the organization. The reality is that they need
This paper presents a case study regarding Omega Inc., which has a contract sales force for its products. The contractors are employed by independently operated franchised dealers and do not work directly for Omega. Recently, Omega provided a training program for the sales force designed to improve sales performance and the franchisees instituted a performance management system to measure goal accomplishment. There are six primary steps in a performance management system and this paper will review five of the six steps as each relates to the subsequent step.
Minneapolis: University of Minessota Press. Shapira, Z. (ed) (1997). Organisational Decision Making. New York:Cambridge University Press.
Managers should be ready to teach the importance of decision-making skills and reinforcing organizational policy. Avoiding hasty, careless decisions, which can have devastating results on the manager's unit or the entire organization. Decisions made with forethought, using the many managerial tools available will lead to better and more profitable operatio...
The essay begins with the examination of what an organization is. The definition of an organisation, according to the Oxford Dictionary, is “An organised group of people with a particular purpose, such as a business or government department”.