HCL Case Study

Indeed, there are many elements for the recruitment and selection process as clarified in (figure:1). The elements are divided into job description, job specification, job advertising, job interview and the ability tests and selection.

In my opinion, although sales, customer and employee satisfaction had significantly increased, TAG still lagged its competitors on overall profitability. With manpower costs accounting for a significant part of the operating cost, HCL responded to the changing competitive environment and redesigned its talent management strategy. From my critical reading analysis, the case is set in the dynamic context of the growing competitive environment of talent shortages and increasing wage costs in India where the Talent

Diversity management is a strategy that includes everyone, considering the differences between them and the different needs of each person and support them so that each person can fulfil their potential as much of, at a level as increased performance (Chambers & Trippel, 2009). Diversity management is a strategy to improve quality and equity in the labor market. The concept behind it is not just about tolerance and valuing differences but these differences (Fetzer & Tuzinski, 2013). Diversity management in HCL Technologies Ltd actually involves the integration of ideas and practices in diversity management and learning processes of a company and the daily environment. The diversity of employees can generate competitive advantage for HCL Technologies Ltd. For example, HCL Technologies Ltd understands that employees having different characteristics, bring diverse perspectives and information on the market segment of the organization, this can boost sales and profits; Heterogeneity teams work promotes creativity in all processes in the organization, groups with members who bring different cultures ideas and new perspectives on work tasks, which leads to creative