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Effects of workforce diversity on performance
Effects of workforce diversity on performance
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Cultural Diversity in the Work Place
In today’s work environment, it has become more evident and vital than ever to foster cultural diversity. Business organizations that want to stay in business are integrating their global and local business efforts along with cultural diversification. However, the path that leads to cultural diversity is not an easy one. Issues and conflicts may slow down, and even restrain, efforts to integrate cultural diversity in the workforce, but the need to embrace and make cultural diversity work is a sensible and attainable prospect.
Diversity refers to all those differences that can mark human beings such as age, nationality, language; color of skin and the way people behave due to different cultural background. Prejudice is an unreasonable attitude or bias regarding those differences.
Awareness of workforce diversity has been growing since the late 1980's, when the U.S. Bureau of Labor Statistics (BLS) and the Hudson Institute published "Workforce 2000." The report predicted major shortages of labor due to a drop in the nation's birth rate during the 1960's and 70's. Because the drop in birth rate was most profound among native-born Caucasian Americans, the report predicts a major shift in the demographics of the U.S. work force. White females, minorities and immigrants will comprise 85% of those entering the work force in the year 2000. This shift will change not just employment, but also benefits, advancement and other aspects of working in America.
As the workplace and marketplace continue to change, more and more companies are educating their employees on cultural diversity awareness. An understanding of the issues that arise due to the differences between gender, age, religion, lifestyles, beliefs, physical capabilities and cultures is needed to bring out the best in all of us. The creativity, flexibility and commitment gained from our interactions with other cultures and peoples will empower us all. Barbara Stern who is vice president of Boston-based Harvard Pilgrim Health Care (HPHC) argues that what has traditionally been a “soft” issue is now becoming a business necessity in terms of better serving customers, understanding markets, and obtaining full benefit from staff talents (Schmerhorn, pp.77).
The issues and conflicts that affect the effectiveness of cultural dive...
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...m feeling disregarded or left out, time wasted when conflicts and misunderstandings arise, and capital resources allocated on legal fees and settlements. Fortunately, today’s business organizations are increasingly recognizing the importance of a more inclusive and equitable work environment as their bottom line.
When describing the need and path that business organizations require to stay competitive and successful in their local and global markets, cultural diversity will always require attention. Business organizations will not only understand and respond to the needs of its customers, but it will also ensure its survival and productive workforce.
References
Chen, Christine Y., Hickman, Jonathan. (2000, July 07) America's 50 Best Companies For Minorities [Online]. Reuters: fortune.com/ fortune/ diversity/ company4.html
Gardenswartz, Lee Ph. D., Rowe, Anita. Human resource focus, July 1998. V. 75 N7. PS1 (3) Why diversity matters.
Newstrom, J.W., Davis, Keith. (1993). Organizational behavior human behavior at work. NewYork: McGraw-Hill, Inc.
Schermerhorn, JR. jr., Hunt, J. G., Osborn, R.N. (2000). Organizational behavior. NewYork: John Wiley & Sons, Inc.
Cañas, K. A. & Sondak, H. (2011). Opportunities and challenged for workplace diversity: Theory, cases, and exercises. Upper Saddle River: Pearson Prentice Hall.
Mor-Barak, Michàlle E. (2005) Managing Diversity: Toward a Globally Inclusive Workplace. Thousand Oaks, California: Sage Publications.
“I’m singing in the rain”, you might have heard this quirky tune from the musical Singing in the Rain, starring Gene Kelly. Gene had a unique dance style, coming from his background in ballet and tap. From performing with his five siblings to starring in classic Hollywood musicals, Gene Kelly’s start on vaudeville propelled him to stardom.
Culture and Diversity training course should be a part of all organizations and implemented at all levels. Organizations that participate in this type of training offer themselves and their employees many benefits that would be evident daily. Awareness is paramount to attaining set goals and objectives in creating a diverse workplace that thrives with morale and respect for others. However, this type of training should be implemented and enforced from the leadership of these organizations to the junior employee to be effective. Employees are more likely to embrace training that is important to their boss than not. This essay will elaborate on the importance of a Culture and Diversity training course in the workplace, the legal and ethical implications, demographics, standardizations and recommendations of this training course to be globally implemented.
Kelly pulled together a masterpiece that blew everyone off their feet, with just an umbrella the rain and the talent Gene, this was sure to be a performance never forgotten. Kelly moves effortlessly and gracefully across the stage. He articulates clearly and makes every movement look so easy in a way that only Gene Kelly can. “Singin’ in the Rain” is set in a street. He uses props such as an umbrella, gutter, pole and puddles etc. You can hear a numerous of different noises and things in this dance piece. Things like tapping tap shoes against the concreted ground which mimic the sound of the rain. The sound of umbrella spinning and twirling on both the air and ground. You can also hear the sound of rain beating down on the street and puddles splashing. As this involves singing you can hear vocals from Gene Kelly. He brings the performance to life and encourages the viewers into feeling like they are a part of the enactment. Gene Kelly is a triple threat, meaning he can sing, act and dance, this makes the performance good. This act is also good as he uses more than one prop. He uses not just his feet but he uses the umbrella, the gutter, the pole, the puddles and the shops along the
Schein in his book “Organizational Culture and Leadership” explains how different believes and behaviors start to be logical when we understand their cultures by stating “When we learn to see the world through cultural lenses, all kinds of things begin to make sense that initially were mysterious, frustrating, or seemingly stupid” (2010, p. 13). This kind of foresight should be the starting point in order to manage the tremendously growing diversity in the workforce nowadays. Leaders and administrators of both public and private organizations through their influence are responsible to promote and manage diversity in an ethical manner.
Robbins , Stephen P. and Judge, Timothy, A. Organizational Behavior. Upper Saddle River, New Jersey. Prentice Hall. Pearson Custom Publishing. 2008 Print
This document will explore what a company can do to foster diversity in the workplace. The business case highlights the development and implementation of organizational initiatives that could:
The emergence of diversity in organizations can be traced to the 1960s when legislation was enacted to prohibit discrimination against ethnicity, gender, national origin, race, and religion. Even though workplace diversity origins began in the aftermath of World War I, it was not until 1961, when President John F Kennedy established the President’s Committee on Equal Employment Opportunity (EEO), which was to end discrimination in employment by the government and its contractors (Cañas & Sondak, 2011). Workplace diversity continued to be advanced through the years by Presidents Johnson and Nixon administrations.
Kreitner, R., & Kinicki, A., (2004). Organizational Behavior (6th ed.). New York: McGraw- Hill/Irwin. pp. 406- 441.
Culture is about a set of values, beliefs, and norms that affect the behaviors of large groups of people. Whereas, diversity is more than skin color or ethnic heritage. Diversity within a group is about the quality of being different. The differences between values, traits, attitudes, status is what diversity entails. Engleberg and Wynn state that these “characteristics include age, occupation, physical ability, marital status, personality preferences, and much more.” We must remember to avoid stereotyping individuals and learn to accept that diversity in groups is the skillset that individuals bring to the group. The knowledge that individuals bring to the group is the diversity that most businesses are
Schawbel, D (2012, Nov, 8). Why Diversity Matters in the Workplace. retrieved May 6 2014, from American Express Web Site: https://www.americanexpress.com/us/small-business/openforum/articles/why-diversity-matters-in-the-workplace/
In the workplace, it is common to encounter individuals of different cultures, ethnicities, and genders. This diversity can either lead to an introduction of new work methods, or it can lead to conflict between coworkers. In order to avoid conflict, and have all employees work as a cohesive team, managers must educate themselves, and their employees on the topic of cultural diversity. In order for your practices to be considered effective, you must not only respect and recognize an employee’s diversity, you must use their difference to benefit them.
The importance of diversity in the workplace that it can aid in a competitive framework
Hellriegel Don, Slocum John W., & Woodman Richard W. Organizational Behavior. Ohio: South Western College P, 2001