Have you ever considered working as a healthcare administrator assistant? When working in a healthcare field there are a quite bit things that you will need to learn and the proper ways to handle situations that relates to a medical administrative assistant in a medical field. You will need to learn how to complete documentations and legal aspects, how to handle legal and medical issues in a medical practice, you will need to know how to handle different languages and communication barriers, how to handle office procedures with billing and reimbursements, how to handle conflicts that happens in a workplace and how to manage the different diversity in a work place. These are all the different types of situations that you would have to look forward …show more content…
to handling when becoming a medical administrative assistant in a healthcare field. You would also need to know to complete the ledger card. While I was in school to become a medical administrative assistant I have learned several different things that I knew nothing about. We have covered everything that is mandatory for a medical administrative assistant, such as different types of scheduling, patient’s intakes, office logistics, compliances, patient’s education, general office policy and procedures, and basic medical terminology. Also while working as a medical administrative assistant you would need to know about HIPAA and the proper protocols for the HIPAA guidelines. You will need to know the measures that needs to take place if these guidelines are violated. Documentation and Legal Aspects The documentation and legal aspects of medical administrative assistant are very important.
When keeping up with the documents that is needed for the patients there are some acronyms that you could follow to make sure you are documenting the correct information. One of the acronyms that is most commonly discussed in the medical field would be the soap note. The soap note refers to the subjective, objective, assessment and plan. When documenting patients note the S for subjective talks about the patients symptoms and complaints, the O for objective talks about the patients weight, height, temperature, pulse, and blood pressure, A for assessment talks about the lab data, results of studies and reports, P for plan talks about the current formulation and the plan for the patient (Medical Assistant, 2002). Documenting is a critical component to the delivery of healthcare. It is a tool to ensure continuity of care as it serves as a communication tool among healthcare providers, it plans and evaluates a patient treatment, and it creates a permanent record for the future care. Documenting also create a database to evaluate effectiveness of treatment, facilitate research, substantiate billing, and recollect a memory and or/ justify/defend care provider. When completing these documents you will need to make sure these documents are legible for everyone. Abbreviations has led to many medical errors therefore some hospitals have a “DO NOT USE” list of abbreviations. Medical administrative should document every interaction with or about the patient, rather it’s face to face or over the phone (Crozer-Keystone Health System, 2018). Your record serves as a log of communication providing insight into what was communicated with you and patient. When discussing the different legal aspects of a medical administrative assistant you will notice that some of their responsibility differ depending on the size of the practice and the facility. Typical responsibilities of a medical
administrative assistant includes answering phones and taking messages, scheduling and confirming appointments, managing patients records, verifying insurance coverage, completing and submitting insurance claims, performing medical coding and billing, processing patient payments for medical services, arranging for patient hospitalization and checking patients in and out for their appointments. Legal and Medical Issues in Medical Practice, Including HIPAA There are several different legal and ethical issues that health care professionals face, such as confidentiality, relationships with patients, malpractice and other matter related to consent especially with minors. Confidentiality is both a legal and an ethical issue. You must always keep information about a patient confidential, which is a way of showing the respect for the patient’s autonomy. You should never discuss a patient’s information with anyone. You are not even allowed to say that you have seen a person at the facility that you work at. A patient’s information should never be released without their consent unless you are being subpoenaed. Releasing patient information could damage them. There are laws to protect patients from this which is called the Health Insurance Portability and Accountability Act which is commonly known as HIPAA. This law defines what patient information that could be released and to whom. However if there is a risk to an third party, an ethical health care professional may need to break confidentiality to prevent harm from others. Sexual relationships with patients are forbidden. These actions could result in a serious misconduct, expulsion from the profession and loosing license to practice. This would be considered to be an abuse of power on the part of the physician or nurse against the vulnerable patient. All health care professions face the risks of being sued for malpractice. Medical malpractice occur when hospital or a health care professional cause a negligent or omission injury to a patient. The negligence might be the result of errors in diagnosis, treatment or even the aftercare. All patients must provide informed consent for treatments to be legal. If a patient does not give informed consent and a surgery is completed that is assault to the patient. Health care professions face potential conflicts between legal and ethics when it comes to adolescence. Some professionals think that parents should be informed of their child’s health issue, but in certain states 12 years old could consent to treatment and for the physician to discuss any of their information to their parent they would need consent from the patient unless another person is at risk (Greenwood n.d.). Language and Other Communication Barriers in Health Care Miscommunication in a health care setting could be life threating. Most miscommunication often happen because the patient is having a hard time understanding the nurse or physician. Title VI of the U.S Civil rights acts requires healthcare facilities to provide a means of communication for patients who has limited English proficiency. Hospital and clinics are responsible for making this help available and nurses and other health care providers have the legal responsibility and the ethical obligation to ensure they get the assistance they need. The consequences to bridge the communication gap can be severe (Higginbotham, 2003). There are some steps you could follow so you wouldn’t have too many miscommunication problems and overcome communication barriers in a healthcare setting. The steps are “ask your patient to be a parrot”, which means to have the patient repeat the instruction back to you. You would complete this to make sure the patient understand the instructions you have explained to them. The next step would be “be visual” which means to show the patient the instructions. 90 percent of the information is transmitted to the brain visually meaning that you are most likely to remember what you have seen other than what was communicated verbally to you. When using visual prompts during the visit it would help the patient remember more long term, in term improving patient compliance with follow up care. Another step that you could follow would be record each visit. Using video recording will bridge the gap between the doctor patient communications without interrupting how healthcare works. Medical memory will help break down any communication barriers in healthcare and increase the compliance. Another step that you could follow would be to make sure that you are using easy to understand language. Medical terminology isn’t easy for everyone to understand so you should use a simple language that the patient is aware of. The final step that you could take to overcome communication barriers are learn to listen and understand which plays a huge part in excellent communication skills. You are required to give the patient 110 percent of your attention, and provide support and advice to encourage them to express their concerns or any fears they might have (Medical Memory, 2018).
The experience that I already have is in CNA which I know how to take blood pressure manually and also give bed baths and dress patients. I can also take vitals and be emotional support for the patients and their families. I can give them their meals and feed them and document their condition and any health problems or concerns. I can also assist them to their wheelchairs or in the beds. And I can examine their bodies for any scares rashes burns or anything that I may think that is concerning.
After review of my skills, interests, and experiences, I decided to pursue the medical career field as my first career choice, more specifically as a physician assistant. I will exceed in this position in the interest of that I like to help people and I solve problems well. Also, I communicate well with others and I have a great amount of patience. There are various careers that fit my skills and interests, but this one grabs my attention. My dream job is to be a doctor, but this occupation allows one to save money by lessening the years of school required. Also, the pay isn’t too shabby either. I will be successful in this position due to my skills, characteristics, and values, like honesty and helping others. Up to this point, I have job shadowed at a medical billing company and I like the idea of diagnosing and helping people, but a desk job is not ideal. Also, I took a medical terminology as a class and I discovered that I like how the body works and what it does. These factors have all influenced my career goal.
A Certified Nursing Assistant has a very demanding job. It drains a person's physical strength by lifting residents but, it can drain the worker of emotions as well because of the loss, pain, and abandonment surrounding many residents. I am a Certified Nursing Assistant and I believe the hardest part of my job is getting attached to a resident as they pass away. The death of a resident leaves preparing their body the Certified Nursing Assistant's responsibility so their families can say goodbye and the funeral director can take them to the funeral home. The whole process takes a minuscule amount of time, thirty minutes or less, once someone knows the process. However, the body needs respect and care even after death.Preparing a body is emotional for the worker and the family. Start by gathering the supplies to prepare the body. First,
Lastly, Medical assistants are of great help to the physicians they work for. They make it possible for the practitioners to be effective in their practice. Just like all the other practitioners in the medical field, the medical assistants are expected to maintain high standards in the field. For the medical assistants this will include acting on the instructions given by the practitioners and adhering to the code of ethics as set by AAMA. The medical assistants are also expected to make sound decisions when faced with medical dilemmas. All this should be focused on giving the patient quality care.
Any job in the medical field is great, because it will always be needed no matter what. Doctors, nurses, techs, etc. are all very important and necessary people, but the people behind the scenes are just as important, medical administrative assistants. Being a medical administrative assistant seems awfully difficult, you have all these responsibilities but at the end of the day you’ll have a sense of satisfaction because you may have possibly really helped a patient or family with a serious and hard situation. There are different types or categories of medical administrative assistants, you have the front office, the back office, the clinic setting, private practices, and the floating position. Duties for
As medical assistants we are trained in both clinical and administrative duties, which is a unique skill, and sets us apart from other healthcare professionals. Administrative duties include tasks such as answering telephones, greeting patients, appointment scheduling, and arranging hospital admissions and laboratory services. Clinical duties include responsibilities such as taking medical histories, educating patients on any medical procedures, drawing blood, collecting specimens, and assisting the physician during exams. Because of the growing demand and extensive training of medical assistants, there is never a problem finding work in hospitals, clinics, or private doctors’ offices. (American Association of Medical Assistants, What is a Medical
Un-Carrier Administrative Assistant position comes with a long list of responsibilities and tasks that happen daily, weekly, monthly, and yearly! To list them all would make my paragraph an extremely long check list. Here are a few tasks that are my responsibility as Administrative Assistant. Supporting the Senior Administrative Assistant as needed and filling in as the back-up during vacations. Managing calendars for Senior Managers; ensuring accuracy, flexibility and attending any required meetings to keep minutes and follow up as necessary. Scheduling meetings can include but not limited to anything from T-Time, Focus Groups, Huddles, TM gatherings and VP visits. Basic accounting will also be a requirement such as managing petty cash
Physician Assistant is a career choice that entails various specialties and flexibilities that attracts many. Those who desires a path to practice medicine as soon as possible, PA 's lateral mobility allows that to happen. Compared to medical school, PA school requires less time and amount less debt. As the population grows and chronic diseases spreads, The future projection of PA is growing faster than the average careers.
I am writing this letter in response to the opening for PT Clerical Assistant. As someone who has lived in the North Shore her whole life, I have a great respect for the services which North Shore Community College provides to its students as well as the essential part that the college plays in the cities which it is located in. This respect, as well as my desire to work in a clerical position, has led me to apply for the position of PT Clerical Assistant.
My chosen profession is Healthcare Administration. Healthcare Administrators plan, direct, and coordinate health and medical services in many organizations. They are responsible for administering the financials, managing personnel, maintaining boards, analyzing facility activities, and planning programs (11-9111.00 - Medical and Health Services Managers, n.d.). Depending on specific occupation acquired, several different softwares can be learned. Skills such as administration, customer service, human resources, and accounting are imperative for this career as interacting with people is the majority of this job. It entails reading, speaking, actively listening, critical thinking, and decision making (11-9111.00 - Medical and Health Services
I am writing to you today to submit my application for the position of Nursing Care Assistant. With my currently obtained license and two and a half years of a college education, I am eager and ready to put my skills to the test.
The area of health science I would like to pursue as a career is health systems management: the position is also referred to as a healthcare executive or a healthcare administrator. This type of job encompasses planning for the future direction of a department, managing and directing the daily operations of a particular health service, monitoring assets, making proper investments, balancing budgets, addressing and working with the public, and making decisions about marketing. A healthcare administrator also implements changes that adapt to advancements in healthcare laws, regulations, and technology. The responsibilities of this position will vary depending on each specific organization. I became interested in healthcare administration from a combination of being in charge of a business for five years and currently working in a research laboratory. I like the aspects of both management and healthcare so this career choice would allow me to use both skill sets all in one job. Also, working in the field of research limits the amount of time I actually interact with people and that is something I miss and am striving to get back into.
Those who are considering this field need to ensure that they have the passion and drive to assist others with getting the professional healthcare that they need. From article Public Health Administration, I could not agree more with what they’ve said; “Those working in Public Health have the opportunity to improve the lives of many. They may work for a government keeping the population healthy and safe or they may work for a non-governmental organization and help to improve the lives of many through outreach and service” (“Public Health Administration”, 2016). I believe this career has peaked my interest because of the fact that I will be able participate in a medical office setting, and still in the medical field helping others, but not interacting with patients one-on-one daily. I will be a great candidate to work as a medical administrator because I have good leadership qualities and I am organized. Although, I need to work on my communication skills such as writing more efficiently and public speaking, for I have tendency to get nervous while speaking to a large crowd. I am sure that the UNCC college courses will prepare me for what is ahead and will lead me to be a successful career in medical
After graduating from Colorado State University, my plan is to pursue a job in healthcare administration. Currently I am declared as a Business Administration major with a concentration in Human Resource Management and Organization and Innovation Management. Growing up, I have always dreamt of working in the medical field; however,
I must have great leadership and management skills in order to succeed in this ever growing profession. Leadership requires someone taking charge and being a people’s person; two things in which I possess. There are some many routes that I can take with a Health Care Administration degree. I can manage and or direct medical services in many different setting. I will be the person in charge and duties can ranges form many different things and be very complex. This degree will allow me to show my leadership skills and think ahead. I will ensure that services that are provided in any facility that I work in will be the best services possible. I will do this by staying current and up to date with the regulations and statute. I know that all federal and state laws are important when it comes to governing healthcare. Certain facilities will allow me to oversee functions more on the administrative side such as billing, and creating employees work