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Brief introduction of FedEx
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The company I decided to do my course project on was Fed-Ex. This corporation was incorporated on October 2, 1997. Fed-Ex provides many services such as, FedEx Express, FedEx Ground, FedEx Freight and FedEx services. FedEx Express offers a certain time of delivery within one-three business days. However, FedEx ground focuses on residential and business deliveries with packages weighing up to 150 pounds. Furthermore, FedEx Freight provides service to virtually all United States ZIP Codes (including Alaska and Hawaii). And finally, FedEx Services provides other companies with many sales, markets, informational technology and customer service. FedEx has ben providing their employees with many benefits until the economy went into recession. FedEx became the latest company in 2008 to announce their cut back on employees 401k in order for the company to save money. FedEx announced that employees will be taking a 5 percent pay cut and their top manager will be receiving a 7.5-20 percent pay cut, with no pay raises for the following year. Through this tragic decision that FedEx Corporation has imposed on their workers they are saving approximately $200 million through their remainder fiscal year and approximately $600 million in the following year. Workers were very upset about these decisions because they were not notified first. FedEx is committed to providing outstanding customer experience, to being a great place to work, a thoughtful steward of the environment and a caring citizen in the communities where we live and work. At FedEx, we are passionate about sustainably connecting people and places and improving the quality of life around the world.
To begin with, FedEx corporation workforce has over 290,000 team members employed. ...
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...w.businessweek.com/news/2010-06-25/
delta-fedex-lose-ruling-over-union-organizing-update1-.html
FedEx Ground – “High turnover rate a result of poor and strenuous working conditions” . (n.d.). Retrieved February/March, 2011, from http://www.glassdoor.com/Reviews/Employee-Review-FedEx-Ground-RVW190839.htm
The lawsuit FedEx wishes never would see the light of day. (2007, January).
Retrieved from bloomberg website: http://www.glgroup.com/News/
The-lawsuit-FedEx-wishes-never-would-see-the-light-of-day-15196.html
Mission, Strategy, Values Fed Ex. (n.d.). Retrieved March/April, 2011, from
http://about.van.fedex.com/our_company/company_information/mission_statement
Padden, L. (n.d.). FedEx posts higher earnings; cuts costs. Retrieved March/
April, 2011, from http://money.cnn.com/2008/12/18/news/companies/FedEx/
index.htm
The company I’ve chosen to analyze for my Career Quest Alternate Assignment is Geico. Geico is a world leading insurance company that many know for their funny commercials featuring a gecko, as well as their famous slogan, “15 minutes could save you 15% or more on car insurance.” Geico was founded in 1936 by Leo Goodwin, and stands for Government Employees Insurance Company. Geico currently insures more than 22 million vehicles today, as well as 13 million auto policies and growing. In 1996, GEICO became a wholly owned subsidiary of Berkshire Hathway, headed by Warren Buffett, one of the country's most successful investors. Geico is headquartered in Chevy Chase, Maryland. Car insurance isn’t the only thing Geico offers, others includes ATV,
Harvard Business School case 274-116. Cooper Industries, Inc. Retrieved on August 31, 2008, from University of Phoenix, Resource, FIN/545 web site: https://mycampus.phoenix.edu/secure/resource/resource
UPS is performing better than FedEx in financial performances. From 1997-1999, UPS reported average net profit margins of 6.5% while FedEx¡¦s was 2.8% and ROE of 25.2% for UPS and 10.6% for FedEx. Although UPS¡¦s net income in 1999 dropped significantly, it was result of a tax dispute, which should not affect the sustainability of the UPS financial performance. One of the factors driving this performance is the growth in the international delivery business. International operations in 1999 has accounted for 13% of the UPS¡¦s revenues and 5% of the operating profits. International package revenue grew 50% since 1994 and international...
In business, the mantra that success comes to those who can recover from setbacks is widespread all over the world. One of the organizations that poignantly illustrate this element is Costco. Costco is a warehouse firm that was founded in 1976 in San Diego. Although many people may envy the company as its owners enjoy huge success in the warehouse and retail industry, what the majority of individuals do not know is that in the first year of operations, Costco lost $750, 000, but after 3 years, the company had $1miilion in profit, 900 employees, and 200000 members. This shows that in business, the strategy can be the difference between success and failure. This essay describes how Costco has undergone evolutionary changes from its inception
In a high competitive world market and with the increasing rational buyers a company can only win by creating and delivering the best customer value than the others competitors do. To succeed, a company needs to use the concepts of value chain.
In the article “Inside Amazon: Wrestling Ideas in a Bruising Workplace” by Jodi Kantor and David Streitfeld, both authors noted Amazon’s business and work strategy as harsh and strict but rewarding and life-changing at the same time. Apparently, Amazon’s business model focuses on harsh and strict regulations to keep employees more motivated, productive, and innovative. In comparison to other companies who values benefits and positive reinforcement for their workers, Amazon values constant productivity for improvement and growth and compensation as a competitive aspect in workplace. Many people may see this business strategy and the company as harsh and a horrifying experience; however, I believe and agree that this strategy
All organizations want to see an increase in productivity and a positive impact on the bottom line. Successful organizations realize employee retention and talent management is integral to sustaining their leadership and growth in the market place. The focus of this group project is on worker retention strategies. Worker retention strategies are programs designed to preserve existing quality workers by providing benefits and incentives. These benefits and incentives are provided to employees in various ways. Our group chose to explore six organizations in three different industries. These industries include Retail, Package shipping, and Airlines. Through research and investigation of three major industries we were able to develop a comparison of how these major organizations retain quality workers. First, we explore and learn how to keep people motivate to stop turnover within an organization. Secondly, we investigate employer’s benefits and incentive programs to keep quality employees. Finally, we examine workforce motivation and the engagement to commitment as organizations continually change initiatives and strategic planning.
Coolcargo and Frito-Lay implemented technical solutions for agricultural-products transportation following customers’ requirements. Coolcargo developed a transport-system for maintain fresh asparagus at controlled temperature from production site in Thailand to final destination in UK (UOL, 2013). Frito-Lay developed a global agile supply-chain for manufacturing and distributing salty-snacks to end-customers that allows processing agricultural-products in less than 24 hours for flavor guarantee (PepsiCo, 2013).
This case study will examine the key management practices that make Trader Joe’s successful. Sound management practices have been a catalyst for the long-term financial success of Trader Joe’s. The literature review examines Trader Joe’s approach to management practices. The research will analyze the: employee job satisfaction, management practices, importance of human capital, and contingency planning.
Founded in 1907 as a messenger company, United Parcel Service has grown into a world renowned provider of specialized transportation and logistics services. This multi-billion corporation enables and manages the flow of goods, information, and funds to over 200 countries and territories around the globe (UPS.com, 2013). Air, freight, oceanic is just a few of the modes that UPS uses to move the flow of goods around the globe. The company structure of UPS entails operations in three segments: U.S. Domestic Package operations, International Package operations, and Supply Chain & Freight operations. It’s just about an everyday occurrence to see an brown UPS truck on the road as we go about our everyday lives, the U.S. Domestic Package operations are comprised of delivery of documents, packages, and letters around the United States. The International Package operation delivers specifically outside the United States. Providing deliveries to the world’s major business hubs up to three times a day, UPS can deliver packages to at the best time possible for their customers. UPS has teamed up with the U.S. Commercial Service, an agency of the U.S. Department of Commerce, to help customers get started exporting or increase their sales to new global markets (UPS.com, 2013). Partnering within a supply chain can prove to be very important in the success of the overall supply chain. Communication within a supply chain that flows freely between partners reduces in-efficiencies such as excess inventory (bullwhip effect), and lost profits. The Supply Chain & Freight operation within UPS entails forwarding and contract logistics operations and UPS Freight. As a freight forwarder they organize shipments from various sources to their final p...
The main problems that are affecting the company were the high level of labour turnover, below target production rates, high levels of scrap, the employees had little input in the decision making, therefore resulting in low motivation and job satisfaction, and didn't have enough feedback on there performance. Added to this was the conflict between the supervisors and employees in the production and packing areas, and the grading and payment levels wasn't satisfactory to the employees.
The cultural environment is made up of institutions and other forces that affect society basic values, perceptions, preferences and behaviors.
The United States Postal Service (USPS), also known as the Post Office, U.S. Mail, or Postal Service, the one of the oldest independent government institute obviously manage by the United States constitution, which provides the postal service for people in the country. Since 1775, when Benjamin Franklin was selected at the first Postmaster General of the United States, the U.S. Postal Service has become an institution which is established in order to provide the service of processing, transporting and delivering the mail to the people all around the United State. In the past, the U.S. Postal Service has instantaneously investigated new technologies for continue improving the service, but they are not enough to compare with the new modern technology
A good example would be of how the article talks about UPS’s approach for assessing problems,” The UPS Customer Intelligence Group, for example, is able to accurately predict customer defections by examining usage patterns and complaints. When the data point to a potential defector, a salesperson contacts that customer to review and resolve the problem, dramatically reducing the loss of accounts. UPS still lacks the breadth of initiatives of a full-bore analytics competitor, but it is heading in that direction.” (Davenport, 2006) Furthermore, help from senior executive advocates would be essential.
High turnover rate of expatriate: expatriate managers are frustrated with the performance and practices of local employees. And they do not have enough international experience and cross-cultural communication and sensitivity training.