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Competition in the healthcare industry
Competition in the healthcare industry
Competition in the healthcare industry
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When considering employment at a profitable healthcare provider, research the company’s strengths, growing opportunities, employee benefits and the job opportunities that are offered before making a decision. Consider what type of services are offered, and is the company strong enough to lead in the competitive world of healthcare. IASIS Healthcare is a leading healthcare provider of acute care hospitals throughout the southwest. The company offers 16 acute care hospitals, one behavioral hospital, 132 physician medical offices, outpatient surgical clinics and imaging centers (Murphy). In 2015, IASIS united with the Phoenix Suns basketball team to bring a start of the art multi medical clinic to the Phoenix, Arizona (Phoenix Suns). Their goal of the partnership is to become the health service provider of choice and to increase access to those health services to communities in need. IASIS has also invested millions in the information and clinical technology system. The company’s system wide electronic health record would allow providers online access to clinical information, reducing medication errors by scanning, computerized charting for nurses and a medical imaging …show more content…
IASIS’s appreciation toward their employee’s dedication and commitment is reflected by the comprehensive benefits that are offered to their employees. Those benefits include; competitive salary, paid vacation and sick days, paid holidays, shift differential, 401(k) retirement plan, medical and dental benefits, continuing education opportunities and tuition reimbursement. Like IASIS, Kaiser Permanente also offers comprehensive benefits to their employees. Kaiser’s benefit plans were proposed to help employees stay healthy and advance in a career choice by offering competitive salaries, paid vacation and sick days, paid holidays, shift differential , 401(k) retirement plan, medical and dental benefits, continuing education opportunities and tuition
Membership Services (MSD) at Kaiser Permanente used to be a modest department of sixty staff. However, over the past few years the department has doubled in size, creating minor departmental reorganization. In addition the increase of departmental staffing, several challenges became apparent. The changes included primary job function, as well as the introduction of new network system software which slowed down the processes of other departments. These departments included Claims (who pay the bills for service providers outside of the Kaiser Permanente network), and Patient Business Services (who send invoices to members for services received within Kaiser Permanente). Due to the unforeseen challenges created by the system upgrade, it was decided that MSD would process the calls for both of the affected departments. Unfortunately, this created a catastrophic event of MSD receiving numerous phone calls from upset members—who had received bills a year after the service had been provided. The average Monday call volume had risen from 1,800 to 2,600 calls per day. The average handling time for each phone call had risen as well—from an acceptable standard of 5.6 minutes to an unfavorable 7.2 minutes. The department continued to be kept inundated with these types of calls for the two years that these changes have been effect.
Connecting and teaming up with other community interested parties allows the organization to support the financial and quality goals, and coordinate care across the board giving more efficient and quality care (McKesson, 2018). This could help bring occupancy and admission levels up along with maximizing technology’s value by connecting the dots to help reduce complexities and cost. As regulatory, financial, clinical and consumer pressures influence healthcare organizations to produce and provide more effective and efficient care, healthcare technology becomes even more
Health Care workers are constantly faced with legal and ethical issues every day during the course of their work. It is important that the health care workers have a clear understanding of these legal and ethical issues that they will face (1). In the case study analysed key legal and ethical issues arise during the initial decision-making of the incident, when the second ambulance crew arrived, throughout the treatment and during the transfer of patient to the hospital. The ethical issues in this case can be described as what the paramedic believes is the right thing to do for the patient and the legal issues control what the law describes that the paramedic should do in this situation (2, 3). It is therefore important that paramedics also
This group is more focused on satisfaction, access and quality of care. Providers, or practitioners, are also key stakeholders within an organization. The term provider can encompasses not only physicians and surgeons, but also nurses, physical and occupational therapists, technicians, and other members of a clinical staff. Providers fall into two categories, primary, which includes hospitals and health departments and secondary, which includes educational institutions and pharmaceutical companies. Providers are focused on the best treatments for patients and are involved in delivering health services and products. The final element of the MCQ model is the employer who by far is the largest paying and purchasing stakeholder of an organization. The employers focus is primarily on their return on investment within an organization. Cost and quality is a focus for employers when choosing health benefits but are mindful that access is just as important. Within the Patient Healthcare model, MCQ explains the interactions between the four elements of employer, patient, provider and payer while the Iron Triangle focuses on the factors of cost, quality, and access. The Patient Healthcare model charges healthcare leaders with the task of balancing satisfaction with the stakeholder (employer, patient, provider, and payer) in relation to cost, quality and access. This may be very difficult since stakeholders may have competing priorities. Changes and variations made in how healthcare organizations operate may have profound effects on how stakeholders perceive the quality, access and cost. For instance, a patient may consider cost to be a top priority when seeking healthcare and at the same time the healthcare organization may consider raising costs and therefore devaluing access and quality. Patients who begin to incur high out-of-pocket costs may begin to perceive a financial
The cost of Medical equipment plays a significant role in the delivery of health care. The clinical engineering at Victoria Hospital is an important branch of the hospital team management that are working to strategies ways to improve quality of service and lower cost repairs of equipments. The team members from Biomedical and maintenance engineering’s roles are to ensure utilization of quality equipments such as endoscope and minimize length of repair time. All these issues are a major influence in the hospital’s project cost. For example, Victory hospital, which is located in Canada, is in the process of evaluating different options to decrease cost of its endoscope repair. This equipment is use in the endoscopy department for gastroenterological and surgical procedures. In 1993, 2,500 cases where approximately performed and extensive maintenance of the equipment where needed before and after each of those cases. Despite the appropriate care of the scope, repair requirement where still needed. The total cost of repair that year was $60,000 and the repair services where done by an original equipment manufacturers in Ontario.
Formed in 1998, the Managed Care Executive Group (MCEG) is a national organization of U.S. senior health executives who provide an open exchange of shared resources by discussing issues which are currently faced by health care organizations. In the fall of 2011, 61 organizations, which represented 90 responders, ranked the top ten strategic issues for 2012. Although the issues were ranked according to their priority, this report discusses the top three issues which I believe to be the most significant due to the need for competitive and inter-related products, quality care and cost containment.
I was trying to do my home work 1 but I could not find the health care case study in course documents. Do I need to take the case study from internet?
The Integrated health care is an approach of interdisciplinary of collaboration and communication among health professionals. The characteristic is unique because of the sharing information which in the team members and related to patient care to establishment of treatment whether biological, psychological, and social needs. The interdisciplinary health care team includes a diverse and variety group of members (e.g., specialist, nurses, psychologists, social workers, and physical therapists), depending on the needs of the patient for the best treatment to the patient care.
My current employer, Mayo Clinic, is a world renowned not-for-profit hospital that has been established for 150 years. Mayo Clinic is the first and biggest integrated not-for-profit medical group practice in the world and is a well-known brand name that is recognized world-wide. Working for an organization where the primary value is the needs of the patient come first, the organizations domain is held to a higher standard. The mission statement is to encourage hope and contribute to health and well-being by providing the best care to all patients through integrated clinical practice, education and research (Strategic statement of Mayo Clinic, 2012). The vision statement is that Mayo Clinic will offer an unparalleled experience as the most trusted partner for health care (Strategic statement of Mayo Clinic, 2012).
Electronic health records are essential for quality, safe healthcare. There is a vast amount of electronic health record programs throughout the healthcare system. Each of these programs contain similar information, but also have unique features within. These unique features can determine the success of the system as a whole. Two electronic health record systems are Epic and McKesson. Spartanburg Regional Medical Center used McKesson for many years. Within the last two years, the medical center has changed to the Epic electronic health record. Each of these systems provide an organized way to store and gain pertinent information on clients within the healthcare system.
Medicare is a federally funded program that provides health insurance to Americans with end-stage renal disease, those at age 65, and younger people who qualify for Social Security disability benefits. It was initially passed as Part A (hospital care) and Part B (outpatient care) until the Balanced Budget Act of 1997 was created. Under this act, Part C (aka Medicare+Choice, now Medicare Advantage) combined A and B into a voluntary managed care program. Later, voluntary Part D was created, offering outpatient prescription coverage. Medicare expenditures increased from $4.2 billion in 1967 to $205 billion per year by 2000, $554.3 billion in 2011, and it’s expected to surpass $1 trillion by 2022. Medicaid provides free or low-cost healthcare
People have grown accustomed to good health strengths by way of medical insurance plans from their employers. Since the early 1990s, many people hope to be able to go to the health practitioner with regard to
The present environments for healthcare organizations contain many forces demanding unprecedented levels of change. These forces include changing demographics, increased customer outlook, increased competition, and strengthen governmental pressure. Meeting these challenges will require healthcare organizations to go through fundamental changes and to continuously inquire about new behavior to produce future value. Healthcare is an information-intensive process. Pressures for management in information technology are increasing as healthcare organizations feature to lower costs, improve quality, and increase access to care. Healthcare organizations have developed better and more complex. Information technology must keep up with the dual effects of organizational complication and continuous progress in medical technology. The literature review will discuss how health care organizations can provide effective care by the intellectual use of information.
There are many definitions for integrated delivery systems for the health care organization. The most basic one for the public to understand is that it is a system offered in health facilities that provides patients a continuum of preventive and curative services under one facility. As the health reform is quickly rising, this is extremely important on the business side of the health organization. Reimbursements are decreasing while quality and access of care is increasing. In fact, IDS can improve care coordination and quality assurance of care for the patient. For a health organization to fully develop an IDS system, leadership will need to perceive it as a new service line being added to the organization.
Competitive advantage matters greatly to those responsible for the management of healthcare institutions. Together with rapidly escalating healthcare costs, increasingly complex medical technologies, and growing regulatory and legal pressures, healthcare organizations face a critical need to improve the quality of care at reduced costs (Cu...