Google Analytics Case Study

911 Words2 Pages

Google Analytics data collected on behalf of Peg and Kris, LLC for the company’s website domain, www.pegandkris.com, suggests that the company needs to change its current online marketing plan (Google Analytics, 2016). Weaknesses revealed by the data included overall low sales conversions, insufficient sales from social media and email campaign groups, and an usually high amount of sales conversions occurring on a desktop computer despite a larger number of visitors from mobile devices. Strengths included a sufficient number of visitors to the website and decent purchasing behavior from return customers (Google Analytics, 2016). While the data shows that Peg and Kris, LLC has been successful in drawing both new and returning customers to the …show more content…

Kristy May, CEO, states that the new strategy should consist of several key components (K. May, personal communication, November 12, 2016). First, the company should continue to work very hard on strengthening its branding through frequency (Michalowicz, 2012). Second, Peg and Kris, LLC needs to strengthen its social media campaign to draw in new customers (Rosario, Sotgiu, De Valck, & Bijmolt, 2016). Third, the company could benefit from partnering with other brands, bloggers, and affiliates (Rosario, Sotgiu, De Valck, & Bijmolt, 2016). Lastly, while not directly related, research suggests that the company will see an improvement in web sales conversions with optimization of its mobile site (Oakley & Daudert, …show more content…

May, personal communication, November 12, 2016). Data revealed that the dollars being spent on paid search generated zero dollars in sales (Google Analytics, 2016). Therefore, it is proposed that the company stop its current campaign, and reconsider a more effective paid advertising campaign in the near future (K. May, personal communication, November 12, 2016). As a replacement for these dollars, the company will consider other forms of online advertising such as banners and ads that may generate more activity from the specific target audience of the brand (Dinner, Van Heerde, & Neslin,

Open Document