Avianca Harper's Violence Memo

524 Words2 Pages

Technical Communication is a writing method that conveys technical and concise information to a specific audience. For instance, technical writing is utilized to present processes, instructions, research results, and proposals. With this in mind, I will analyze the Violence Memo written by Avianca Harper, based on five important categories such as awareness of audience, use of language, organization, professional format, and overall usability. First, Ms. Harper did not specify her target audience. This is an important aspect because it sets the tone and vocabulary of the document. For example, Harper’s memo is being sent to Todd Shimoyama, but she failed to explain Mr. Shimoyama’s credentials on her memorandum heading. Therefore, she did not take into consideration who will read her memorandum, and blindly wrote it without considering Mr. Shimoyama’s level of understanding of the topic, and expectations. …show more content…

In Ms. Harper’s case, she used vague vocabulary that does not clarify what she is intending to convey. For example, she used words such as “very”, “better”, “sorry”, “think”, “good”, etc. Unfortunately, these vocabulary words are not suitable for a professional writer since they are not direct to the point. Instead, Ms. Harper’s word choices leave an open possibility of misinterpretation by the reader and ambiguity of the topic. Thirdly, Ms. Harper’s memorandum is not organized professionally. For example, Ms. Harper wrote asymmetrical paragraphs that vary in sizes. For instance, the third paragraph contains two sentences, but all the other paragraphs have four or more sentences. In addition, she wrote a single sentence, and then proceeded to write an extra paragraph instead of combining that single sentence into a paragraph. Furthermore, Ms. Harper should use more transitional words to help her sentences flow

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