Essay On Internal Communication

To increase the important of communication, a lot of individuals may continue to struggle with this skill and some are unable to communicate well with their ideas successfully that includes oral and/or written communication. To make communication effectively, the message must be understood by the sender afterward sending to the audience and the message must be understood by the audience (http://www.aces.edu/). Internal communication is an attending to company concerns. Internal communication may help the company to increase job satisfaction, safety, profits, productivity and turnover. Internal communication has downward, upward and horizontal communication. When receiving the downward communication, it can be more encouraged and well organized. Clear job direction and safety instruction is not only what they need, they want to research on important problems about administrative plan, products and viewpoint. Through effective downward communication, the employers forced by the employees to accountable for their decisions, thus, the employers has communicate effectively to have productive employees.

Upward communication is very important to internal communication. The managers become successful because they listen carefully to the complaints, problems, suggestions and opinions. Some of the companies are developing new management styles to increase global competition, which may affect the company important decisions. Horizontal communication is very important in order to solve the problems, meeting preparation and assist on important project for the organisation.

External communication is a message to person(s) outside from the organisation that may have the reputation success including right letter, suggestion, report, personal c...

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...o be in communicate with its customers. The company had the chance to train the employees to communicate with customers about issues. Verbal communication has included oral communication and written communication. Oral communication is the information spoken by mouth. For example, face-to-face communication, telephonic communication, Speech, Media, Meeting, cultural affairs etc. Written communication is mean by either printed or handwritten. For example orders, instructions memos, complaint system, reports, policy manuals etc. Non-Verbal communication covers a wide range of methods and to help to define brand that is sights elements such as logo, advertisements and the company’s image. People recognize the brand what a brand stands for by brand positioning that involve creating an image that include body language, Para language and sign language (www.ukessays.com/).