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Chipotle's competitive edge
Chipotle's competitive edge
The role of business strategy
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Chipotle
To formulate a strategy, one must understand what a corporate strategy is. According to Hitt, Ireland, & Hoskisson (2013, p.164) “a corporate strategy is a specific action a firm takes to gain a competitive advantage. Corporate level strategies help companies to select new strategy positions”.
Fast Casual Food
Moreover, Hitt, Ireland, & Hoskisson states that Chipotle primarily competes in the fast-casual industry (2013). The fast casual is not as established as other industries, but it is commonly defined as having higher prices, and better décor when compared to places like McDonalds (Hitt, Ireland, & Hoskisson 2013).
Therefore, Chipotle is emerging from a new business model or strategy. Chipotle current strategy is in the fast-casual
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food industry, which focuses more on quality than the typical fast food restaurant. However, going forward it would be wise for Chipotle to form strategic alternatives to help differentiate themselves from their competitors. Strategic Alternatives Forming strategic alternatives is one of the most difficult and important things a firm can do (Hitt, Ireland, & Hoskisson 2013). Additionally, it is common four different for the corporate level. The three strategies that this paper will explore are: continue as the same business model of fast casual, transition to a completely fast food restaurant, and transition to a slow casual restaurant. Staying as Fast Casual From 2008 to 2010 Chipotle total revenue increased from 1.331 billion to 1.835 billion, moreover, their net income increases from 78 million to 178 million. Moreover, in 2010 Chipotle current ratio was 3.30 up from 2.92 in 2008.anaylyzing this data Chipotle is making money and doing well in the fast-casual market but let us compare them to other firms in the fast-casual industry. “Chipotles three closets competitors in 2010 were Panera Bread, Qdoba, and Pei Wei (Hitt, Ireland, & Hoskisson 2013, p.75)”. To truly understand the success of a company one must compare them to other companies in the same industry. In 2010 Panera Bread total revenue was 1.542 billion, Qdoba was 168 million and Pei Wei was 310 million. This author believes Qdoba and Pei Wei and not large enough to be compared to Chipotle going forward. However, Panera Bread is, in 2010 they had almost four hundred restaurants, spent more on marketing and still made less. Additionally, in 2010 Panera Bread had a store sales growth of 7.5% and Chipotle had a growth of 9.4% (Hitt, Ireland, & Hoskisson 2013). Examining this data, it becomes clear that in 2010 Chipotle is the clear market leader for fast casual dining. Transitioning to Fast Food To examine the fast food industry, it would be best to look at the market leader and therefore the best-case scenario.
According to Macrotrends (n.d.) in 2010 McDonalds had a total of 4.37 billion dollar in assets, 2.93 billion in liabilities and a current ratio of 1.49. Additionally, they had net income 4.95 billion dollars Macrotrends (n.d.).
The net income of McDonalds when compared to chipotle is massive, however, the current ratio of Chipotle is much better. If Chipotle decided to transition to fast food what are the chances of Chipotle overtaking McDonalds as the market leader and how long and how much money will that take? It is hard to speculate such things, but we know that Chipotle has found a market for their product and they are turning a healthy profit, therefore, it does not seem wish to change their business model to fast
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food. Slow Casual Restaurant The largest slow casual restaurant in the U.S.
is not a single entity, but in a corporation which several brands. According to Macrotrends “Darden Restaurants, Inc. is a restaurant company featuring a portfolio of differentiated brands that include Olive Garden, LongHorn Steakhouse, Cheddar's Scratch Kitchen, Yard House, and The Capital Grille” (n.d., para.1).
In 2010 Darden Restaurants had a net income of 440 million dollars over double that of Chipotle, but that is the revenue from over six different brands (Macrotrends, n.d.). Moreover, Darden Restaurants had a current ratio of .45 in 2010. Simply, what benefit does the slow casual dining experience model give Chipotle that they do not already have.
Examining all the data it is clear to this paper that the best course of action or strategic alternative is to keep the same business model. In the slow casual restaurants model there appears to be lower profit margins. Whereas, in the fast food industry Chipotle could possibly be successful and become the largest fast food chain, however, there are many barriers and cost to entry that arguably that is not the best course of action for a possible
outcome. However, if Chipotle continues to focus on providing fast quality food they will continue to flourish and be able to shape the market they have created, while becoming the premier brand Summary of Distinctive Competitiveness Examining the financials of Chipotle in 2010 they are clearly a company that has a future. They have shown growth, the ability to generate profit and have a unique business models with only one close, lesser competitor. “Chipotle targets customers seeking high quality food ingredients from a source that is faster and/or less expensive than full service restaurants” (Hitt, Ireland, & Hoskisson 2013, p.77). In summary Chipotle has found a unique formally to success and with continued focus on said competitive strategy they will continue to succeed at a high level.
Chick-fil-A recognizes that their brand promise starts the minute the customer enters the premises. When a store opens for the first time, the franchised operator doesn’t just see an opportunity to sell his food product, but rather a “chance to interact, build community, and engage with customers and the community at large. We do this in a variety of ways. First and foremost, we strive to provide 2nd Mile Service to each customer. As we work to continuously improve, we want customers to experience something unique. We want to build community and create relationships between our customers and our food, people and restaurants” [3].
New restaurant openings and comparable restaurant sales increases are important factors contributing to Chipotle’s increase in revenues in recent years.
1.3 Market Segment Chipotle is classified in the restaurant industry as fast casual, a combination of the quick serve and the casual dining segments. Fast casual restaurants have the following attributes: high quality food, upscale atmosphere, higher check averages between $7-$11, and pay at the counter (What exactly is fast casual?, 2008). 2.0 Market Opportunity Analysis 2.1 Market Trends The restaurant industry grew to $403.5 billion in 2010, a growth of 2.1% from 2009 (Consumers still thrift when dining out, 2011).... ...
My expectation before I’ve ever walked into a chipotle was that it was just some other Mexican grill restaurant and it wasn’t worth my time. When I actually went there and felt the vibe and tasted their food I was blown away. It was the best thing I’ve ever gotten. Trying the barbacoa is the best thing I’ve done so far in my life. Chipotle is a great experience because you don’t feel like you’re just going to another same fast food place. You can actually sit down and take some time out of your day to just relax and take a breather while eating some delicious food. Every time I go to chipotle, I experience nothing but good things.
The fast food restaurant industry, which includes quick-service and fast-casual restaurants, is highly segmented with the top 50 companies accounting for only 25% of the industry’s sales. The $120 billion industry includes over 200,000 restaurants with 50% of those specializing in hamburger entrees. (hoovers.com 2008) The major competitors in the industry include McDonald’s, Burger King, Taco Bell, Subway, and KFC – Chick-fil-A’s major competitor in chicken sales. Chick-fil-A’s unique position in the market, specializing in chicken-based entrées, has lead to a competitive advantage which the company has been able to capitalize on. Recently, many competitors have added chicken entrees in order to compete in the market segment. Through marketing strategies and company initiatives, Chick-fil-A has tried to stay distant from competitors, offering a fresh alternative to the ordinary fast food restaurant.
With a unique appeal, a healthy and delicious product, and a powerful social message that made our target customers feel great about eating Chipotle over more traditional fast food, we have pioneered the fast-casual restaurant model our customers admire. Furthermore, our food sourcing is a rewardable effort and it is what we and our customers respect.
When Chipotle first opened in 1993, the goal was to serve quality food fast, but not be considered “fast food.” To avoid falling under the fast food stigma, Chipotle strives to find the best ingredients with respect to animals, farmers, and the environment. In order to achieve these goals, Chipotle has created a matrix organizational structure that is divisional by location and functional by authority. Chipotle recently expanded internationally to the United Kingdom, Germany, and France, each following strict guidelines assigned by corporate employees from their headquarters in Denver, Colorado. Similarly, each location is functionally organized according to authority: regional manager, district manager, store manager, assistant manager, and
Chick-fil-A has much recompense over chipotle. For one it additionally has a fast food pick-up window; whereas, chipotle only has the walk in and order restaurant. With the upper hand of this Chick-fil-A has a higher quality food/fast food than many other fast food restaurants or chipotle. At the business-level chick-fil-A’s strategy may include advertising and marketing to help escalate their brand recall. Also, at the corporate-level chick-fil-A’s strategy may include established brand, sponsorship to numerous sports events, and successful advertising campaign- for example, ‘Eat morchickin’.
Recently, Chipotle has begun expanding by creating new restaurant chains. In September 2011, Chipotle opened an Asian restaurant in Washington, D.C. called ShopHouse Southeast Asian Grill. The company has now opened six new locations, and they’re planning to continue to open more locations. Less than two years later, in May of 2013, Chipotle launched Pizzeria Locale in Denver, Colorado. Both restaurants follow the fast casual vibe of Chipotle. This sauce competes within the fast casual segment of the restaurant industry. In the broadest scope, Chipotle competes to ful...
Chipotle is continuing to stay ahead of the curve and putting their focus now on the sustainability and farm to table concepts that are continuing to gain in popularity.
McDonald’s has the largest fast food market share in the world. As mentioned, it serves 68 million customers every day in 119 countries, allowing it to be the second largest outlet operator with more than 34,000 outlets.
· increase in the fast-casual segment that includes restaurants that offer deli sandwiches and more upscale meals with more comfortable surroundings but faster
Headquartered out of Sunset Hills, Missouri, a suburb of St. Louis, Panera originally was known to the public as St. Louis Bread Company. However, in 1993, Au Bon Pain Co. purchased the small Saint Louis Bread Company of just 20 bakery-cafés in the immediate and surrounding areas of St. Louis. In the years to follow, Panera Bread Company, as we know it today, began to develop its current image through extensive studies of fast food chain restaurants nationwide and endured an extensive overhaul of its customer atmosphere and strategic vision alike. The owners of the company studied the then current leaders of the industry, such as Wendy’s, McDonald’s, and Taco Bell, and determined that a new dining experience would be the most plausible way to attract new consumers and grow the company into a national leader. The organizational leaders did this by conjuring up the strategic vision by creating “a specialty café anchored by an authentic, fresh-dough, artisan bakery and upscale quick-service menu selections.” Essentially, the owners decided that they would offer to the public all the commodities of a normal fast food chain such as
Innovation is an important aspect of business today. It is important for companies to be innovative in order to stay competitive with their competitors. Innovation can come in different forms depends on the company’s objective. KFC, one of the most popular fast-food restaurants by the Yum! Brands, chooses to be innovative for their business model. Although, there is a huge amount of fast food chain available in the global market, KFC found the key to stand out from the intense competitive environment. By expanding the business to China, KFC learned unprecedented success by being different, not by being the same. The company’s business model is all about adapting to the local culture and understanding the needs of the Chinese market. Three main innovative strategies of KFC in China are localizing the menu, understanding the Chinese culture, and hiring local management.
By choosing to expand into markets later than other fast food restaurants Burger King hopes to avoid the problems of developing infrastructure and establishing a market base. For instance, by following McDonalds into Brazil, Burger King avoided the need to develop the infrastructure and mark...