Conflict resolution in the workplace

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Conflict resolution in the workplace
Introduction
Conflict is a fact in any relationship including the work area. Still, it is important to emphasize that some conflicts should not be seen as good or bad, they are just differences. Many times when there are disagreements between players these issues are left on the table without giving much emphasis. Unfortunately some of these conflicts have reached a level that ends in a physical altercation. When things get out of proportion, the sports psychologist is called in to intervene as a third party to mediate the situation. This process can take weeks. This paper attempts to raise awareness to owners of The Sluggers baseball team, their coordinators, managers and coaches, and provide them tools to address conflicts that may arise in their affiliated teams.
Results
Conflicts emerge because of disagreements or differences in perception between individuals, (Beheshtifar & Zare, 2013). A disagreement often escalates to conflict when parties believe that their goals are being interfered because of dissimilar purposes. Even with similar goals, players can have differences of opinion on the acquisition of these. These contrasts can spark conflicts between peers and /or their managers. As a manager and coaches of a team is important to understand that sooner or later you will face conflicts in your teams. For this is imperative to understand the types of conflicts, implications of ineffective solving, and how to address them effectively. To achieve effectiveness is crucial to have a good attitude, behavior and competence when confronting these concerns, (Fisher & Santana-Gonzalez, (2013).
It would be good to start by saying that not all conflicts have different magnitudes. Conflicts in th...

... middle of paper ...

...ABC Manager-How to Manage People More Effectively in Today’s Challenging and Demanding Work Environments. Engineering Management Research, 2, 67-78. Retrieve May 20, 2014 from http://search.proquest.com/business/docview/1439980995/fulltextPDF/1B76AF98F8D1432APQ/12?accountid=35796
Jehn, K.A., Rupert, J., & Nauta, A. (2006). The effects of conflict asymmetry on mediation outcomes: Satisfaction, work motivation and absenteeism. International Journal of Conflict Management, 17, 96-109. Retrieve May 20, 2014 from http://search.proquest.com/business/docview/199044799/fulltextPDF/8CD3FBEFAE6F4434PQ/1?accountid=35796
Montgomery, M. (1995). Five questions to resolve any conflict: An interactive article. Journal of Management Consulting, 8, 37-45. Retrieve May 20, 2014 from http://search.proquest.com/business/docview/215897265/fulltextPDF/AE402A08E004112PQ/7?accountid=35796

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