INTRODUCTION TO HAL Hindustan Aeronautics Limited (HAL) has blossomed into a major player in the global aviation arena, and is today among the elite Navaratna companies. From what is earlier the Hindustan Aircraft Limited, founded in 1940 by the great visionary Seth Walchand Hirachand, in association with the former Princely State of Mysore, HAL is now ranked 34th in the list of world’s top 100 defense companies (Defense News, 2007). It has witnessed a steady growth over the years and achieved a turnover of over $ 2 Billion USD in 2008-2009 (Rs. 10.373 Cr). MISSION STATEMENT In order to fulfill the fresh mandate of post independent India, the mission of the company has been redefined as: “To become a globally competitive aerospace industry while working as an instrument for achieving self …show more content…
They strive to understand our customer’s needs and wants to deliver products and services that fulfill and exceed all their requirements. COMMITMENT TO TOTAL QUALITY: They are committed to continuous improvement of all its activities. They will supply to products and services that conform to the highest standards of design, manufacture, reliability, maintainability and fitness for the use as desired by customers. COST AND TIME CONSCIOUSNESS: They believe that the success depends on the ability to continually reduce the cost and shorten the delivery period of the products and services. They will achieve this by eliminating waste in all activities and continuously improving all processes in every area of their work. INNOVATION AND CREATIVITY: They believe in striving for improvement in every activity involved in the business by pursuing and encouraging risk-taking, experimentation and learning to all levels within the company with a view to achieving excellence and
Besides marketing its customer service, the company markets different programs according to its three major types of customers. Some of them being,
This Company made their mission statement in 2012 and according to me this mission and vision statement is good but these need loads of changes as I have read in this course mission statement should be:-
The company takes great effort in nurturing and developing all of its employees in its quest for delivering superior customer service to its patrons.
Outstanding Customer Service shall define our business and we shall strive for 100% customer satisfaction.When customer talk we listen therefore we shall strategically align our business based on the customers voice
The Boeing Corporation is one of the largest manufacturers in the world. Rivaled only by European giant Airbus in the aerospace industry, Boeing is a leader in research, design and manufacture of commercial jet airliners, for commercial, industrial and military customers. Despite enjoying immense success in its market and dominating an industry that solely recognizes engineering excellence, it is crucial for Boeing to ensure continued growth through consistent strategy formulation and execution to avoid falling behind in market share to close and coming rivals.
Boeing Corporation is at an all time high for sales. "For the first time, its commercial-airplane unit earned more than its defense side."(Masters, 2007) "Boeing's backlog of orders increased 47% to a record 208 Billion, more than seven times the units 2006 revenues."(Masters, 2007) This has presented a separate problem for the organization.
To be the number one aerospace company in the world and among the premier industrial concerns in terms of quality, profitability and growth
We understand the importance of our missions and the trust our customers place in us. With this in mind, we strive to excel in every aspect of our business and approach every challenge with a determination to succeed.
The engineering section of aircraft manufacturing is quite old. It is characterized by a few firms that keep Rolls-Royce on its toes in terms of competition, like General Electric. The small number of firms can be justified by the high cost of starting of...
3. We endeavor to be dedicated, disciplined and loyal, providing consistent value and great service to all the clients.
Gaining a substantial market power in the commercial aviation industry allows for significant impact on technological development, economic growth, employment, and national prestige (Carbaugh & Olienyk 2004). In 2010, more than any manufacturer sector, the value of aerospace industry shipment in the US accounted for more than $171 billion of civil aircraft and a trade surplus of more than $43 billion (Harrison 2011). Like any other industry, large commercial airplane industry gets affected by macro, endogenous, and exogenous factors. Several factors may influence the industry i...
The paper Cost of ATF in India, talks about how the three of the biggest suppliers are “state owned oil companies that enjoy access to essential facilities within India’s airports and maintain refinery capacity”, which leads to market dominance of those few suppliers. High fuel prices as an effect of this concentration of dominance prevents air carrier service providers to invest in more aircrafts and newer servicing routes. This impacts the consumers since they now face fewer variety of options and higher prices for all options available to them.
They are committed to making a difference every day; continually improving. better to keep us the best. The guiding principles Delighting their guests They will strive to understand our client and guest needs by listening. to their requirements and respond in a competent, accurate and. in a timely fashion.
Singapore Airlines (SIA) was created in 1972 and was fully state owned. The company expanded rapidly, and with a strategy of concentrating on customer needs by providing exceptional in-flight service, the airline quickly became a noteworthy competitor in the market. During its formative period in the 1970s, SIA developed all the hallmarks that made it one of the most successful and consistently profitable airlines in the world. Through a constant investment in personnel skills and other sources, the company has achieved a sustainable competitive advantage, as well as a reputation for classy elegance.