Crisis Management Conflict

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Conflict is a natural part of human interaction and occurs as a result of our individualistic nature (Porter-O-Grady & Malloch, 2015). Relationship-based conflicts are a a sub-type of interest-based conflicts and are common in any environment where two or more persons interact. In relationship-based conflicts, personality differences make communication and interaction challenging which result in frequent misunderstandings (Porter-O’ Grady & Malloch, 2015). Emotional tension creates a breading ground for altercations between parties which can lead to an endless cycle of animosity and hurt feelings (Porter-O’ Grady & Malloch, 2015). When ignored, the situation results in crippiling polarization between parties that ultimately effects the productivity …show more content…

Strategic Crisis Management is a collaborative effort that requires participation from all members of the organization (Porter-O’ Grady & Malloch, 2015). Furthermore, in Strategic Crisis Management, all members are empowered to identify and respond to crises that impact their ability to carryout the organizaitons mission (Porter-O’ Grady & Malloch, 2015). A crisis as described by Taneja, Pryor, Sewell, & Recuero (2014), “is a series of unforeseen events that launch a group, team or an organization into a downward spiral that is quick and will have long term effects if the situation is not rapidly handled effectively and efficiently” (p. 78). The unforseen loss of key executive leader, a major security breach, damange to a critical piece of equipment, or a sudden threat to the organization’s reputation are just some of the crises organizations may encounter and must be prepared to respond to (Taneja et al., …show more content…

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