resolving coworkers conflicts

Dear Sakiko and Edmundo,

After reviewing both of your letters, I can definitely see that you guys do not get along. You both gave me your opinions of each other and I can see that you both have different views of each other. Hopefully, as your Editor in Chief, I can resolve your differences. Even though the two of you may not be on the same page, you really need to try and give each other respect. Although you guys aren’t friends, you are coworkers and you both see each other eight hours a day, five days a week. Once you show some respect, the lines of communication will open and disagreements will be reduced.

Don't run away and hide from the problems. Confront it head on. You will never solve anything if you don't speak. Now is not the time to be selfish; don't just think of yourself. As your Editor in Chief, I think we should pick a quiet, neutral location such as the company boardroom to sit down and discuss these problems.

I will personally make sure that the both of you have an understanding of what the other is feeling at the end of the meeting. First, we will try to find out what exactly makes you both upset, angry or hurt. I think there may be more to the story than meets the eye. I want to get all of the issues out on the table, that way we can try and solve it.

When one of you tells your side of the story, I want the other to listen carefully to what your partner is saying and don't jump to conclusions or try to argue his or her point. I want both of you to speak your mind before you dispute it (in a calm manner). Try to step back for a moment. Put yourself in each other’s shoes. How would you feel if you were in his/her position? When you do this, his/her perspective may not seem so farfetched.

Finally, come to a truce.