Prevost
Prevost is a high-end luxury coach manufacturer with more than 85 years of Prevost quality and the company came into existence back in 1924 when cabinet-maker Eugene Prevost created his first wooden coach body (Prevost, 2014). Prevost has been able to withstand the test of time and separate itself from its competitors by offering unparalleled customer service and achieving industry high marks in customer satisfaction. Prevost has been able to achieve industry highs in customer satisfaction by providing cutting edge innovation, utilizing quality products, while continuing to focus on customer needs and after-sales service (Prevost, 2014). Countless companies in business today focus strictly on the initial sale and drop the ball when it comes to after-sales service. Prevost excels where most companies leave off by standing behind its products and continuing to build and strengthen customer relationships even after a sale has been finalized.
The Supply Chain
Prevost designs and manufactures its own commercial bus chassis and body structures that are among the strongest and safest in the industry. Prevost builds chassis and luxury coach shells and provides these high-end shells to converter partners that complete the final interior build to the end customer’s personal design specifications (Buses and More, 2014). Prevost has its own supply chain in place for building and producing its chassis and luxury coach shells. Prevost is also part of numerous other companies supply chains as its chassis and shells are the necessary components for its partners who specialize in taking these chassis and shells and creating the high-end finished luxury coaches seen on the market today.
Prevost suppliers have to meet several requ...
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...nufacture its products more quickly and with reduced labor costs while maintaining the desired quality standards.
References:
Buses and More. (2014). The history of prevost buses. Retrieved from. http://busesandmore
.com/prevost/prevost-history.shtml
Business Dictionary. (2014). Differentiation. Retrieved from. http://www.businessdictionary
.com/definition/differentiation.html
Coach Quarters. (2014). Prevost the ultimate class. Retrieved from. http://www.coachquarter
s.com/downloads/coach_brochure.pdf
Prevost. (2014). The value of heritage. Retrieved from. http://motorhome.prevostcar.com/ heritage/history Smartcorp. (2014). Prevost parts. http://www.smartcorp.com/pdf/PrevostParts_Article.pdf
Volvo Group. (2014). Suppliers. Our requirements. Retrieved from. http://www.volvogroup
.com/suppliers/global/en-gb/supplierselection/ourrequirements/Pages/requirements.aspx
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