Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Essay active listening
The importance of active listening
The importance of active listening
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Essay active listening
This project offered me a unique experience in the application of my prior active listening skills. While recording for the three scenarios, I noticed that my internal monologue served as the biggest barrier, whether my role being an observer, sender, or receiver in the model. Frequently, such monologue is merely my presumption of others’ response in the conversation. For example, when John expressed his indifference in the discussion topic through body language in the first scenario, my internal monologue flew rampantly as I imagined all the techniques he might employ in the attempt to terminate the conversation. As discussed in lecture, internal monologue is a communication blockade. Not only does it justify selective listening and presumed stereotypes of the speakers or the message communicated, but also interfere with decoding of the message. In order to combat such barrier, I found it helpful to engage in meditation and yoga at least weekly, as both of the practices reinforced the ability to clarify thoughts and strengthened mind control by establishing inner peace. However, my attentiveness to paralinguistic cues seemed to the most successful component. This is could be attributed to my fascination with human psychology and the few books I have read concerning the mystery of body language. By simply involved in the conversation, my attention in noticing any subtle changes of the other individual’s body language will not be distracted. Therefore, I find it relatively effortless in spotting others’ underlying message when combining the content of the message with cue clusters in the following three scenarios. Overall, this project is quite beneficial for those who wished to improve their competencies in the field of activ... ... middle of paper ... ...xciting talk for the weekend plan. Overall, the conversational flow is generally smooth, with both of us providing ongoing feedbacks. Sammi appropriately practiced fogging when challenged by my criticism. However, our conversation could be even more effective when Sammi use negative inquiry instead of a blocking response. Also due to the transient nature of our discussion, I failed to employ any empathetic statements, especially when knowing her hectic schedule may be principle factor attributed to the recent behaviors. Our friendly relationship seemed not to be altered followed the conversation. What is better is that Sammi managed to clean up her room earlier that she had promised. As a result, it was a successful conversation, as both parties engaged attentively and actively by practicing several techniques concerning assertiveness and responding to criticism.
The presence of nonverbal messages in our communication is very important. Following the text, researchers have estimated it is up to “65 percent of social meaning we convey in face-to-face interactions is a result of nonverbal behavior” (131). The movie “Mrs. Doubtfire” is a typical example about the interactions among characters, also with audience. Several scenes in this movie show us the effects of nonverbal messages in communication, especially through the character Daniel, who disguises himself as a middle-aged British nanny in order to be near his children.
Knowing that humans are complex individuals, I know it is essential to listen and watch client behaviors. Therefore, I currently can assist individuals by helping people realize their nonverbal cues. For example, if a client stated, “I am happy.” But the
The book examines, further, the communication process by giving core concepts that prove that emotional attachments hinder the listening phase. Therefore, Peterson calls this concept the ‘flat brain theory’. This theory contends that the emotional communication is infused as information compacted into a stomach, an...
...om an unbiased perspective, engage in self-discovery, listen from a stance of genuine curiosity, ask questions, and pay attention to feelings. Finally, with consideration for both perspectives, we can begin problem solving. The authors of Difficult Conversations suggest working toward a productive, learning conversation, and they offer realistic advice on obtaining this objective. I am glad that I had the opportunity, and that I took the time, to read this book. It has empowered me to tackle difficult conversations with confidence, and it has changed my approach to problem solving.
Communication is everywhere. We, as interactive human beings, spend the majority of our time corresponding with others to satisfy our physical, identity, social, and practical needs (Adler, Rodman, & Sevigny, 2011). Often, this is consciously done; we search our minds for the accurate linguistic means to express our experiences, and use them to communicate with those around us. However, communication is not as straightforward and effortless as we may believe. It is, in fact, often unintentional, with 65% of it occurring as a result of non-verbal cues (Matsumoto, Shibata, Seiji, Mori, & Shioe, 2010). As mentioned by Marta Dynel (2011) in a study done on nonverbal communication, “Non verbal signs and signals ... are prevalent practically in all social encounters, which entail at least two individuals, who need not even talk or consciously interact otherwise”. Examples exist in all mediums, including in the animated film ‘Up’, where one scene depicts transactional communication between a male and female character, all expressed nonverbally . The nonverbal communication in this scene, along with various other communication constructs, will be discussed.
The purpose of this paper is to explore why non-verbal communication is an important tool for professional practice. Some of the aspects of non-verbal communication are facial expression, eye contact, posture, orientation, proximity, touch, fine movement, gross movement, dress, setting and direct work (Egan 2002). [The Skilled Helper/ People Skills] In my opinion non-verbal communication is a very important tool when working with clients. For example, in a professional setting a client could be telling you they are fine and they aren’t afraid yet they could be shaking or looking around nervously. The non-verbal prompts that clients give out subconsciously or consciously give us, as professional workers clues to how the person is really feeling even if what they say using verbal communication isn’t the same as the non-verbal prompts. Thompson (2009) says that in addition to the words we speak, we give very powerful messages through non-verbal communication and our body language ...
CMM theory relies on three basic processes in interactions. A participant consciously or unconsciously experiences coherence, coordination, and mystery. Each step further clarifies and explains how we create social realities when we engage in conversation. The first step, coherence, describes how meaning is achieved in conversation. Each time we ente...
On Tuesday the 8th, I was surprised to discover the number of times I drifted off into my thoughts, was preoccupied or distracted in a day. These were all instances when I realized I was not listening, nor being respectful to the other person. This assignment was particularly difficult because when a person is not listening usually, they are not aware of the situation until after the fact. I discovered my nonlistening habits in school, in my social life, and in my personal life.
Communication in all relationship can be successful when our listener get the message that we want to convey and it is not so much about what we want to say. Listening is a unique process because it involves psychological and voluntary process that goes beyond simply reacting to sounds. It includes understanding, analyzing, evaluating, and responding. As a human, we will use different listening styles, depending on our preferences and purposes. Listening styles refer to the different ways people listen and analyze the content of a conversation. Usually, these styles either have to do with the way listeners choose to receive the message or with how they analyze the message. Listening is very important because we listen in order to establish and communicate power. There are few types of listening that can be used in order to communicate effectively.
A vital aspect of interpersonal communication is the style in which one listens. While every individual possesses their own preferred method of listening in communication, it can be enlightening to analyze our own strengths and weaknesses so as to maximize effectual communication. Within the confines of four main listening style categories, I have chosen those which best describe my own personal listening style.
The ability to listen effectively significantly impacts all relationships, be it professional, personal or social. The prevailing issue with effective listening, however, is two-fold, in not truly understanding the meaning of listening and not possessing the tools required to be an effective listener. The skill of listening, according to Dr. Robert Bolton (1979), extends beyond simply hearing sound as a physiological sensory process but instead requires and involves interpreting and understanding the sensory experience or what is being heard (p 32). It also is an active experience wherein the listener is fully engaged and has absorbed the information of the speaker while showing interest and providing feedback, all while demonstrating that they have heard and understand the message. It is a fair assertion that most people in varying relationships and environments listen in what is considered passive capacity, or only digest and process bits and pieces of the speaker’s message.
Thus, nonverbal cues, movement, and body language can all serve as stimuli that a listener must acknowledge, interpret, and assign value to. These stimuli can “complement… contradict… or replace vernal messages” (173), making Discriminative Listening all the more important. In my example, part of the visual stimuli that I encountered was the attendant moving closer to me and reaching for the bag, which obviously reinforced my understanding that the greeter needed to check my
It is very important to understand that in everyday communication we are either the speaker or listener and it’s important that we do those jobs as best we can in order to have a healthy communication relationship. This activity was very useful because I got to reflect on my past successes and failures in my communicating strategies and in doing so I can improve and adapt to become a better communicator and listener. I believe that this assignment is very useful because it is real life experiences that may occur again and I can better assess the situation and use the appropriate communicating strategy necessary. This reflection will help me in my personal development by giving me situational experience that I will be able to correctly approach in and out of the
Hall, J. (2012). Nonverbal cues and communications.Encyclopedia of Social Psychology Education. Thousand Oaks. CA: SAGE, 2007 626-628. Retrieved November 2, 2013 from SAGE online.
...tention to how people react to one another’s comments, guessing the relationship between the people and guessing how each feels about what is being said. This can inform individuals to better understand the use of body language when conversing with other people. It is also important to take into account individual differences. Different cultures use different non-verbal gestures. Frequently, when observing these gestures alone the observer can get the wrong impression, for instance, the listener can subconsciously cross their arms. This does not mean that they are bored or annoyed with the speaker; it can be a gesture that they are comfortable with. Viewing gestures as a whole will prevent these misunderstandings. Non-verbal gestures are not only physical, for example; the tone of voice addressing a child will be different from the way it is addressed to an adult.