Cold Stone Creamery
1. How is the term “team” defined in this video? Can you offer a definition that is more specific?
Cold Stone Creamery is American-based a fast growing ice cream speciality chain. This video highlights teamwork and shows team members behind the counter at Cold Stone Creamery. Also provides inside scope through the insights Kevin Myers, vice president of marketing. Viewers see how teamwork permeates every facet of Cold Stone’s corporate culture. In this video teamwork was defined as group of workers who share mission, vision and collective responsibilities. There are several ways to define teamwork. Teams and teamwork have become a central part our work life. A team is a group of people with a full set of complementary
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What six different kinds of teams were mentioned in the Video? Can you provide examples of these teams based on companies with which you are familiar?
The six different kinds of teams at Cold Stone Creamer are Formal, Vertical, Horizontal, Special, Self-Directed and Global teams. These kinds of teams can be seen at Tim Hortons, Starbuck, McDonald, etc.
3. What characteristics make for effective teams? In your experience with teams, do you agree or disagree?
Team effectiveness criteria at Cold Stone Creamery are size, diversity and roles. A team of less than seven should be more effective. This due to the fact that members can come to an agreement quicker, share opinions and ask more questions. For instance, a large team could have more disagreements, less participation and put more demands on the team leader.
In my opinion I agree that smaller teams are more accountable, productive and engaged. The more members in a team could mean more miss-communications, dis-organization, more chaos and more pretty much everything, which slows things down. For example, managers can spend more time with each person in a smaller team as necessary and everyone is aware of the circumstances, the success, the failures and the expectations. The smaller teams have a greater chance to be more
Clearly a team is different from an ordinary work group. Workgroups are mainly for members to share information and make decisions so every individual can achieve their
From personal experience the word team is best described as a group of colleagues focused together to solve a challenge and effectively reaching an outcome that goes beyond the team’s original expectations as well as those of the client/customer and...
... that areas of expertise can be exploited, different people are good at different things. Groups can discuss material, and that discussion can improve the quality of the decision. Groups are less likely to suffer from judgmental biases that individuals have when they make decisions. People are more likely to follow through on decisions made by groups that they are connected to. Also, more monumental decisions can be made in groups, because one member will not be singled out for blame, making the entire group responsible.
Teams are groups of people who work together to achieve a common goal (Learning Team Handbook, p 310). Workplace teams are increasing as businesses find the yield of team productivity and creativity exceeds individual productivity/creativity. To promulgate productive teams, businesses have had to identify common threads for successful teams. Businesses have identified the dynamics and needs of successful teams.
When we think of the word team, individually many different ideas may come to mind about what a team really is. Some may think of an NFL team (Tennessee Titans), an NBA team (Sacramento Kings), or a NASA astronaut team with such pioneers as Edwin Aldrin, Jr. and Neil Armstrong as members. You might even think of the U.S. Navy, Air Force, Army, Coast Guard, or Marines as teams. In fact they all are, and they have a great deal in common as teams. However, for the purposes of this paper I will examine the characteristics of work teams, as they apply to organizations and I will supply answers to the following questions: What is a team? Where did the team concept come from? What are the types of teams? What are the advantages and disadvantages of having teams in organizations? What does it take to make a team effective?
Good team cohesion will increase chances of successfully completing the goal with high performance. The team will trust each other and support. This would make work faster and more effective.
Teams are diverse and take many forms. Team basic characteristics are ; they have common goals with mutual desired particular outcomes. Collective team performance (interact and work together) result into effective team output. (Hackman, 1987 ). Various theories have been proposed for effective teamwork and communication to know the effective team process and performance.
Teams are a major source of companies in these coming years. Teams are Heroes (Collins, 2009-08-27). Everyone wants to be a hero, therefore we need to build, follow, and be effective team members and effective team leaders.
It is important that members of a group be knowledgeable and skillful in their positions, the degree to which those members can work harmoniously and cooperatively together is equally important and will form into a high performance team. Effective team management plays a high role in building high performance teams. It should always be a question as to what management can do to actively promote successful work teams.
The teamwork is usually defined as the process of working together in a group to achieve a common goal. These days working in groups is inevitable. Whether it is a school assignment or working in a clinical settings, we have to work in groups to accomplish a task. We cannot expect to work in isolation all the times. (Stonehouse, 2011)
Teamwork: Demonstrates the ability to establish and maintain effective relationships both internally and externally. Willing to cooperate and be flexible when working with co-workers and management to complete a job, while always treating them with dignity and respect. Recognizes and respects differing opinions, approached differences with others in a respectful way; Acts with the team’s best interests in mind.
Working in teams provides an opportunity for individuals to come together and establish a rapport towards others within a group. Teamwork is classified as people with different strengths and skills who work together to achieve a common goal. When a team works well, specific objectives are fulfilled and satisfied. Teamwork plays a crucial role in implementing and fulfilling a common goal in a team project. Each member plays a role and takes on different responsibilities combined together. In different stages of teamwork, conflicts and arguments may occur for as members have different standpoints which need to be harmonized within the team. The key to having an effective teamwork is to explore each member's unique abilities to motivate them.
There are four different types of teams. These teams are problem-solving teams, self-managed work teams, cross-functional teams, and virtual teams. Problem-solving teams work together to help find methods to improve the work environment or have suggestions to increase employee’s morale. Self-managed work teams organize the responsibilities of the employee’s such as assigning tasks to individuals, scheduling conflicts, and evaluate employee performances. Cross-functional teams are individuals whom all have experience in the same work field. The individuals come together as a team to incorporate their thoughts, designs, and new ideas to accomplish what the company needs to improve or create. Virtual teams are individuals that work together, but only by technology such as the internet, emails, or web cam.
A team is defined as a small number of people with complementary skills, who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable (Katzenbach et at., 2003). Spatz (2000) and Katzenbach et al. (2003) added elements such as complementary skills, commitment, common purpose and goals, common approach or strategy and mutual accountability are the important elements for a real team. Hackman (1990) had the comparable definition where team, which form by two or more individuals with different set of skill to work adaptively to achieve a common purpose and goal.
Many businesses place an emphasis on the importance of teamwork. A good team consists of people with different skills, abilities and characters. A successful team is able to blend these differences together to enable the organisation to achieve its desired objectives.