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Operations management final review
Principles of Operation Management
Operations management final review
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The Goal
Here are the principles behind the dramatic turnaround story in The Goal.
The goal of a manufacturing organization is to make money. Jonah poses this as a question: "What is the goal?" and Rogo actually struggles with it for a day or two, but any manager or executive that can't answer that question without hesitation should be fired without hesitation.
But then again, the goal isn't clear to everyone. One of the characters in the book, an accountant, responds to an offhand comment about the goal with a confused "The goal? You mean our objectives for the month?" That's sure to strike a chord with a lot of readers.
At an operational level, measure your success toward the goal with these three metrics:
Throughput - The rate at which the system generates money through sales.
Inventory - The money that the system has invested in purchasing things which it intends to sell.
Operational expense - The money the system spends in order to turn inventory into throughput.
You could rephrase it this way - and someone does, a bit later in the book:
Throughput - Goods out; the money coming in.
Inventory - Materials in; the money currently inside the system.
Operational expense - Effort in; the money going out.
Obviously, your job is to minimize expense and inventory and maximize throughput.
Adjust the flow of product to match demand. In particular, don't trim capacity to match demand. It's a standard cost-cutting procedure, sure. But you'll need that capacity later, if you're serious about increasing throughput.
Find bottlenecks. If manufacturing is what's limiting your throughput, then the problem isn't that people aren't working hard enough. You have bottlenecks in your manufacturing processes that are holding up everything else. Find the bottlenecks and do everything you can to fix them. Increase their efficiency, even at the expense of efficiency in non-bottleneck places, because the efficiency of a bottleneck directly determines the efficiency of the entire process, all the way through final payment. In the book, a variety of steps are taken to "elevate" and circumvent the bottlenecks. This is where the results start showing up on the bottom line. Soon the plant can actually use information from the bottleneck to do an effective job of scheduling work and (for the first time) reliably predicting when orders w...
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...deas in novel form. There were already a dozen essays or articles on manufacturing management paradigms; you couldn't sell those. Novels sell better than essays. They're more readable. Once you realize that managers will buy thousands of copies of a "business novel" and make it required reading for their subordinates, a novel is the only way to go. (Also, The Goal was originally intended as marketing for Goldratt's plant management software company.)
My main objection to The Goal is that it's fiction. Rogo makes a few changes, and his problems miraculously go away. It just works. Granted, the policies seem like good sense. But the unrealistic points are glossed over. Maybe plant managers in real life have the authority to adopt dramatic changes in the way they operate, the way Rogo did. Maybe it's easy to convince your top accountant that all his models are wrong, even though you have no accounting experience yourself. Maybe the average plant has an IT department that can create new scheduling software out of thin air in a few days. Maybe not. Goldratt claims a lot of real-life plant managers say they've turned The Goal into a documentary. That's a book I haven't read yet.
The Goal by Eliyahu M. Goldratt, is the story of a man who at his crossroads, and what direction he decides to take. The story is about a plant manager named Alex Rogo. We find Alex six months into his first plant managers position at UniCo, in the UniWare Division. The plant is located in Bearington Massachusetts, where Alex grew up. UniCo is definitely a manufacturing plant, what they manufacture, I still do not know. The story begins when Alex's supervisor, Bill Peach, comes into the plant and nearly turns everything upside down. After Alex puts out all of the fires that Bill had set, they sit down in Alex's office and talk. Bill tells Alex that production has gone down in the six months that Alex has been at the helms, and an irate customer, Bucky Burnside, has an order that is fifty-six days overdue, and Alex must get that order shipped before anything else. Bill also says that if the plant does not turn around in the next three months, he will make a recommendation to close the plant. A few days later, Alex hears more of the same at a corporate meeting and figures out why Bill was upset. After the meeting Alex reaches for something and comes across a cigar he received from a chance encounter from and old physicist he knew from his college days. While waiting for in between flights at O'Hare, Alex wandered into an airport and found himself sitting next to the physicist named Jonah who worked on mathematical models while he was an undergraduate engineering student. Alex and Jonah start talking, and Alex mentions he is going to speak at a seminar. His topic is "Robotics: Solution for the 80's to America's Productivity Crisis." Alex tells Jonah that his plant has more robots than any other plant in the division. Jonah is not very impressed. Jonah asks how much productivity has improved because of the use of the robots. Alex answers that there is a 36% improvement in one area. Jonah then asks if the plant is making 36% more money because the plant is using robots? Well, of course not is the response. Just the one department is producing 36% more. Jonah continues the conversation and admits that he has been studying manufacturing processes.
to make money (which is caused by being productive). To accomplish the goal of making money, there are three things that need to be increased simultaneou...
Egoism is an ethical theory that views self-interest as the basis of morality. Essentially, it is a view that people will do whatever brings about the best consequences and is better for oneself. Egoism derives from the Latin term “ego” meaning “I.” The “best consequences” meaning the actions make that individual happier. There are two types of egoism in which we have so far discussed in HUM 105. Psychological egoism is “the theory that in fact people always act in their best interest, or that no one ever acts unselfishly” (Wells, Egoism: pg 1). This doctrine holds that individuals are always motivated by their own self-interest. It is a psychological theory about how people do behave. Ethical egoism is the normative ethical theory that “an
However it is agreed upon on the existence and need for morals, thus the call for a minimum conception of morality. Every theory must have this minimum in order to be considered a true moral theory. In essence, it must “guide one’s conduct by reason while giving equal weight to the interests of each individual who will be affected by what one does” (Rachels p.14). This poses a problem for ethical egoism as a moral theory since ethical egoism does not meet either of the requirements. Ethical egoism is a mistaken theory in that it leads to logical contradictions (Rachels p.87). If one were to protect one’s interest that would require one to prevent another from carrying out their duty to their self, it would be both right and wrong to do so. However that is not logical and self-contradictory, thus not would not be basing conduct on reason. To reiterate, the theory of ethical egoism states that one should put his or her own needs before others, this fails the second part of the minimum conception of morality. Furthermore in advocating that one treat others in differently when there are no factual differences is unjustifiable and makes this an arbitrary doctrine. Since there is no relevant factual difference between oneself and others, thus no real logic or reason, then the needs of others are equally important, which goes against the main principle of conduct for ethical egoism. Yet still the theory would not see the need to regard other individuals who may be affected by one’s actions, which again fails the minimum
Ethical egoism is the usual ethical position that moral people ought to do what is in their own self-interest.
As Buddress (1997) acknowledged, when the United Stated began to implement deterrent-oriented approaches to punishment in the 1970s, the incarceration rates drastically increased. Therefore, incarceration proved to be an ineffective attempt at reducing recidivism and was not cost-effective. Probation allows for offenders to remain in the community and to be contributing members in society, making it the cheapest alternative. While avoiding the negative effects of imprisonment, offenders still remain under supervision and are required to abide by a particular set of conditions that are meant to modify the offenders’ criminal
There have been many ideas put forth towards how a human should or should not act, but psychological egoism tries to explain the motivation behind every action that he or she takes in his lifetime. Since psychological egoism is a claim which states how all humans act but not how they ought to act, it is categorized as a descriptive ethic (Rachels 52). This idea is attempting to put forth that all human actions are a means to an end, meaning that every action that a person takes is an effort to try to benefit oneself in some way, ...
From what I haven taken from this book, I have come to a conclusion that with a few steps, you can find a way to make your company productive and meet the overall goal of your company. A clear understanding of what your company’s goal is and to be able to use this goal to understand what being productive means in terms of your company. Knowing the measurements that are needed to reach your goal. The ability to try new experiments and be able to brainstorm and talk together with a dedicated team of researchers that want to reach the goal and wont stop experimenting different processes until the end goal is met.
In simple terms, ethical egoism directs one’s attention to ventures and activities that would bring the most interests or profits. In another light, it could be said that morality serves to encourage self-interests. That is to say that every time one is morally mandated to do something, doing such promotes self-interest. It is then safe to say that ethical egoism is perception based; one’s view determines the outcome, it is not factual. It is subjective. Russ Shafer-Landau, a renowned Professor of Philosophy, in his book The Fundamentals of Ethics summarizes his approach to the pros of ethical egoism thus:
Ethical egoism tells us what we are morally required and forbidden to do (Ethical Egoism 106). One should be selfish when it comes to this theory because it is about you; you should not consider how others would feel from taking a certain action. Someone might be thinking to him or herself how someone is feeling because they’re trying to get something from them. Within Ethical Egoism, the four arguments are called The Self Reliance Argument, The Prisoners Dilemma, The Argument from Paradigm Cases, and The Libertarian Argument. These arguments rebuttal how Ethical Egoism cannot be true. On the other side, there are arguments that support Ethical Egoism to be true, such as Natural Law Theory and The Best Argument for Ethical Egoism. Natural
Three different kinds of ethical egoisms describe the different ideas that each depict. First there is “personal ethical egoism is the belief that only I should act from the motive of self-interest, nothing is stated about what motivates others should act from” (Ethical Egoism, 2010). An example of the personal ethical egoism is when a person creates a goal and decides that it does not matter how it has to happen as long as it happens” (Ethical Egoism, 2010). For instance, when a person is determined to be the captain of the football team hee will all that is required to be the best. In order to be the best it may require being aggressive to those that stand in the way of the position that are in the same level of wanting the position of being captain of the football team. The next is “individual ethical egoism is the prescriptive doctrine that all persons should serve my self-interest” (Ethical Egoism, 2010). For example, when one person requires something be done because it will benefit him or her. When thinking about individual ethical egoism, it is …….. The third is “Universal ethical egoism is the universal doctrine that all persons should pursue their own interests exclusively” (Ethical Egoism, 2010). An example for this is an individual is creates a goal and does everything in
While in the corrections phase of the criminal justice system, an inmate can be released into society in lieu of serving prison time through means of parole and probation. When an offender is on parole, this means they are released from prison with certain provisions in place for a certain amount of time (“Difference Between Probation and Parole”, n.d.). This type of release is typically given after approval by a parole board. Probation is used to describe an offender who is sentenced to serve prison time, but is instead allowed to serve the time outside confinement with certain conditions in place (“Difference Between Probation and Parole”, n.d.). Unlike parole, an offender on probation is usually handed down the sentence by judges of a court
As described in our text, egoism does not have one set definition. It has different meanings because there are different variations of egoism. Egoism can be described as descriptive which is the “theory that describes what people are like” (Mackinnon pg 34). This descriptive theory of egoism is called the psychological egoism. The psychological egoism theory basically states that a person either selfish or self centered. Another type of egoism is normative. Normative also called ethical egoism is a “theory about how people ought to behave” (Mackinnon pg. 34).
Genetic engineering is an invaluable tool in the agricultural and scientific industries. Before, techniques took years and were inherently flawed. Today, we can achieve the results we need to create a brighter future. In 2013, over 800 million people around the world were starving. This starvation is not due to just corporate machinations, but also the flaws in our agriculture. Genetic engineering can create superfoods, cheap to produce and packed full of nutrients. Poor peoples around the world will be able to purchase these GMOs, and
Genetic engineering can have many possible risks. “Opponents of biotechnology and genetic engineering contend that too little is known about their overall impacts and that the risks outweigh the benefits”(“Biotechnology and Genetic..”). Opposers believe the possibilities of genetic engineering could harm people more than help them. Evidence shows that it is safer than the opposers often convey it to be. “Any new technology will have some risks, but the potential benefits of genetic engineering far outweigh the possible dangers”(“Biotechnology and Genetic..”). Genetic engineering offers people with life-threatening ailments a chance to live a full and healthy life. Genetic engineering’s benefits are well worth taking the risks.