History Of Reengineering

Who,What and when?

Organisational reengineering is the systematic starting over and reinventing the way a firm, or a business process, gets its work done. -Michael Hammer and James Champy

Michael Hammer and James Champy introduced the term business process reengineering which is also known as organisational reengineering in the early 1990s. Hammer and Champy published a book “Reengineering the corporation” which gave the world an introduction to reengineering. In 1990 Michael hammer’s article “Reengineering work: Don’t automate, Obliterate” which was published in Harvard business review was a major par in how reengineering came into the business world.

This definition given by Michael Hammer and James Champy tells us in simple words what the

By changing the processes in the system we can see the improvements In an organizations which led to profitability and sustainability.

Business Re-organization: reengineering as business reorganization this can be done by changing the top level managers and by re shuffling or re organizing how the organization functions on the whole. This solely is related to the structure of the organization. This also tells us that restructuring the organization is a part of

The will be the reasons why an organization will need reengineering.

How?

Given below are steps taken for an organisation by which the reengineering process is done:

Frame the Project: First and foremost step in the business process reengineering is to frame the project. Deciding what to be reengineered is key to this. Is it the process? Is it the design? Or is it the organizational structure? Or its lack in innovation and technologies. After this decision being made we move to the next step.

Create the vision, Values and goals: After selecting what part of the organization has to be reengineered our next step would be to create vision amongst everyone in the organization including customers in need be. Having a set goal and everyone moving in the right direction to achieve it.

Redesign the business operation: After having set a goal achieving it using the right tools is essential,

This can be done by redesigning how the business process in an organization is. This is a important step in the reengineering of an