Essay On Stakeholders In Healthcare

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Recommended: Diversity in a health care setting

Role of Stakeholders in Healthcare
Healthcare industry of U.S. is a complex industry made up of a diverse workforce. Healthcare organizations are constantly in need of new strategies to survive in a competitive environment. For a successful organization, it is important that decisions are made in the best interest of all the stakeholders. According to Celluci & Wiggins (2010), a stakeholder is an individual, group, or entity that has an interest in organization’s success. Stakeholders include all employees, patients, community and healthcare providers.
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There is a need for a diverse workforce and appropriate interpreters for providing the best patient care. It is often seen that bilingual interpreters are hired by healthcare organizations without much skills. This can lead to medical errors putting patient safety at risk. Therefore, hiring appropriate interpreters with assessment of their skills is critical in healthcare organization. Interpreters can help healthcare organizations by:
• They can translate exact patient complaints and bridge the gap between physician and patient.
• They can help to get patient’s consent by explaining in their language the effect of procedure and any consequences of the procedure.
• They make patient more comfortable and help in gaining their trust.
• Interpreters help in reducing any medical errors due to miscommunication.
Interpreters in healthcare organizations are a necessity today and there is a need for a good certification process to ensure that appropriate interpreters enter healthcare industry, minimizing any medical errors.
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