Fitzgerald Machine Company Case Study

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Recommended: Ethics and integrity in business

In the world that we live in today ethical and social responsibilities are something that we face on a daily basis. In the business world specifically they are a constant struggle that is being faced by employees at all levels of the company. The Fitzgerald Machine Company is one example of a company that is currently facing ethical and social responsibility issues. The current ethical and social responsibility issue is one that Don, one of the newest employees hired to improve the company’s performance in on-time deliveries is facing. Over the three months that he has worked at Fitzgerald he has only observed and learned the current systems and has not determined the best course of action to take yet. Currently he is faced with the ethical The first one is Don Bradish. He is a stakeholder because he has the information that he has to decide what to do with it and it is his job status that is at stake here. The second stakeholder is Jane Fitzgerald. She is a stakeholder because she is the one who sent the invoice out to the customer and will ultimately make the final decision on whether or not to charge them a storage fee. The third stakeholder here is the customer. The customer is a stakeholder because in the end it is their product that is being made and delivered by the company and it is their pocket book that is being impacted by the decision being Even though telling the current customer that their order has been delayed is not an easy task it is important for the company in order to build rapport with the customer. Happy customer help to make the business run smoothly and when being honest to the customer that customer is more likely to spread positive word of mouth about you. Regarding the ethical responsibilities not only is fixing them now important it is also important to make sure that you find a fix that will help to avoid these situations in the

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