Conflict Resolution: The Five Conflict Handling Modes

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1) The five conflict handling modes are avoiding, competing, accommodating, compromising, and collaborating. The avoiding handling mode is categorized by low assertiveness and cooperation. The conflict is not being resolve or directly addressed. Over avoiding can contribute to resistance and resentment over time. Failure to use avoiding as a handling mode can be a problem when it can be useful as a tool to cool of a conflict before further addressing it in another manner. The competing handling mode is categorized by high assertiveness and low cooperation. A competitive individual seeks to reach their preferred outcome that will satisfy their needs and wants at the expense of other individuals. Over competing can lead to ignoring others …show more content…

An individual who accommodates will put aside their own goals in favor of the needs of others. Over accommodating can lead to ones own needs and wants to not be taken into consideration. Under use of accommodating can lead to the other individuals needs and wants not being considered. The compromising handling mode is categorized by equal levels of assertiveness and cooperation. Under this handling mode both parties have similar goals and work together to meet each other halfway. Overuse can lead to long-term drawbacks since it might offer a short-term solution. Underuse can lead to ignoring the wants and needs of an individual party or both. The collaborating handling mode is categorized by high assertiveness and cooperation. This mode involves both sides to work together towards a solution that meets the goals and objectives of all persons involved. This can be the ideal handling more in addressing a conflict. However, it is the most time consuming. …show more content…

Transformative mediators want to allow and support the parties in mediation to control the direction of their own process. In transformative mediation, the parties structure both the process and the outcome of mediation.

3)
Stage 1: Mediator's opening statement. After the disputants are seated, the mediator introduces himself to everyone, explains the goals and rules of the mediation, and encourages the parties to collaborate toward a resolution.

Stage 2: Disputants' Opening Statements. Each party in their own words explains what the dispute is about and how they have been affected by it, and how they want to resolve it. While one person is speaking, the other party cannot interrupt.

Stage 3: Joint Discussion. The mediator brings the parties together to start talking directly about what was said in the opening statements. The issues that need to be addressed are also determined at this

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