Conflict, Management, And Conflict Management In Healthcare

Others have always viewed conflict as being harsh and negative but nowadays, conflict is considered as a cooperative effort, nurses and other medical care providers can reform trust and assurance to increase professional alliances and partnerships. As a result of grasping the understanding of the actions of negotiation in sections for instance, management (leadership), authority (power), and conflict management, medical care providers will enhance the attributes of their medical practices, relationships, and their working atmosphere. Health care organizations such as hospitals are considered as complicated structures when it comes to superseding tasks or responsibilities to enhance the medical care of their patients and society. Individual,

“The avoidable costs, resulting from conflict between people who should . . . and could . . . work together cooperatively drive up the cost of care (Zarda, n.d.). For instance, the withholding of decent staffs, especially nurses and additional direct patient care professionals. The nationwide average of intended letter of resignations that ends significantly from unresolved conflicts is about 65%. The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), provided beneficial and effective recommendations such as, arrange for employees to have skills-based training, preparation, and schooling for every manager, executives, and leaders in relationship- building and collaborative training, consisting of services and skills for providing responses on wrongful behavior, and conflict resolution. JCAHO also suggests that certified healthcare organizations must apply the practice of mediation with their place of work. Also, it offers a certification course for attendees will be trained to employ the main capabilities for resolving, overseeing, and stopping workplace conflicts even before it worsens to a stage that will more than likely cause an employee to turn in their resignation, retaliation, legal action, or other tremendous or dangerous actions (Zarda,