Company Overview Communication is the basis by which a company can become successful and achieve a competitive advantage. Information must be able to flow between departments especially if such departments are located globally. The need for communication is what generated the idea that became the company known as Cisco. Husband and wife Len Bosack and Sandy Lerner, both working for Stanford University, wanted to email each other from their respective offices located in different buildings but were unable to due to technological shortcomings (The Network, 2016). The need for communication brought Bosak and Lerner to create the first multi-protocol router, which was the start of Cisco. The name Cisco was derived from the city San Francisco …show more content…
James Press, 2000). Furthermore, Cisco ventured into acquisitions strategically purchasing companies that would increase their technological advantage. Cisco’s main purpose is to “shape the future of the internet by creating unprecedented value and opportunity for our customers, employees, investors, and ecosystem partners” (The Network, 2016). In 2004, Cisco was part of Fortune’s magazine “100 Best Companies to Work For”. At number fifty-five (55) it provides employees with competitive compensation, LEED certified health centers, and convenient onsite child care centers.
Recruitment
Becoming an industry leader requires an organization to recruit talented and skilled employees among other. Firm’s employ a high amount of time and funding to ensure that the right person is hired. Each employee must have the attributes necessary to enhance the company’s culture, vision and objectives. In its early years Cisco was aggressively hiring talents which would allow them to meet current and future demand.
As Chambers said in 1997: Cisco has an overall goal of getting the top 10 to 15 percent of people in our industry. Our philosophy is very simple—if you get the best people in the industry to fit into your culture and you motivate them properly, then you’re going to be an industry leader. (Chatman, O’Reilly, & Chang,
The optimal scenario of the AHA would be to have a differentiated workforce that would consist of identifying "A" players and "A" positions throughout the organization where wealth or value is created to contribute to the bottom line of generating the billion-dollar goal by 2010 and placing those players in all positions throughout the organization. However, the reality is that the best action for the AHA due to budgetary and time constraints is to make strategic investments in the workforce that will have high impact and drive desired results by putting the right people in the right places and not the right people everywhere. The AHA did this by creating a new talent framework driven by eight operational goals to help build the foundation for how they will identify their "A" players and positions for strategic investment. The objecti...
Cisco Designs, manufactures, and sells Internet Protocol (IP) - based networking and other products related to the communications and information technology (IT) industry and provide services associated with these products and their use. The company provides products for transporting data, voice within buildings, across campuses and globally. The products are utilized at enterprise businesses, public institutions, telecommunications companies and other service providers, commercial businesses, and personal residences. Cisco conducts its business globally and manages its business geographically. Its business is divided into the following three geographic segments: The Americans; Europe, M...
...s. Any business, regardless of industry, would love to have a workforce that is dedicated to its profession and strives to continually improve.
The most important quality that the company looks for, is the right attitude in candidates to fit their culture unlike expertise or skills
Comcast Corporation is a company that specializes in cable networking and high speed internet access for residential and commercial customers. “Comcast Creates More Than 5,500 New Jobs as Part of Multi-Year Customer Experience Transformation” (Comcast.com, 2015). I spent a total of three years working for them in a call center atmosphere before relocating my family. This job was one of my most memorable and enjoyable mainly because they followed the management practices which allowed everyone to function efficiently. Nominally “The primary function for most call centers, also known as ‘inbound’ call centers, is to receive telephone calls initiated by customers. Inbound call centers typically spend 60–80% of their budget on staff members who handle phone calls” (der Horst, et al., 2012, 435). My days were spent with between eight to twelve hours a day attached to a desk and phone system monitoring all aspects of job performance. Comcast “today announced a new, multi-year plan to reinvent the customer experience and to create a culture focused on exceeding customers’ expectations, at all levels of the company. The plan centers on looking at every decision through a customer lens and making measureable changes and improvements across the company” ...
...er when it comes to quality. Besides, the company is very competitive in the market, and this kind of competitiveness has been passed to its employees. The employees compete among themselves, which brings the best out of them.
During 2003-2007, cisco registered a top durable top line growth period. They take a strong ability to manufacture and design new products with how the new world processes information. They have strong strategic industry partners and they have a good customer relationship. Cisco is a company that focuses on their core competencies. When they monitor and manage more than 10,000 devices, it becomes time consuming. Even with these problems cisco systems does have many strength...
To be able to get the neccisary talent for the growing buisness in a more competative market place it must be able to attract the best talent. Once the talent is present it must be carefully developed with insentives to reamin and excell in the buisness for long periods of time, to avoid turn over and neccisity to constantly seek out new talent.
A focus of one of the new companies will be to provide the best communications and information services worldwide. The services company, operating under the familiar "AT&T" brand name, would consist of AT&T's current Communications Services Group, the AT&T Universal card Services Corporation, the newly established AT&T Solutions consulting and systems-integration organization, and AT&T Wireless Services. The services company plans to create an AT&T Laboratories unit around the core of the Bell Laboratories. "AT&T's products and systems businesses, along with the world-renowned Bell Laboratories, would constitute a communications systems and technology company that would immediately be the global leader in its industry," said Robert E. Allen. The communications equipment company would include AT&T's Network Systems Group, Global Business Communications Systems, Consumer Products, AT&T Paradyne and Microelectronics. The new company named Lucent Technologies, would be a powerful competitor in the fast-growing communications systems market. Henry B. Schacht was designated Lucent Technologies Chief Executive Officer. The company's computer unit AT&T Global Information Solutions (GIS), would be established as an independent company by spinning it off to AT&T Shareowners. "Our services and systems businesses are at the intersection of tremendous change and opportunity," said Allen. "This restructuring ensures that each can follow the path of greatest opportunity without worrying about bumping into each other along the way." Lars Nyberg was announced Chief Executive Officer for NCR, formerly known as GIS, the new computer company.
-Selling concept: HP focus on creating sales transactions such as regular promotions to attract customers.
A company’s success is dependent on the leadership abilities of its internal customers, which in turn enables a company to surpass its competition and gain a sustainable competitive advantage. Through the actions of an effective leader, the company is able to obtain higher profit margins, increase its ROI and become a force to be reckoned with in its industry, as showcased by Chairman of Xerox Ursula Burns. In other words, it is critical for an organization to align prospective candidates to the right job positions, in order to assist the company in meeting its short-term as well as long-term goals. Moreover, with the advancement in technology, people have become disconnected, which has negatively impacted their interpersonal skills. This is why it is imperative for an individual to possess characteristics that coincide with cultivating relationships when put in leadership positions. Essentially, when a
Network Solutions, Inc. is a worldwide leader in hardware, software, and services essential to computer networking (Aguinis, 2013, p.31). In the past, this company has used over 50 different systems to measure performance management. Even with the large amounts of different systems to measure performance, only a fraction of employees were receiving performance reviews, and less than 5% of employees received the lowest category of ratings. Also, the organization had no recognition program for employees with a higher category of ratings. In addition to the lack of employees not receiving reviews, it was noticed in the organization that performance problems were not being addressed or resolved.
Apple develops each and every one of their employees effectively emerging them in a culture that enables rapid innovation. Ever sense Apples startup they have been progressively adjusting its organizational culture to properly match the dynamics of their business. This organizational culture involves a policy for choosing only top tear superiority. Employees are selected, for not only their knowledge or skills, but for their creativity. Every employee at apple is trained in innovation and encouraged to provide ideas to the product development department. This is one of the main reasons Apple is one of the best innovative companies on the planet. The innovation is
• To be at most prominent place in the Big MNC’s like Google, Facebook, yahoo, IBM, etc.
A recent report by the renowned Hay group says ‘A talented and aligned workforce is crucial for bringing strategy to life and ensuring an organization delivers on its objectives ‘. This report also says that direct people costs make up an average of 40 per cent of organizational costs. So what is it that drives the organizations today? A talented workforce is the answer. How can a talented workforce be obtained? Pat comes the reply from any industry expert “Through proper strategic workforce planning.” Strategic workforce planning is the need of the hour with the entry of dynamic workforce diversity and booming technology owing to globalization.