Conflict resolution in the workplace

830 Words2 Pages
bulb-icon

Recommended: Analysis of conflict management

Conflict resolution in the workplace
Introduction
Conflict is a fact in any relationship including the work area. Still, it is important to emphasize that some conflicts should not be seen as good or bad, they are just differences. Many times when there are disagreements between players these issues are left on the table without giving much emphasis. Unfortunately some of these conflicts have reached a level that ends in a physical altercation. When things get out of proportion, the sports psychologist is called in to intervene as a third party to mediate the situation. This process can take weeks. This paper attempts to raise awareness to owners of The Sluggers baseball team, their coordinators, managers and coaches, and provide them tools to address conflicts that may arise in their affiliated teams.
Results
Conflicts emerge because of disagreements or differences in perception between individuals, (Beheshtifar & Zare, 2013). A disagreement often escalates to conflict when parties believe that their goals are being interfered because of dissimilar purposes. Even with similar goals, players can have differences of opinion on the acquisition of these. These contrasts can spark conflicts between peers and /or their managers. As a manager and coaches of a team is important to understand that sooner or later you will face conflicts in your teams. For this is imperative to understand the types of conflicts, implications of ineffective solving, and how to address them effectively. To achieve effectiveness is crucial to have a good attitude, behavior and competence when confronting these concerns, (Fisher & Santana-Gonzalez, (2013).
It would be good to start by saying that not all conflicts have different magnitudes. Conflicts in th...

... middle of paper ...

...ABC Manager-How to Manage People More Effectively in Today’s Challenging and Demanding Work Environments. Engineering Management Research, 2, 67-78. Retrieve May 20, 2014 from http://search.proquest.com/business/docview/1439980995/fulltextPDF/1B76AF98F8D1432APQ/12?accountid=35796
Jehn, K.A., Rupert, J., & Nauta, A. (2006). The effects of conflict asymmetry on mediation outcomes: Satisfaction, work motivation and absenteeism. International Journal of Conflict Management, 17, 96-109. Retrieve May 20, 2014 from http://search.proquest.com/business/docview/199044799/fulltextPDF/8CD3FBEFAE6F4434PQ/1?accountid=35796
Montgomery, M. (1995). Five questions to resolve any conflict: An interactive article. Journal of Management Consulting, 8, 37-45. Retrieve May 20, 2014 from http://search.proquest.com/business/docview/215897265/fulltextPDF/AE402A08E004112PQ/7?accountid=35796

Show More
Related

  • Workplace Conflict Case Study

    1121 Words  | 3 Pages

    Stating the problem and asking for suggestions about how the problem can be solved. When there is a problem, we should follow the proper protocol to get the problem resolved. The breakdown in communication between the police officers and city management caused an unnecessary conflict because city management acted out of fear and the mayor possibly losing an election due to the overtime pay the police officers were receiving, which was mandatory because of the promise made by the mayor to lower crime by increasing police patrols in high-crime

    Read More

  • Overview of the Management of Workplace Conflict

    3079 Words  | 7 Pages

    Huan, L. & Yazdanifard, R. (2012). The Differences of Conflict Management Styles and Conflict Resolution in Workplaces. Business & Entrepreneurship Journal. 1(1), 141-155.

    Read More

  • Impact of Power Imbalance in Conflicts

    1126 Words  | 3 Pages

    (Tost, Gino & Larrick 2013) argues that “when a formal leader experiences a heightened subjective sense of power, he or she tends to dominate group discussions and interactions, which leads other team members to perceive that their views and perspectives are not valued”. This perceived imbalance definitely hampers any attempt at managing workplace conflict. When employees feel that they have no authority or empowerment they tend to be disengaged, and disengaged employees effect productivity. Low productivity can be considered a form of dissatisfaction and thus labelled a conflict that must be addressed by both employee and manager.

    Read More

  • Resolving Conflict In A Team Essay

    304 Words  | 1 Pages

    Along with the preparation for conflict resolutions, understanding the situation in the team during the conflict is important. Clarifying positions along with listing the facts and all the necessary analyzation of the particular situation helps in resolving the conflict in a team. Applying this process can effectively address and resolve the conflict in a

    Read More

  • Team Conflict

    1260 Words  | 3 Pages

    According to the Theorists as groups turn into teams, most conflict happens in the “storming” stage of team development (De Janasz, Dowd & Schneider, 2001). First, one must understand what conflict is. Capozzoli (1999) cites Boulding’s 1962 definition of conflict as “a situation of competition in which the parties are aware of the incompatibility of potential future positions and in which each party wishes to occupy a position which is incompatible with the wishes of the other.” Conflict can be either constructive or destructive to the team and can be created in several ways. Conflict must be analyzed and understood for the team to resolve it.

    Read More

  • Team Dynamics - Conflict Resolution Strategies

    1188 Words  | 3 Pages

    Team Dynamics - Conflict Resolution Strategies People work in groups or teams every day, whether in their career, education, political organization, church, or any other social setting. Conflict while working in teams or groups is inevitable. When taking people of different backgrounds, personalities, moral and ethical beliefs, and putting them together in a group, conflict will arise. The key to achieving your team goals is to construct and conquer your goals while keeping the greater good of the team in mind. Conflict, as it arises, should be combated and abated through swift and thorough resolution techniques.

    Read More

  • Conflict Resolution

    1279 Words  | 3 Pages

    Before understanding how to deal with conflict, one must understand what conflict is. Conflict can be defined as, “any situation in which incompatible goals, cognitions, or emotions within or between individuals or groups lead to opposition or antagonistic interaction” (Learning Team Toolkit, 2004, pp 242-243). Does the idea of conflict always have to carry a negative connotation? The growth and development of society would be a great deal slower if people never challenged each other’s ideas. The Learning Team Toolkit discusses three different views of conflict: traditiona...

    Read More

  • Interpersonal Conflict Resolution Paper

    922 Words  | 2 Pages

    Managers use within 24 to 60 percent of their time at work engaging with conflict in the workplace (Fiore). Often, employees are either in conflict with another person, avoiding the conflict of other staff and managers, or recovering from a dispute in the workplace. Disagreements and differences of opinion can escalate into interpersonal conflict when varying ideas exist regarding personal and organizational success. The high drive for work-related achievement in some employees can clash with staff who do not emphasize work-related success in their lives. I recently endured an interpersonal conflict with a fellow coworker who desires to be the person that everyone goes to for a lot of tasks, but she regularly falls short of correctly finishing or setting the proper level of importance on these assignments.

    Read More

  • Performance Self Evaluation

    1757 Words  | 4 Pages

    Thomas, K. W. (1992). Conflict and conflict management: Reflections and update. . Journal Of Organizational Behavior, 13(3), 265-274.

    Read More

  • Impact of Team Conflicts on Team Performance

    3066 Words  | 7 Pages

    Conflict is a basic aspect of teamwork (Levi, 2001), since the number of decisions that a team needs to make often evokes feelings of discomfort and stress. Conflict very often arises from a clash of different working style, ideas, interests, needs, and wants. Team conflicts can be due to high stress level. It has been experienced that in teamwork there can be conflicts and conflicts creates dissatisfaction among the employees. It is important that conflicts be addressed in such a way that it has adverse effect and it is very important to address the conflicts on the spot otherwise it would be difficult to handle the conflicts. (Jehn, 1995).When team member s disagree about the task themselves that how these tasks should be performed then task related conflicts occurs. It is also called task led-conflicts, it occurs when persons disagree over the understanding of tasks and their goals it is a disagreement between two team members in a group over the decisions. They have differences of opinions about a certain issue. (Stewart, Sims & Manz, 1999). Disagreement can be caused by differences in viewpoint and values, differences of opinion about tasks and differences in expectation about the impact of decisions (Levi, 2001).

    Read More

  • Management of the Employer-Employee Relationship

    1530 Words  | 4 Pages

    Unnecessary conflict may be prevented through employee involvement and treating employees in a fair manner. Ethical employment practices, involving employees in decisions, and treating employees as valued organizational members all work towards a positive employer-employee relationship. Unfortunately, however, it sometimes becomes necessary for an outside party to help employers and employees resolve differences through processes such as mediation or arbitration. Taken together, positive engagement strategies and constructive resolution of differences help to develop relationships which support organizational performance and success.

    Read More

  • resolving coworkers conflicts

    427 Words  | 1 Pages

    After reviewing both of your letters, I can definitely see that you guys do not get along. You both gave me your opinions of each other and I can see that you both have different views of each other. Hopefully, as your Editor in Chief, I can resolve your differences. Even though the two of you may not be on the same page, you really need to try and give each other respect. Although you guys aren’t friends, you are coworkers and you both see each other eight hours a day, five days a week. Once you show some respect, the lines of communication will open and disagreements will be reduced.

    Read More

  • Reflection On Conflict In The Workplace

    703 Words  | 2 Pages

    Conflict can occur anywhere and at any place, and recently there has been an ongoing conflict that has been manifesting at work, between a supervisor and an employee, and I am stuck in the middle of their conflict. For the past few months, a coworker has been moved from seat to seat, all over the call center. At first, the conflict was very difficult to see, however, between the supervisor and the employee, atmosphere of tension was felt when interaction was made. The employee, Ana Maria, began showing acts of defiance against her supervisor’s instructions, and additionally began spreading her discontent with fellow employees. As a result from her discontent being spread with to the other employees, work productivity began to fall, which caused

    Read More

  • Conflict In The Workplace Case Study

    1310 Words  | 3 Pages

    Conflict exists in every organization as a result of incompatible needs, goals, and objectives of two people while aligning to the overall business requirements. Though disagreement is linked with negative impact, the approach has healthy considerations (Leung, 2008). For instance, some conflicts create an avenue for the exchange of ideas and creativity to meet the set organizational purposes. However, damaging disagreement in organizations results in employee dissatisfaction, turnover, and poor services and reduced productivity. The paper establishes different types of interpersonal conflict and key resolution strategies used to address the problem. Human resource managers need to have the capacity to identify different levels of conflicts and the best methods to negate them.

    Read More

  • Reaching an Agreement

    571 Words  | 2 Pages

    In the workplace, disagreement or arguments may arise due to several reasons. This can further result into a state of antagonism or opposition, resentment, avoidance, verbal assaults, and inability to work together. Such may arise due to personality clashes, differences in style, differences in leadership, interdependence conflicts and differences in the background or gender. With reference to the conflict between Norm and Norma, disagreement arose due to differences in styles. This is because Norma was after quick result from the initiated project while Norm believed he could work from home and still meet the expected standard. However, Norma expected full commitment from all the staff under her. For good working relations, conflicts should always be resolved and hence improve good working relationship among the employees both the juniors and seniors. Professionally, conflicts can be solved via two models; circle of conflict and triangle of satisfaction (Susan Holton, 1998).

    Read More

More about Conflict resolution in the workplace

Open Document