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Cross cultural management case study
Challenges for cross cultural management
Cross cultural management case study
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With the help of the literature, discuss one of the cultural constructs in Hofstede’s model. Following this, discuss any elaboration, application, modification and criticism the construct has attracted in the form of further research.
In an attempt to understand the dissimilarities of employees from a cross-cultural perspective, Geert Hofstede (1980) conducted a pioneering survey that measured the work-related values of employees who worked for IBM subsidiaries located in 53 different countries (Hofstede & Bond, 1984). When analyzing the results, Hofstede discovered that cultures were divisible into four distinct categories, masculinity/femininity, power distance, uncertainty avoidance and individualism/collectivism (Bochner 1994). Hofstede stated that the four categories relate to the core cultural values of
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Critics of Hofstede’s work argue that Hofstede’s study is flawed and outdated; for example, Hofstede’s analysis has a static and polarized vision of culture and is believed to be stable over time, whereas now with globalization, internationalization and convergence of cultures, cultures are rapidly changing (Fang 2009). Despite Hofstede’s work being nothing short of controversial, his work on culture, which Hofstede (1980, 1981) defines, as “the collective programming of the mind distinguishing the members of one group or category of people from others,” is still the most cited in the field of cross-cultural management in existence (Bond 2002). Furthermore, Hofstede’s groundbreaking research has successfully allowed for other cross-cultural scholars to comprehend and grasp the challenging concept of national cultural stereotypes in measurable and concrete terms (Fang
Geert Hofstede, Gert Jan Hofstede and Michael Minkov, Cultures and Organizations: Software of the Mind. Revised and Expanded 3rd Edition. McGraw-Hill 2010.
In the Chapter 3 of “The Reality of Social Construction”, Dave Elder-Vass examines the academic views about culture and rules. He calls cultural realism the view according to which culture and rules exist independently of people. In this chapter, the author explains the reason why he does not agree with the academic view of culture.
Hofstede conceptualizes national culture with several distinctive attributes. Culture to him is territorially unique and nationally shared according to a national tendencies deducted from the survey results. Also, national culture to him is implicit, core, systematically, enduring, meaning it does not change over time, and determinate. Hofstede regards characteristics as identifiable and consequences as predictable (McSweeney 2002). Lastly, he looks at culture “as ‘mental programming’, as ‘s...
Hofstede, G. (1980). Culture's Consequences: International Differences in Work-Related Values. Beverly Hills, CA: Sage Publications.
Hosmer provides many examples of appropriate management in the workplace throughout his writing. He aims to hit each point directly and gives real life examples of cause and effect for various situations which occur in workplace environments. In chapter five Hosmer discusses a moral aspect managers should have in order to run a business effectively. In detail and by example he discusses trust, commitment, and effort regarding organizations. The aspect of online communication must be discussed as well as face to face communication that occurs. Without knowledge of how to communicate in person the ability to communicate online is not as effective or less meaningful. As businesses grow and the need to perform from different locations is the new
Kirkman, B.L. and Sahpiro, D.L (1997) `The impact of cultural values on employee resistance to teams: Toward a model of globalised self-managing work team effectiveness", Academy of Management Review in L. Fulop and S. Linstead, Management: A Critical Text, Macmillan, South Yarra, 1999, pp244
Hofstede defines culture as the “collective programming of the mind distinguishing the members of one group or category of people from others.” (geert-hofstede.com) Through Hofstede’s six dimensions of culture he comprehensively describes the cultural aspects of a society. These six dimensions include; power distance, individualism versus collectivism, masculinity versus femininity, uncertainty avoidance, long term orientation versus short term, and indulgence versus restraints. These cultural dimension rank each country on a scale from one to one
The importance of culture in International business today cannot be underestimated and it is imperative that attention is paid at strategic, organizational and the individual levels. The “Blue Ridge Spain” case elucidates these at all three levels. My analysis of this case is from the perspective of the Spanish corporation, Terralumen S.A. National culture is the shared implicit beliefs and tacit values that truly differentiate one cultural group from another. I will be using Geert Hofstede’s frame work to deconstruct this case into its separate dimensions.
Cultural Differences in Hofstede’s Six Dimensions According to Professor Geert Hofstede, dimensionalizing a culture requires a complex analysis of a multitude of categories including differing nations, regions, ethnic groups, religions, organizations, and genders. Hofstede defines culture as "the collective programming of the mind distinguishing the members of one group or category of people from another". Throughout his many years of contribution as a social scientist, he has conducted arguably the most comprehensive study of how values in the workplace are influenced by culture, leading to the establishment of the Six Dimensions of National Culture. From this research model, the dimensions of Power Distance, Individualism, Masculinity, Uncertainty Avoidance, Long Term Orientation, and Indulgence are defined according to their implication on individual countries, which when comparatively examined provide a broad understanding of cultural diversity as it relates to the workplace. Identification and Definition of the Six Dimensions In initially defining each of Hofstede's dimensions, a foundational understanding of the six categories is established, from which a greater understanding of different cultures can be built off of.
The affect the four dimensions by Hofstede, power distance, uncertainty avoidance, masculine/femininity and individual and collectivism have on organizational show in all cultures and cross culture.
In the article, Cultural constraints in management theories, Geert Hofstede examines business management around the globe from a cultural perspective. He explains how he believes there are no universal practices when it comes to management and offers examples from the US, Germany, France, Japan, Holland, China and Russia. He demonstrates how business management theories and practices are very much subject to cultural norms and values and by understanding these differences, it can give managers an advantage in global business practices.
It represents the distribution of emotional roles between the genders. Masculine cultures are valued as competitiveness, assertiveness, materialism, ambition and power. In contrast, femininity cultures are inclined to relationships and quality of life. Masculinity culture is more obvious in larger organization as the management is more decisive and aggressive, thus, it shows a relatively lower share of working women in professional jobs. In femininity organization, the employees work in order to live and prefer leisure time than money. The resolution of conflict in masculinity is letting the strongest win but in femininity, the employees solve conflict in a harmonious way by compromising and
According to Robbins, DeCenzo, and Coulter (2011) “motivation is the process by which a person’s efforts are energized, directed, and sustained toward attaining a goal” (p. 267). Organizations are always looking for new ways to motivate employees. In a global economy it is important to understand that cultural differences can impact how an organization can motivate its employees. Geert Hofstede (as cited in Sledge, Miles, & Coppage, 2008) believed there are five dimensions of culture. These five dimensions are power distance, individualism versus collectivism, uncertainty avoidance, masculinity versus femininity, and Confucian dynamism (p. 1670). This paper will discuss each dimension of culture and how they could effect employee motivation.
Miroshnik, V. (2002). Culture and international management: a review' The Journal of Management Development 21(7): 521-544
Can the effects of cultural misunderstandings can be painful for the individuals, but also for the organization as a whole. Embarrassing situations and inadvertently insults, offenses and failure to achieve individual and organizational goals are among the consequences of the joint. Experience of many managers and researchers in the field of strategy, organization, and the development of the theory of the organization suggests all this ", the study of cultural issues at the organizational level is absolutely essential to a basic understanding of what goes on in organizations, and how it works, and how to improve" (Shin 1990).