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Contributions Of Taylors Scientific Management Theory to modern managers
Frederick Taylor's contributions to scientific management as an approach to management were significant because Taylor
Frederick Taylor's contributions to scientific management as an approach to management were significant because Taylor
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Introduction
Frederick Taylor is recognised for being the first person to study work as a science. His work has been hugely influential on the study of management and continues to be studied in management courses. He is consistently ranked as the most influential person in management and business history (Wren, 2011). His book The Principles of Scientific Management has been translated into many languages. Indeed within the first two years of publication in 1911 it was translated into French, German,Dutch, Swedish, Russian, Italian, and Japanese (Wren, 2011). There is no doubt that Taylor’s work is of great importance but how relevant is it to today’s modern management arena? According to Konosuke Matsushita founder of Sanyo, Technics and Panasonic “We are beyond the Taylor model. Business is now so complex and difficult…..survival depends on the day to day mobilisation of every ounce of intelligence” (Unknown, n.d.). Yet there is no doubt that Taylor’s theories have been hugely influential on many aspects of modern management. Is his scientific management theory indeed for a ‘different time and place’?
Background of Taylor’s Scientific Management Theory
Taylor’s scientific management theory was developed in the early 1900’s and exemplified using pig iron handlers in the Midvale Steel Company. Taylor recognized issues with management at the time which needed to be rectified. Soldiering, the mutual agreement of the group to carry out a deliberately low amount of work, was a huge issue at the time. There were constant battles between management and workers. Management wanted to pay as low a wage as possible and in retaliation workers did as little work as possible. Taylor’s new theory aimed to eliminate all these inefficiencies a...
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...in raising productivity in past 100 years has been based on Taylor’s theories (Drucker, 1999). Examples of use of Taylor’s theories include the Ford assembly line, Japanese ‘Quality Circle’ ‘Continuous improvement’ and ‘Just in Time delivery’ and Edward Demings ‘Total Quality Management’ theory (Drucker, 1999).
The final paragraph in Taylor’s book stated ‘‘It is no single element, but rather this whole combination, that constitutes scientific management, which may be summarized as: Science, not rule of thumb. Harmony, not discord. Cooperation, not individualism. Maximum output, in place of restricted output. The development of each man to his greatest efficiency and prosperity’ (Friedman, et al., 2011). Indeed Taylor’s scientific management may have been created in a different time and place but the ideals of his last paragraph still continue to be relevant today.
The Goal is a book that has an immense support on improvement, which will undoubtedly encourage the Total Quality Management terminology when trying to built up and improve their productivity. However, the Theory of Constraints also plays a very important role in this book, because it guide us to not only focus on the improvements of the business as a whole, but also to focus intensively on the constrains, “ Herbies”, or bottlenecks.
Taylorism is a system that was designed in the late 19th century, not only to maximise managerial control, but to also expand the levels of efficiency throughout workplaces. With this being said, productivity levels increased and fair wage distribution was the main result. However, with other, more recent theories and systems, such as Maslow and Herzburg’s theories, these helped to focus on the satisfaction and motivation of the workers rather than the concern of managerial control and empowerment. Fredrick W. Taylor ended up developing 4 main principles to help increase the work efficiency and productivity in workplaces; these will be discussed later on. Other theories relating to this include, Fayol, Follett, Management Science Theory as well as Organisational-Environmental Theory. All theories listed have an influence on the way businesses work effectively and put their skills to action. This essay will highlight how Taylorism was designed to maximise managerial control and increase productivity, furthermore, showing how more recent theories were developed to focus on empowering employees and to extend the use of organisational resources.
Ford used Taylor’s scientific management principles and come up with the mass production and assembly line. This benefitted the motor vehicle industry highly. The effects of Taylorism and Fordism in the industrial workplace were strong and between the period of 1919-1929 the output of industries in the U.S doubled as the number of workers decreased. There was an increase in unskilled labour as the skill was removed and placed into machines. It lead to the discouragement of workers ability to bargain on the basis of control over the workplace.
“Management is a process of planning, organisation, command, coordination, and control” (Morgan 2006, p.18). Rational organisation design is a bureaucratic method of management which emphasizes efficiency to achieve the end goal and the management of multiple companies have taken upon this system. Figures such as Frederick Taylor and Henry Ford have both shown and laid a path way for Rational Organisation which has become known as Taylorism and Fordism. The design has received criticism and both Taylor and Ford have been portrayed as villains with Taylor being called “enemy of the working man” (Morgan 2006, p.23) as the system dehumanised workers by taking all of the thought and skill from them and giving it to the managers this is because the tasks given were simple and repetitive. As staff needed little training they became an easily replaceable asset and thus more machine than human.
As we can see from the case study, ryanair has pushed itself to success in its current period. Based on research so far in this essay, it seems that the whole reason behind Frederick Taylor’s theory is that he tends to aim for making the most of his employees, to work to their highest standards for a successful company. When we look at the Ryanair case study on (Management, D. Boddy pg 23) we can see that one of the key points is that the staff must turn an aircraft round between the flights in a matter of 25 minutes, which has a positive affect on increasing revenue. However this leaves the employees under pressure but this also tells us that the Ryanair organisation make the most out of their employees, just like Frederick Taylor’s theory. Getting these tasks complete by the employees is all in the manager’s responsibility, Ryanair regulate their staff so that the managers are held responsible for providing the strategies for the employees as mentioned in the case study on (Management, D. Boddy pg 23). Frederick Taylor’s scientific management theory has an influence on this as quoted
Fordism and Scientific Management are terms used to describe management that had application to practical situations with extremely dramatic effects. Fordism takes its name from the mass production units of Henry Ford, and is identified by an involved technical division of labour within companies and their production units. Other characteristics of Fordism include strong hierarchical control, with workers in a production line often restricted to the one single task, usually specialised and unskilled. Scientific management, on the other hand, "originated" through Fredrick Winslow Taylor in 1911, and in very basic terms described the one best way work could be done and that the best way to improve output was to improve the techniques or methods used by the workers. (Robbins p.38)
When reading the book The Goal written by Eliyahu Goldratt, there were many lessons that I learned in order to have a clear and concise understanding of a positive level of productivity in a company. To have a positive level of productivity there are may components that are taken into consideration. Understanding what it actually means to be productive and how to increase the level of productivity by knowing the actual goal of the company that is trying to be reached and the components that go into the process of being productive. There are many factors that contribute to the level of productivity and being able to identify these factors is the key ingredient to having a successful level of productivity.
Management Theorists such as F.W Taylor created the concept of scientific management, which is made up of six key aspects including observation, experiment, standardisation, selection and training, payment by results and co-operation. Despite some facets of his theory becoming outdated, scientific management can still be seen in the some way in current business structures. For example within Virgin, despite its reputation for having a relaxed working environment, some aspects of scientific management are used. Such as the selection and training and payment by results, with certain employees being offered rewards for showing ambition to set up their own businesses and showing signs of creative thinking.
Compare and contrast the management theories of Frederick Taylor, Henri Fayol, Elton Mayo and Douglas McGregor. In what sense(s) are these theories similar and/or compatible? In what sense(s) are these theories dissimilar and/or incompatible? How would a contingency theorist reconcile the points of dissimilarity and/or incompatibility between these approaches?
The founding father of scientific management theory is Fredrick Winslow Taylor. He was an American mechanical engineer and an inventor. Modern management theorist Edward Deming credited Taylor for his contributions while Joseph Juran criticized his work for extracting more work from workers. However a careful reading of Taylor’s work will disclose that he placed workers interest as high as the employer’s in his studies. Before the principles of management are discussed it is very important to understand the causes which led Taylor to derive the four principles of management. The three causes are as follows:
There are several theories that examine an organization and it’s approach to managing work in an effort to develop efficiency and increase production. Two classical approaches to management are Taylor’s scientific management theory and Weber's bureaucratic management theory. Both men are considered pioneers of in the study of management.
The concept of scientific management is based on the idea that work could be studied to increase efficiency, and specialization. Economist Adam Smith changed the way the world looked at the economy and organization. In his essay, “Of the Division of Labour,” Smith emphasizes the importance of specialization, and how division of labor leads to specialization. He states that this would allow a worker to be more productive and efficient (Shafritz, Ott, & Jang, 2011, p. 41-45). Frederick Taylor introduced the principles of scientific management, which stated that management is a science, workers should be scientifically selected and trained scientifically, and both management and workers should work together.
Scientific Management theory arose from the need to increase productivity in the U.S.A. especially, where skilled labor was in short supply at the beginning of the twentieth century. The only way to expand productivity was to raise the efficiency of workers.
In the past, managers considered workers as machinery that could be bought and sold easily. To increase production, workers were subjected to long hours, miserable wages and undesirable working conditions. The welfare of the workers and their need were disregarded. The early twentieth century brought about a change in management and scientific management was introduced. This sort of management, started by Frederick Winslow Taylor, emphasised that the best way to increase the volume of output was to have workers specializing in specific tasks just like how a certain machine would perform a particular function. His implementation of this theory brought about tremendous criticism by the masses arguing that the fundamentals of Scientific Management were to exploit employees rather than to benefit them (Mullins, 2005)
This essay will discuss the relevance of Taylor’s Principles of Scientific Management to organisations today. Taylor’s theory of Scientific Management is based around how efficiently a member of staff works in order to improve their productivity, the theory was introduced in 1911 and has four principles which were tested to determine optimal work methods, and are still seen in organisations today such as fast-food restaurants. Taylor believed that workers left to their own devices would restrict their output and not progress with the task, this was called ‘soldiering’ and it was described in two forms; natural