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Essay on the value of diversity training in organisations
Inclusion of diversity in the workplace
Diversity training and hr management
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General Motors is known as one of the most diverse companies in the automotive industry and has been for over 30 years. Their diversification program is all inclusive to bring unity among its employees, customers, suppliers, dealers and communities. The company has pioneered various programs that make it the model for “driving diversity” in the workplace.
General Motors (GM) has been a leading manufacturer in the auto industry for over a century. GM’s first automobile manufactured in 1903 was simply called the Model 719. It consisted of a steel frame and a five-horsepower engine with two forward gears. Throughout each decade, GM continued to innovate and improve the design, quality and efficiency of its automotive products. GM traveled
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The company employs over 266,000 people spanning six continents, 192 countries and 23 time zones. (DeCuir, n.d.). Their employees speak over 70 languages. In 2015, General Motors sold 9.8 million vehicles globally, breaking the record for global sales. (gm.com, n.d.).
General Motors has undoubtedly faced challenges due to the mere size of its workforce and the wide variety of the types of diversity it supports. The key to successful diversification buy-in from the employees requires careful strategic planning by the leadership of the company. The plan must be well organized with goals and objectives clearly stated. Implementation of the plan should create a consistent environment of unity that is embraced by all employees at every level.
One challenging concern that GM leadership faces is the resistance to change. People who oppose change initially hold negative attitudes toward new ideas. Negative attitudes lead to low employee morale and decreased productivity. Therefore, it is imperative that diversity training address the positive aspects of change to dispel any false assumptions or fears. Behaviors that display attitudes of prejudice, stereotyping, bullying and discrimination should be strongly addressed in training and not tolerated.
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GM leadership supports diversity within every aspect of their business, including customers, suppliers, and employees. Leadership positions are held by a largely diverse pool of talented and skilled individuals throughout the world. Ed Welburn is the first and only African American in the auto industry to oversee Global Design. Fifty percent of GM’s minority dealers are Hispanic, receiving over $2.9 million from the Buick Achieves Scholarship. Both the Vice President of Global Purchasing and the Supply Chain Vice President are Hispanic. General Motors recognizes that employees from different cultures bring unique perspectives to the design table based on their traditions. The collaboration of this diverse mix helps the company maintain the American heritage while adding something fresh to design aesthetics from an international perspective. (gm.com,
Diversity in the retail marketplace is something that is significant to the company’s success. Retailers are comprised of people selling things to people. Thus, the people that do the selling must be a good representation of the people that are doing the buying. Companies that are well diversified in their hiring practices, as well as organizational goals, are well recognized by the public. Likewise, companies that are unjust in the functioning of their company will be viewed in a negative light, which could lead to decreased sales and company accountability. Taking this into consideration, observing the diversity profiles for two major retail companies can lead to a firm understanding behind their success and company values.
As the automobile industry made its first appearance in the early 1900s, General Motors had already slowly begun its formation. GM was founded in 1908 by William C. Durant, a carriage manufacturer of Flint, Michigan, and today operates manufacturing and assembly plants and distribution centers in many countries, including Canada . Its major products include automobiles and trucks, a wide range of automotive components, engines, and defense and aerospace materiel. General Motors has a long history of business and technological innovation designed to deliver ever-increasing value to their customers and society. GM today has manufacturing operations in more than 30 countries and its vehicles are sold in about 200 countries.
...th a growing proportion of elderly people. Global market dynamics and innovations in big data and social networking are transforming the business strategies of companies everywhere—and forcing them to rethink fundamental rules of engagement. For better or worse, the future entrepreneurs will have to surface as one the most disruptive forces. As big data pushes for alternative ways of working – proactive solutions that drive information must quickly figure out which new policies and tools can be utilized most effectively. This grants enormous opportunities for key technological breakthroughs that will be needed for the next generation of transport.
When you look at the history of General Motors, you will find a long, rich heritage. General Motors came into existence in 1908 when it was founded by William "Billy" Durant. At that time Buick Motor Company was a member of GM. over the years GM would acquire more than 20 companies, to include Opel, Chevrolet, Cadillac, Pontiac, and Oldsmobile. By the 1960's through 1979 was known as a revolution period for General Motors. Everyone was focusing on environmental concerns, increased prices of gasoline lead to the unprecedented downsizing of vehicles. The smaller cars lead to one the largest re-engineering program ever taken in the industry. By 1973, General Motors was the first to offer an air bag in a production car.
General Motors Company (GM) is an American multinational corporation that manufactures, designs, markets and distributes vehicles and vehicle parts, and sells financial services. GM produces vehicles in 37 countries, selling and servicing them through thirteen brands such as Alpheon, Chevrolet, Cadillac, Holden and Wuling (Our Company, 2014). GM is among the world 's largest automakers by vehicle unit sales. It employs about 212,000 people working in 396 facilities touching six continents and has 21,000 dealers around the world (Our Company, 2014).
Here is a overview of seven predominant factors that motivate companies, large and small, to diversify their workforces, As a Social Responsibility, As an Economic Payback, As a Resource Imperative, As a Legal Requirement, As a Marketing Strategy, As a Business Communications Strategy, As a Capacity-building Strategy.
The impact of diversity in the workplace is contingent upon several factors. Across companies diversified workforces are becoming increasingly common. To successfully manage a diverse workforce, organizations are ensuring that employees understand how their values and stereotypes influence their behavior toward others of different gender, ethnic, racial, or religious backgrounds; are gaining an appreciation of cultural differences among themselves; and behaviors that isolate or intimidate minorities are being improved (Noe et al., 2010, pg. 302).
In summary, most workplaces are becoming increasingly diverse as people from different genders, races, cultures, ethnic origins, and lifestyles find themselves working together. The key to making diversity work is management. Knowing what they are and understanding what effects (positive or negative) they have on the organization is very important to the success of the company.
Today’s management in the workforce is composed of all types of people verses thirty years ago when white males held a majority of upper-management positions in companies. These positions are now held by a mixture of ethnic back grounds and women who hold just as many if not more management positions then men. Just by looking at the changes in management demographics shows how important it is for people to understand cultural competency in the workplace. Dr. Roosevelt Thomas Jr. (1999) stated, “Diversity is the collective mixture of whomever we have in our workforce characterized by their differences and similarities” (p.11). Managers and supervisors must understand the characteristics of a diversity mature individual; they also need to be able to articulate the differences between affirmative action, managing diversity, understanding and valuing diversity to build skills that transforms awareness into productive and supportive workplace behaviors.
In a world that has grown increasingly smaller due to mass media, world travel, and readily available information, the workplace has grown increasingly diverse in both gender and cultural aspects. Individuals no longer live and work within the confines of their geographic locations. At almost any position with any company the individual employee is a part of a larger world economy that harvests assets from the ends of the earth. Because of this, companies seek to capitalize on diversity to become more creative and flexible in their business models.
The Ford Motor Company has around 181,000 employees and 65 plants worldwide using the automotive brands Ford and Lincoln (FMC Annual Report 2013, p.149). The company is broken down into the following segments. -Automotive Brand for Ford and For Lincoln * Customer Assistance -Financial Services * Ford Motor Credit Company -Customer Services * Service Quick Lane Tire & Auto Center.
In the early 1900’s, the first companies that would form the company as we know it today began to emerge. The first of these was the Olds Motor Vehicle Company (later Olds Motor Works, makers of the Oldsmobile) in 1897, followed by Cadillac Automobile Company in 1902 and Buick Motor Company in 1903.
Therefore, it is imperative for employers to put in place a deliberate training program that explains in detail the benefits and positive outcomes of a diverse climate in the workplace. Employers must communicate the effects of diversity in the workplace to ensure that the employees understand and embrace the climate. The most common practice to unleash diversity is through continuous training and mentoring. A continuous learning environment promotes understanding, improvement, and develops interpersonal skills. Employees must understand that diversity is an organizational attribute and not just a policy. When that understanding is achieved, the organization’s workforce is united and has a better chance of success in their mission. Therefore, organizations must adopt a diversity management practice that retains talent, improves satisfaction, and augment the organization’s
Diversity in the workplace is very important in today’s global workforce because workers in the economy all over the world are currently made up of many different ethnicities, varied cultures, beliefs, and backgrounds. People that are involved in management such as managers, and supervisors could greatly benefit from being accustomed to diversity in the workplace because their job entails dealing with a multicultural work environment on a daily basis. Knowing how to handle diversity in the workforce and having the necessary skills for supervisors would be beneficial not only to them but also to the success of the company and economy because a strong, diversified workforce will create a more “creative, innovative, and productive workforce.” (Kerby, 2012).
Managers need to appreciate the pros that diversity brings in. Respecting individual differences will benefit the workforce by increasing work productivity.