Core Values Of Mcdonalds

The employees of McDonald’s have a standard uniform. McDonald’s specially focuses on delivering a friendly and prompt service to its customers. McDonald’s do this by fully training their employees. Employees are given stars depending on whether they perform well or not. McDonald’s gives their employees a large role in making decisions. McDonald’s philosophy is quality, cleanliness, value and service. Each McDonald’s restaurant has a manager that is responsible for the daily operation and customer interaction. Employees are taught how to do each task in a particular work station from the kitchen, to taking orders and even down to how to clean the floors in McDonald’s. For example, when cleaning the floors in McDonald’s, employees must have the

McDonald’s Core Values and Standards of Business Conduct emphasise the importance of supporting its people. This is reasonable, considering that McDonald’s is in the service industry. The company’s organisational culture encourages employees to inform management of any issues/suggestions that would enable McDonald’s to help improve their processes and procedures within the organisation. This is a way for McDonald’s to ensure the employees feel supported and noticed. In regards to individual learning, McDonald’s organisational culture stresses the importance of lifelong learning. The reason for this is because McDonald’s believes that individual learning promotes productivity, quality and effectiveness for its overall business. McDonald’s offers training and development opportunities for its employees, for example leadership development programs. By McDonald’s offering such opportunities to its employees, it is ensuring to maintain an organisational culture that motivates employees to keep expanding their knowledge. Also McDonald’s is using individual learning to develop organisational knowledge that will push their business toward better performance overall. McDonald’s culture also supports organisational learning. McDonald’s utilises organisational learning through their policies, programs and meetings which are put in place to encourage employees to give feedback and to share their knowledge. In relation to diversity and inclusion, McDonald’s human resource management policy clearly states that diversity and inclusion are key factors in the company’s organisational culture. Over the years McDonald’s has recognised the importance of diversity and inclusion in enhancing human resource capabilities in order to deal with an increasingly diverse market. McDonald’s encourages all of its employees, franchisees, suppliers and customers to give them