In a complex world where decisions are daily activities in business practice, requires agile decision-making, strategy capability, expertise and governance of the organization. Strategic positions in the organization need to identify critical process and guidelines to figure out the gap between strategy and execution, also create a frame of the problem. In addition, executives might be able to handle complex decision in an uncertain environment. They have to adapt to new environment (flexibility and innovation) preserving the best interest (cut costs, expand services, grow revenues, improve infrastructure, aggressive corporate culture) with simple rules across the team members (Eisenhardt, 2009). Thus, organizational behavior is a relevant factor that executives should consider: Relationships, collaboration, communication, leadership, power and politics. In this case study, power and politics play a relevant role to create biases, halo effects and influence decision by personalities.
Background
This case study describe the process of merging two management styles, opposite leadership manner, critical-thinking and decision-making process (generations X vs Y). Jamie Turner who is a 30 year-old with excellent qualifications (M.B.A) and a large experience in Marketing decided to develop his management abilities as Vice-president of Marketing at MLI, Inc. This new job position represents for Jamie Turner a challenge and great opportunity to obtain personal and professional satisfaction. Things seemed to go well until Jamie made a decision of price-cutting as a strategy to increase company’s sales volume. His boss, Pat Cardullo (President of MLI and Triple-S) didn’t agree with that decision; as a consequence they continual...
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...rdullo and felt frustrated.
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Individuals have their own personalities that can influence their enthusiasm and productivity within an organization. In addition, individuals also form groups and are part of teams that work together to reach a common goal within organization. According to Gibson, Ivancevich, Donnelly, and Konopaske (2009) dedicated and cohesive teams can have a tremendous impact on organizations effectiveness and the global market. However, all of this happens within the frame-work of office politics and can hinder or enhance the organization’s effectiveness. Therefore, it is important to not only understand individuals, but also groups, teams and office politics within the organization. This will help leaders to plan, organize and motive individuals and groups for the best possible outcome for the organization.
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