Does Technology Affect How JC Penney And Other Retail Stores Do Their Business

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Technology does affect how JC Penney and other retail stores do their business. For example, with the new invention of cellphones, now managers must find ways to prevent their employees from using their devices while they are working. Using technology effectively can increase profits and revenues instead of harming the company. All of the companies must adapt to technology to increase and improve their customer service, speed the transactions, and effectively compete against other online stores. The internet allows customers to buy and search things online. JC Penney must have their company connected with the internet to attract more customers. Social media allows JC Penney to promote their services and products, stay involved with the community,

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