Coca-Cola Case Study

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The great taste challenge was a marketing scheme developed by Pepsi Cola to convince consumers to switch from Coca-Cola to Pepsi Cola (Schindler, 1992). The blind taste test was sparking consumers to switch from Coca-Cola to Pepsi Cola in the mid-1970 (Schindler, 1992). By late 1970, Pepsi Cola had succeeded Coca-Cola in product sales in grocery stores (Schindler, 1992). The loss of market shares ignited Coca-Cola to reformulate a new smoother, sweeter cola taste to compete with Pepsi Cola (Schindler, 1992). By mid-1980, Coca-Cola was back to number one again thanks to the success of their diet cola product (Schindler, 1992). However, Coca-Cola decided to launch a newly formulated cola product to replace the old cola regardless (Schindler, …show more content…

However, Coca-Cola was going after the larger markets for a quick turn around with the market shares (Schindler, 1992). Unfortunately, Coca-Cola spent four million in research and marketing for a product that lasted a short time on the grocery store shelves (Schindler, 1992). Had Coca-Cola surveyed consumers before investing in all the research for a new product (Schindler, 1992)? Coca-Cola may have found out that consumers did not want a new cola to replace the original (Schindler, 1992). Coca-Cola could have spent less time and money if Coca-Cola just asked consumers their thoughts about the current product line and services (Schindler, 1992). With this information, Coca-Cola could have done an internal analysis which would have given them a competitive advantage over Pepsi-Cola (Ferrell & Hartline, 2014). A competitive advantage would have given Coca-Cola a way of focusing on their ability to create and capture values (Kaleka & Morgan, 2017). Consumers should have been Coca-Cola’s targeting market all along with the current product line (Ferrell & Hartline, …show more content…

(2015). A Network-Based Data Envelope Analysis Model in a Dynamic Balanced Score Card. Mathematical Problems In Engineering, 20151-13. doi:10.1155/2015/914108 Ferrell, O. C., & Hartline, M. D. (2014). Marketing strategy: Text and cases (6th ed.). Mason, OH: South-Western/Cengage Learning. Kaleka, A., & Morgan, N. A. (2017). Which Competitive Advantage(s)? Competitive Advantage-Market Performance Relationships in International Markets. Journal Of International Marketing, 25(4), 25-49. Mukherjee, T. K., & Pandit, S. (2009). Role Of Business Balanced Score Card (BBSC) In Performance Management. Globsyn Management Journal, 3(1), 50-55. Schindler, R. M. (1992). The real lesson of New Coke: The value of focus groups for.. Marketing Research, 4(4),

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