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Role of effective communication
Analyze how cultural variations can influence communication
Barriers to effective communication and how they can be solved
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1.1 Introduction:
It is a common phenomenon and indisputable fact that managers are supposed to be able to have the ability to communicate very effectively and efficiently within their companies. This is because they are the managers those who do run the company and therefore they need to be excellent in dealing with people. However, when the issue of communication is discussed, it is understood that there are more than two people in communication. Moreover, as there would be a number of people working in organisations, there is a lot of communication among companies’ staff everyday. From this context, it can easily be inferred that the organisations’ employees should also be able to communicate effectively to make sure that they do understand what other people and/or employees are talking about and to ensure that the company will be achieving its goals on time. However, not everybody has the ability to communicate effectively and that there are a number of communication barriers which may distort a message. This report will discuss the five different types of communication barriers and the ways on how managers can improve their communication skills.
1.2 Emotional Barriers:
The first barrier to effective communication can be the emotional barriers. The emotional state of a human being is directly related to his or her communication with other people (Karen S. Johnson, n.d.) On condition that a sender is not emotionally stable, it would definitely have a big impact on how he or she communicates with other people. According to Carl R. Rogers & F. J. Roethlisberger (1991), in a person with an emotional instability, the communication within themselves is broken and therefore the communication with other would also be adversely...
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...ttp://www.buzzle.com/articles/physical-barriers-in-communication.html (Accessed: 23rd May 2014).
Robert W. Putsch III (1985) 'Cross-cultural communication - the special case of interpreters in health care', The journal of the American medical association, 254(23), Available at: http://jama.jamanetwork.com/article.aspx?articleid=402159 (Accessed: 21st May 2014).
State Government of Victoria, Australia, Department of Health (n.d.) 'Communication strategies', Dementia-friendly environments, Available at:http://www.health.vic.gov.au/dementia/strategies/communication-strategies.htm (Accessed: 21st May 2014).
Susan Krauss Whitbourne (2012) '11 ways that active listening can help your relationships', Psychology Today, Available at:http://www.psychologytoday.com/blog/fulfillment-any-age/201203/11-ways-active-listening-can-help-your-relationships (Accessed: 21st May 2014).
Dementia is a collection of symptoms caused by disorders affecting the brain which impact on a person’s functioning, ranging from thinking to behaviour and the ability to perform ordinary task and there are different type of dementia with the most common types being Alzheimer’s disease, vascular dementia and Parkinson’s disease (Keast, 2015). In 2009, nearly two-thirds (62%) of people identified as having dementia or Alzheimer 's disease were living in a health establishment such as a nursing home, an aged care hostel, or the cared component of a retirement village (Australian Bureau of Statistics, 2012). People with dementia experience problems with communicative, cognitive and emotive tasks.
They play a big role in communities since they help community members become culturally aware and develop cultural tolerance. They help patients communicate their health problems with doctors and help the patients and the doctors understand each other’s cultures. There are a lot of factors that go into being a medical interpreter, other than being able to speak two languages fluently. In order to be an insider in this subculture, a person needs to be culturally aware, be trustworthy, and patient, as they need to make the staffs in the hospitals and patients understand each other's culture. Through first-hand experience, one can come to appreciate medical interpreters and understand how difficult the job of medical interpreter is; while observing and interviewing few medical interpreters, one can learn the obstacles a medical interpreter faces, the importance of this profession, and the rules and code of medical interpreter a medical interpreter must follow, as well as an inside look into this
two or more people; this is something that we do all the time. It is
Retrieved from www.fas.org/irp/agency/army/arabculture.pdf Marohn, K., & Dickrel, S. (2012, December 09). Medical Interpreters Help Patients, Doctors Communicate. Retrieved from http://www.usatoday.com/story/news/health/2012/12/07/medical-interpreters-help-communicate/1755007/ Brolley, E., Tu, A., & Wong, E. (2002, January).Communicating With Your Chinese Patient. Retrieved from depts.washington.edu/pfes/PDFs/ChineseCultureClue.pdf.
Every day we are communicating with each other. this be in various different ways, be it by words, actions or even expressions. For a good and effective manager, communication aids to create and sustain organization operations, through a two-way conversation. "forcing one-way communication on to people without their understanding and without understanding them makes for poor management"(Torkildsen, 2011 P.348). There are four different types of communicating with one another, verbal, non verbal, formal and informal. All four forms of communication on a management outlook may be used to communicate information or knowledge of authority, to delegate responsibilities and tasks and to provide important information. However, as Aquino (2000) stated that conflict is the major disadvantage of communication within the work place. Staff members may use communication to argue and disagree with each other and also with management. Thus, causing tension and anxiety which can prevent completion of tasks and disrupt the teams cohesion. Under conflict, staff may feel as...
Communication is a vital skill in all facets of life and all occupations. Before a person begins work, they first interview with the employer, where their communication skills are made apparent. These skills are vital to daily success in the workplace, whether they are used in direct communication or indirectly through the written word. It is crucial that the true meaning of what one person is trying to communicate to another is made perfectly clear the first time to ensure efficiency and success throughout all paths of life. There are also several situations for communication a person may experience. Communication situations can happen at any point in a person’s life, and it is imperative that a person is prepared for these situations when
As part of my HNC study, I have been asked to write a reflective account based on a particular incident where I overcame the barriers of communication with a service user. To respect and retain confidentiality as outlined in the data protection act 1998 and within the organisational policy, I will refer to the individual as Mrs X. (Gov.uk, 2016). To assist me in my process of reflection, I will be using Gibbs (1988) Reflective Cycle; this six stage model will help by giving structure to my reflection.
According to Adler and Procter (2015), the definition of a gender role is “socially approved ways that men and women are expected to behave.” According to SkillsYouNeed (2016), the definition of interpersonal communication is “the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages.” Gender roles are interpersonally communicated within our society and their only purpose is to limit people to certain expectations.
Effective communication is a form of communication quickly and easily understood although some strategies of this can easily be forgot in stressful situations, when applied effective communication can have benefits in forming a positive relationships. Having a positive relationship effects everyone, with children and young people it enables there ability to take part in events and lessons and take something positive from it. It can also offer trust and security which makes communication between people easier. With adults it sets a role model for children and young people and also makes sharing information easier. Benefits of positive communication are things like, the promotion of shared understanding and co-operation, the promotion of self-worth,
People communicate for three purposes which are: to inform, persuade and entertain. Most managers use 60-80% of their time communicating in many ways which include: be present in meetings, listen and contribute in decision making and problem solve; compose various types of memos to inform and influence others about your viewpoints along with the services and products offered by one’s organization; presents information and influencing messages to large and small groups either face to face or virtual setting; explains and clarifies tasks and procedures
In her book, Bilingual health communication: working with interpreters in cross-cultural care, the author, examines interpreter-mediated medical encounters with data obtained from extensive observations in a healthcare setting. The author highlights the interactive and coordinated nature of interpreter-mediated interactions. The book includes interpreters’ perspectives as well as the needs and perspectives of providers from a variety of clinical specialties. Just like Angelleli’s research, through Hsie’s work, it is evident that current standards are not followed, but this is because, the standards may not be realistic in real practice because there is no one-size-fits all that can properly address the conduct of interpreters in
Effective business communication is central to the success of an individual’s career and consequently to that of the overall business entity. It would be imaginable therefore that there is some form of correlation between effective communication skills and such success. To put this into context, University of Kent (2011) has placed Verbal Communication at the top of the ten skills that employers most commonly look for. On the same note, anything that hinders effective communication is bound to have a negative effect not only on the specific message delivery, but also on the overall success of a career. In this paper, some of the barriers to effective business communication are discussed, with a few examples of how they affect the process.
I graduated from butte college in 1997 with an AS degree in Licensed vocational nursing. I later decided to further my education in nursing and returned to college, I graduated with an AS degree in Registered nursing in 2002 from butte college. I am currently attending Pacific college to earn my BSN degree. Right after I obtained my LVN license I went to worked at Oroville hospital, I worked for Oroville hospital for one year, then I decided to make a change and I went to work for California Forensic Medical Group which is a subcontracted company for the Butte County jail and I have been there ever since. I am married and have 4 boys and 2 dogs. In my spare time I love to ride my Harley.
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.